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Author Topic: Ohhhhhh No! Help  (Read 796 times)
sheddyg
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Ohhhhhh No! Help
« on: Monday 26 December 05 13:42 GMT (UK) »

I applied for free Rootschat webspace some time ago and all the registration etc kindly sent back to me by Rootschat has been deleted Cry Cry Cry from my e-mail.

Please help as I think I`m ready to upload my first (test) page.

sheddyg
Logged

TOLLIT,middx,oxon BRUNNER, oxford,birmingham
STEER,middx,warcs,monmouth,CHAMBERLAIN,middx,NETTLEFOLD
COOPER,leics, bristol,  GOODRICH,leics
MILLS, bucks, WIGGINTON,eton
BISHOPdevon,aus,HAMBLY,cornwall, 
HARGREAVES,irelandto nz & aus, BOWMAN,ireland to nz & aus               
Census information is Crown Copyright, from www.nationalarchives.gov.uk
Berlin-Bob
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by My Daughter. Chatting to find her Roots !


Re: Ohhhhhh No! Help
« Reply #1 on: Monday 26 December 05 14:03 GMT (UK) »

Hi Sheddyg,

First step: do you remember the name that you registered for your site ??

Bob
Logged

Searching for Coleman, Moore, Kallnung in London; Margulies, Remenyi in E. Europe;
Ancestors of Hessie Stevenson-Coleman-Baxter (Ireland, 1861)
and, of course, any other ancestors for my web-site http://boco.rootschat.net

All Census Data included in this post is Crown Copyright (see: www.nationalarchives.gov.uk)
sheddyg
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Re: Ohhhhhh No! Help
« Reply #2 on: Monday 26 December 05 19:13 GMT (UK) »

Hi Bob,

Er no... not exactly, but I think it was probably sheddyg.rootschat.net Embarrassed

sheddyg
Logged

TOLLIT,middx,oxon BRUNNER, oxford,birmingham
STEER,middx,warcs,monmouth,CHAMBERLAIN,middx,NETTLEFOLD
COOPER,leics, bristol,  GOODRICH,leics
MILLS, bucks, WIGGINTON,eton
BISHOPdevon,aus,HAMBLY,cornwall, 
HARGREAVES,irelandto nz & aus, BOWMAN,ireland to nz & aus               
Census information is Crown Copyright, from www.nationalarchives.gov.uk
Berlin-Bob
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Posts: 5073


by My Daughter. Chatting to find her Roots !


Re: Ohhhhhh No! Help
« Reply #3 on: Monday 26 December 05 20:23 GMT (UK) »

Yup ! you're right - if you type http://sheddyg.rootschat.net/ in the address bar, you can see your website !

So now we can go to the second step:

go to the RootsChat website file manager
(see Topic: Tutorial: Step-by-Step Guide to building your website
http://www.rootschat.com/forum/index.php/topic,93490.msg397245.html#msg397245 )

and enter sheddyg.rootschat.net in the Account name.

Then click on the link "Forgot your password ?"
You will then have to answer a security question with the answer that you supplied when you applied for the website,
(for a reminder, see Topic: forgot my website password http://www.rootschat.com/forum/index.php/topic,92402.msg394741.html#msg394741 )
and your passwort will be sent to your e-mail address.

Username (Account name) and password are all you need to load your website !

Good luck,
Bob

Logged

Searching for Coleman, Moore, Kallnung in London; Margulies, Remenyi in E. Europe;
Ancestors of Hessie Stevenson-Coleman-Baxter (Ireland, 1861)
and, of course, any other ancestors for my web-site http://boco.rootschat.net

All Census Data included in this post is Crown Copyright (see: www.nationalarchives.gov.uk)
sheddyg
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Posts: 323



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Re: Ohhhhhh No! Help
« Reply #4 on: Monday 26 December 05 20:59 GMT (UK) »

Hi Bob,

Thank you so much! Grin

I`m now waiting for the e-mail with the a/c info to arrive.

I expect we shall be speaking again soon! Roll Eyes

sheddyg.
Logged

TOLLIT,middx,oxon BRUNNER, oxford,birmingham
STEER,middx,warcs,monmouth,CHAMBERLAIN,middx,NETTLEFOLD
COOPER,leics, bristol,  GOODRICH,leics
MILLS, bucks, WIGGINTON,eton
BISHOPdevon,aus,HAMBLY,cornwall, 
HARGREAVES,irelandto nz & aus, BOWMAN,ireland to nz & aus               
Census information is Crown Copyright, from www.nationalarchives.gov.uk
sheddyg
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Posts: 323



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Re: Ohhhhhh No! Help
« Reply #5 on: Thursday 29 December 05 15:20 GMT (UK) »

Hello again Bob!

I need some help please Embarrassed

I cannot get CoffeeCup to connect to server. I have followed your instructions very carefully, but it keeps telling me ; site not found. make sure you are connected to the internet and your hostname is spelled correctly - which I am and it is! I have broadband and the host name should be my rootschat site name?

I have uninstalled and reinstalled CoffeeCup just in case I made a mistake - please help

sheddyg
Logged

TOLLIT,middx,oxon BRUNNER, oxford,birmingham
STEER,middx,warcs,monmouth,CHAMBERLAIN,middx,NETTLEFOLD
COOPER,leics, bristol,  GOODRICH,leics
MILLS, bucks, WIGGINTON,eton
BISHOPdevon,aus,HAMBLY,cornwall, 
HARGREAVES,irelandto nz & aus, BOWMAN,ireland to nz & aus               
Census information is Crown Copyright, from www.nationalarchives.gov.uk
Berlin-Bob
Global Moderator
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Posts: 5073


by My Daughter. Chatting to find her Roots !


Re: Ohhhhhh No! Help
« Reply #6 on: Thursday 29 December 05 15:42 GMT (UK) »

Hi Sheddyg,

I have the tutorial in a second tab, so let's try and see where it's going wrong ...

Topic: Tutorial: Step-by-Step Guide to building your website
6b Using an FTP program
http://www.rootschat.com/forum/index.php/topic,93490.msg397246.html#msg397246

When you installed CoffeeCup, did you get the the first image in the tutorial ??

Bob
Logged

Searching for Coleman, Moore, Kallnung in London; Margulies, Remenyi in E. Europe;
Ancestors of Hessie Stevenson-Coleman-Baxter (Ireland, 1861)
and, of course, any other ancestors for my web-site http://boco.rootschat.net

All Census Data included in this post is Crown Copyright (see: www.nationalarchives.gov.uk)
sheddyg
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Posts: 323



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Re: Ohhhhhh No! Help
« Reply #7 on: Thursday 29 December 05 15:45 GMT (UK) »

yes
Logged

TOLLIT,middx,oxon BRUNNER, oxford,birmingham
STEER,middx,warcs,monmouth,CHAMBERLAIN,middx,NETTLEFOLD
COOPER,leics, bristol,  GOODRICH,leics
MILLS, bucks, WIGGINTON,eton
BISHOPdevon,aus,HAMBLY,cornwall, 
HARGREAVES,irelandto nz & aus, BOWMAN,ireland to nz & aus               
Census information is Crown Copyright, from www.nationalarchives.gov.uk
Berlin-Bob
Global Moderator
RootsChat Marquessate
*******
Online Online

Posts: 5073


by My Daughter. Chatting to find her Roots !


Re: Ohhhhhh No! Help
« Reply #8 on: Thursday 29 December 05 15:53 GMT (UK) »

So after clicking on ADD, then in the second image you entered a name for your site (not important)

3rd. image: username = sheddyg.rootschat.net (important)
4th. image: hostname = sheddyg.rootschat.net (important)
5th. image: I don't know what a proxy server is

and what happens then ??
Logged

Searching for Coleman, Moore, Kallnung in London; Margulies, Remenyi in E. Europe;
Ancestors of Hessie Stevenson-Coleman-Baxter (Ireland, 1861)
and, of course, any other ancestors for my web-site http://boco.rootschat.net

All Census Data included in this post is Crown Copyright (see: www.nationalarchives.gov.uk)
sheddyg
RootsChat Senior
****
Offline Offline

Posts: 323



WWW
Re: Ohhhhhh No! Help
« Reply #9 on: Thursday 29 December 05 16:10 GMT (UK) »

Exactly the same as the rest of the tutorial, as far as I can tell.

I uninstalled then reinstalled CoffeeCup again just to be sure Ihad followed the procedure correctly.

sheddyg
Logged

TOLLIT,middx,oxon BRUNNER, oxford,birmingham
STEER,middx,warcs,monmouth,CHAMBERLAIN,middx,NETTLEFOLD
COOPER,leics, bristol,  GOODRICH,leics
MILLS, bucks, WIGGINTON,eton
BISHOPdevon,aus,HAMBLY,cornwall, 
HARGREAVES,irelandto nz & aus, BOWMAN,ireland to nz & aus               
Census information is Crown Copyright, from www.nationalarchives.gov.uk
Berlin-Bob
Global Moderator
RootsChat Marquessate
*******
Online Online

Posts: 5073


by My Daughter. Chatting to find her Roots !


Re: Ohhhhhh No! Help
« Reply #10 on: Thursday 29 December 05 16:14 GMT (UK) »

Do you have a firewall ??
Logged

Searching for Coleman, Moore, Kallnung in London; Margulies, Remenyi in E. Europe;
Ancestors of Hessie Stevenson-Coleman-Baxter (Ireland, 1861)
and, of course, any other ancestors for my web-site http://boco.rootschat.net

All Census Data included in this post is Crown Copyright (see: www.nationalarchives.gov.uk)
sheddyg
RootsChat Senior
****
Offline Offline

Posts: 323



WWW
Re: Ohhhhhh No! Help
« Reply #11 on: Thursday 29 December 05 16:21 GMT (UK) »

uh oh. Yes! Windows firewall, Norton anti virus and spybot.

sheddyg
Logged

TOLLIT,middx,oxon BRUNNER, oxford,birmingham
STEER,middx,warcs,monmouth,CHAMBERLAIN,middx,NETTLEFOLD
COOPER,leics, bristol,  GOODRICH,leics
MILLS, bucks, WIGGINTON,eton
BISHOPdevon,aus,HAMBLY,cornwall, 
HARGREAVES,irelandto nz & aus, BOWMAN,ireland to nz & aus               
Census information is Crown Copyright, from www.nationalarchives.gov.uk
Berlin-Bob
Global Moderator
RootsChat Marquessate
*******
Online Online

Posts: 5073


by My Daughter. Chatting to find her Roots !


Re: Ohhhhhh No! Help
« Reply #12 on: Thursday 29 December 05 16:25 GMT (UK) »

I'm wondering if that is the problem, that the firewall blocks the FTP port.

It is a bit extreme to suggest you turn them all off, but maybe one of the other techies can suggest which settings to check, to allow FTP access.

Unfortunately I don't have XP so I can't help here.

Bob
Logged

Searching for Coleman, Moore, Kallnung in London; Margulies, Remenyi in E. Europe;
Ancestors of Hessie Stevenson-Coleman-Baxter (Ireland, 1861)
and, of course, any other ancestors for my web-site http://boco.rootschat.net

All Census Data included in this post is Crown Copyright (see: www.nationalarchives.gov.uk)
Berlin-Bob
Global Moderator
RootsChat Marquessate
*******
Online Online

Posts: 5073


by My Daughter. Chatting to find her Roots !


Re: Ohhhhhh No! Help
« Reply #13 on: Thursday 29 December 05 16:32 GMT (UK) »

this topic might help:

Topic: Uploading to website
http://www.rootschat.com/forum/index.php/topic,73066.0.html

Bob

Logged

Searching for Coleman, Moore, Kallnung in London; Margulies, Remenyi in E. Europe;
Ancestors of Hessie Stevenson-Coleman-Baxter (Ireland, 1861)
and, of course, any other ancestors for my web-site http://boco.rootschat.net

All Census Data included in this post is Crown Copyright (see: www.nationalarchives.gov.uk)
sheddyg
RootsChat Senior
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Posts: 323



WWW
Re: Ohhhhhh No! Help
« Reply #14 on: Thursday 29 December 05 16:37 GMT (UK) »

Bob - I`ve just tried turning off the Norton firewall - and hey presto!!!!!
All I`ve got to do now is figure the rest out  Roll Eyes I expect I shall be talking with you again - soon  Roll Eyes !!!!

Thank you SO much for your support - IMMEDIATE support !! Thank you, thank you  Grin  Grin  Grin.

I am a TOTAL novice at this website business - but I WILL get there.

sheddyg
Logged

TOLLIT,middx,oxon BRUNNER, oxford,birmingham
STEER,middx,warcs,monmouth,CHAMBERLAIN,middx,NETTLEFOLD
COOPER,leics, bristol,  GOODRICH,leics
MILLS, bucks, WIGGINTON,eton
BISHOPdevon,aus,HAMBLY,cornwall, 
HARGREAVES,irelandto nz & aus, BOWMAN,ireland to nz & aus               
Census information is Crown Copyright, from www.nationalarchives.gov.uk
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