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Can't get into RootsChatterBox

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Topic: Can't get into RootsChatterBox (Read 2260 times)

tallted
RootsChat Member

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Posts: 223

I've not edited my PROFILE yet

Can't get into RootsChatterBox
« on: Tuesday 31 January 06 17:15 GMT (UK) »

Hello Trystan.,
I havent been on the site for a while and today I attempted to get on Chat, it went to the site but and reported done but all I get is a blank white page with a small box in the upper left corner with a small red x.
Do you know what could the problem be.
Tallted


« Last Edit: Sunday 26 March 06 17:27 BST (UK) by Ticker »	Logged

Surnames I am Interested in:
Dolan, Banks, Chambers, Bemi, Hills

Falkyrn
RootsChat Marquessate

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Posts: 4695

Re: Blocked Cookies
« Reply #1 on: Tuesday 31 January 06 18:21 GMT (UK) »

tallted ... if you have an ad blocker running this will give this same effect you may need to either turn it off or give the chat program a pass through the blocker


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~Robert J Paton~
Searching for:
Ireland :- PATTON: WIGGINS , FLUKE, POGUE (POLLOCK).
Scotland :- GOURLAY: DEWAR : MACLELLAN : STEWART, FERGUSON : HENDRIE : BARR & others
Cuimhnich air na daoine o'n d'thainig thu

Berlin-Bob
Global Moderator
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Posts: 5158

by My Daughter. Chatting to find her Roots !

Re: Blocked Cookies
« Reply #2 on: Tuesday 31 January 06 18:32 GMT (UK) »

Hi Tallted,

Welcome back

Another possibility, is that the RootsChat cookie has changed.

Logout of RootsChat, delete all cookies, close your browser, and then try from the beginning.

Make sure you know all your passwords, if you have any sites you don't normally log out off.

Bob


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Searching for Coleman, Moore, Kallnung in London; Margulies, Remenyi in E. Europe;
Ancestors of Hessie Stevenson-Coleman-Baxter (Ireland, 1861)
and, of course, any other ancestors for my web-site.

All Census Data included in this post is Crown Copyright (see: www.nationalarchives.gov.uk)

trystan
Administrator
RootsChat Aristocrat

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Posts: 1781

One of the RootsChat Caretakers

Re: Can't get into RootsChatterBox
« Reply #3 on: Friday 03 February 06 20:51 GMT (UK) »

Tallted,

The good bit is that you are getting as far as the white screen (yes!) Wink

It is unfortunatley not a cookie problem that is preventing access to the RootsChatterBox, it is likely that you need to upgrade "Macromedia Flash" ( from www.macromedia.com ) or you may have a slow (or busy!) computer or slow internet connection. Also when the room is particularly busy, it can be a struggle for faster computers to get in sometimes too.

If you close down programs and any open that you are not using, then it may just help.
Trystan


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Lesanne
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Posts: 3395

Re: Can't get into RootsChatterBox
« Reply #4 on: Sunday 06 August 06 18:39 BST (UK) »

Is busy more than 6 people?? I get put in the fridge if there is.
I was just in the middle of searching and now in the fridge... Grin


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Census Information is Crown Copyright, from www.nationalarchives.gov.uk

Berks Bucks Oxon= Norris Coxhead Turner Cox Weston Baston Simpson
Kent= Nicholls Mepstead Watts Mile End=Craze Wood Bennett
Cork=Howe NZ=Coxhead Canada=Fenn Cox Turner

Twiglets
RootsChat Extra

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Posts: 57

Re: Can't get into RootsChatterBox
« Reply #5 on: Tuesday 20 November 07 03:25 GMT (UK) »

I have been banned, and can't figure out the reason why, i don't recall doing anything wrong, but i only happened to turn my back for a few minutes to find something, to then come back and find i have been permanently kicked out...


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White - Wiltshire
Heller - Germany
Murphy - Manchester
Martin - Westminister
Saunders - Surrey

Lee - Northumberland
Hedley - Northumberland
Campbell - Scotland
Young - Scotland

Biggs - Somerset
Crocker - Devon
Pannell - Sussex
Eustace- Cornwall
Freethy - Cornwall

Garlick - Cheshire
Broadbent - Cheshire
Pemberton - Liverpool
Martindale - Liverpool/Lancs/
Airey - Westmorland/Cumbria

Sisterjane
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Castle Hill Huddersfield..Im here where are they!!

Re: Can't get into RootsChatterBox
« Reply #6 on: Tuesday 20 November 07 12:40 GMT (UK) »

Hi Twiglet

As new are new to Rootschat perhaps you should contact one of the moderators who could explain the reasons to you if you feel you have done nothing wrong.

It could just have been really busy as it does get manic in there sometimes !!!!

Jane


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Kershaw, Longbottom,Parvin
Areas Huddersfield, Brighouse, Rastrick ,Thirsk, Sand Hutton
Masters in London/Surrey
Cencus information is crown copyright from www.nationalarchives.gov.uk

Pels.
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Posts: 4443

Re: Can't get into RootsChatterBox
« Reply #7 on: Tuesday 20 November 07 12:44 GMT (UK) »

I wonder if Twiglet tries again Jane - it does sound quite harsh, especially as there doesn't seem to be a problem posting on the general boards? Undecided


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Census information is Crown Copyright, from www.nationalarchives.gov.uk

Twiglets
RootsChat Extra

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Posts: 57

Re: Can't get into RootsChatterBox
« Reply #8 on: Tuesday 20 November 07 12:57 GMT (UK) »

I'm fine with posting on the message boards, there's nothing wrong here, it's the chat room is only where i'm having a problem at.


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Sisterjane
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Posts: 6101

Castle Hill Huddersfield..Im here where are they!!

Re: Can't get into RootsChatterBox
« Reply #9 on: Tuesday 20 November 07 13:04 GMT (UK) »

Hi

Were you actually told you had been banned ?

Have you tried to get in since then ?

Jane


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Kershaw, Longbottom,Parvin
Areas Huddersfield, Brighouse, Rastrick ,Thirsk, Sand Hutton
Masters in London/Surrey
Cencus information is crown copyright from www.nationalarchives.gov.uk

Twiglets
RootsChat Extra

Offline

Posts: 57

Re: Can't get into RootsChatterBox
« Reply #10 on: Tuesday 20 November 07 16:15 GMT (UK) »

No i kind of missed the message, and yes i have been trying, but i keep getting a message saying i was banned, i'm not sure exactly who kicked me out, if it was member, they can't do that, i mean it's not their place to do so or to reprimand, they do not own rootschat, so they have no say in who stays or goes.


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Pels.
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Posts: 4443

Re: Can't get into RootsChatterBox
« Reply #11 on: Tuesday 20 November 07 16:24 GMT (UK) »

A member wouldn't have the powers to do that Twiglets .. the best thing is do as Jane suggested earlier and PM one of the moderators!


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Census information is Crown Copyright, from www.nationalarchives.gov.uk

Twiglets
RootsChat Extra

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Posts: 57

Re: Can't get into RootsChatterBox
« Reply #12 on: Tuesday 20 November 07 16:47 GMT (UK) »

oh okay, if i can't figure out how, it doesn't matter, i mean it's totally the members loss, not mine, they will soon find out they made a huge mistake.


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Pels.
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Posts: 4443

Re: Can't get into RootsChatterBox
« Reply #13 on: Tuesday 20 November 07 16:57 GMT (UK) »

If you go to the index .. ..

http://www.rootschat.com/forum/index.php

Scroll to the bottom of this link and the moderators names are written in bright red where it says Users Online.

Click onto their name and you will see their profile:

http://www.rootschat.com/forum/index.php?action=profile;u=52619

At the bottom you will see:

Send this Rootschatter a personal message.

By clicking on the above you can send them a personal message Twiglet!


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Census information is Crown Copyright, from www.nationalarchives.gov.uk

Twiglets
RootsChat Extra

Offline

Posts: 57

Re: Can't get into RootsChatterBox
« Reply #14 on: Tuesday 20 November 07 17:01 GMT (UK) »

It doesn't matter, i'm not too worried about it, let be the loss of the chat members who happen to be in there all the time.


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