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Topic: Blocked Cookies (Read 10361 times)
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Berlin-Bob
Global Moderator
RootsChat Marquessate
      
Posts: 5678

by: My Daughter. Chatting to find her Roots !
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Having just had some problems with cookies myself, and been searching around my hard disk,
I can categorically state that IE and Firefox do store their cookies in different places !!
(Not only that, but IE stores each cookie individually as a file, whereas Firefox merges them all into one text file !!)
Which means that if I say in Firefox "delete cookies", then the IE cookies are still there, and vice versa.
Which means that if I log on to RootsChat in Firefox and then start IE and go to RootsChat it tells me I am not logged in, and vice versa.
Just for fun, the next time I have a bit of time to spare (??) I will load Netscape and Opera and see what happens there.
(I need to load other browsers anyway, because if you have a website, you need to test in as many browsers as possible - after all, you don't know what the "customer" is using !!)
Bob
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Searching for Coleman, Moore, Kallnung in London; Margulies, Remenyi in E. Europe; Ancestors of Hessie Stevenson-Coleman-Baxter (Ireland, 1861) and, of course, any other ancestors for my web-site. All Census Data included in this post is Crown Copyright (see: www.nationalarchives.gov.uk)
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AngelaR
RootsChat Aristocrat
     
Posts: 1283

My great grandparents Basil & Sarah Sealey
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You're quite right Bob, as usual 
I just looked at cookies within Firefox Tools and they do look quite different from IE.
However, when I opened RootsChat this morning, I was back to being a guest again so I decided not to do what I did before (I know it shouldn't work as IE and Firefox have different cookies, but it DID, honestly. As a developer myself I know just how implausible that sounds coming from a user so I don't really blame anyone if they don't believe it )
I went into the Firefox Cookies list and deleted the Rootschat one, closed the browser, reopened it and got back into RootsChat fine. It will be interesting to see how long things last and whether I have to do this every few hours as before......
Angela
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Logged
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Any census information included in this post is Crown Copyright, from www.nationalarchives.gov.ukEspecially looking for - Sealey, Rogers, Sheppard in Wiltshire; Virgin, Slade, Abbott, Saint in Somerset; and Virgin, Tarr, Beer in Devon
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AngelaR
RootsChat Aristocrat
     
Posts: 1283

My great grandparents Basil & Sarah Sealey
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Thanks Trystan
I'll do that! Mind you, given the way these things work, it may not happen again now people are watching it 
Thanks everybody for their input on this one - at least I've learned more about both how cookies actually work and also more about Firefox than I knew before....
Angela
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Logged
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Any census information included in this post is Crown Copyright, from www.nationalarchives.gov.ukEspecially looking for - Sealey, Rogers, Sheppard in Wiltshire; Virgin, Slade, Abbott, Saint in Somerset; and Virgin, Tarr, Beer in Devon
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AngelaR
RootsChat Aristocrat
     
Posts: 1283

My great grandparents Basil & Sarah Sealey
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OK folks, it happened again - fired up Rootschat, got the Guest login, errored if I tried to login as me.
I've copied the contents of the Cookies in a PM to Trystan, deleted them, closed the browser, reopened, fired up Rootschat, come up as Guest, successfully logged in.
At least I can reliably get in, but why is it dumping me every few hours? Prior to this week it dumped me once the previous week and I've had no problems at all in all the months prior to that. My virus and spyware checks are up to date and I'm completely flummoxed 
Going to bed now - bet I'll have to do it all again in the morning......
Has anyone had any inspiration?
Angela
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Logged
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Any census information included in this post is Crown Copyright, from www.nationalarchives.gov.ukEspecially looking for - Sealey, Rogers, Sheppard in Wiltshire; Virgin, Slade, Abbott, Saint in Somerset; and Virgin, Tarr, Beer in Devon
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AngelaR
RootsChat Aristocrat
     
Posts: 1283

My great grandparents Basil & Sarah Sealey
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Hi Falkyrn
Thanks for that - I think I'll get hold of CCleaner as it could well be handy for other sites too. I run AdAware, which seems to get rid of dodgy tracking cookies for me, but keepijng an eye on what is arriving on my machine seems to be very useful 
As it happens, I got in fine this morning. Trystan looked at my cookies and it appears I had 2 - one for December and one for January. I only seem to have one at the moment, so all is well and I'm keeping my fingers crossed 
Thanks again for your help and support
Angela
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Any census information included in this post is Crown Copyright, from www.nationalarchives.gov.ukEspecially looking for - Sealey, Rogers, Sheppard in Wiltshire; Virgin, Slade, Abbott, Saint in Somerset; and Virgin, Tarr, Beer in Devon
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Alex_Wood
RootsChat Extra
 
Posts: 42

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I am having the same problems that Angela had. When I try to log on I get a message to check my cookie settings. Deleting the rootschat cookie and the logging on by entering my username and password works, but I have to do this EVERY time I want to use Rootschat. The machine is a PC with Windows XP and IE6 plus Norton antivirus 2006. I have a laptop with Norton 2005 and this works fine - ie it rembembers me when I log in. Could this problem be anything to do with Norton and if so what settings should I be looking for?
Alex_Wood
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Wood, Aucterless, ABD Milne, Aberdeen, ABD Williams, Newnham, Gatcombe(Lydney),Berkeley, GLS Johnstone, Rerrick, KKD Johnstone, Gloucester, GLS Johnstone, Lancaster, LAN Stevens, Trowbridge, WIL
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Gragareth
RootsChat Member
  
Posts: 126

Census information Crown Copyright, from www.nationalarchives.gov.uk
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My 5 year old Windows ME operating system I've set-up for cookies as follows. Start tab> Settings> Control Panel> Internet Options>Privacy tab>advanced, and check Over-ride Auto Cookie Handling. On this same box are 3 options under name First Party [cookies]. I've checked Accept. Under another 3 options is name Third Party [cookies], I've checked Block. Had it so for nearly 5 years, and all been well. Gragareth.
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Binns, Howgate, Lister, Mountain, Pickles, Procter, Hall, at Leeds. Bowron at Barnard Castle Co.Durham. Cordingley, Crosthwaite, Hardwick, Kilburn, Thompson, Turton, nr Methley,Rothwell and Whitkirk nr Leeds. Hall at Hull. Pottage, Key, Risdale, at Lincs. Also Howgate at Wigan. Cookson at Huddersfield. Mountain at Otley area.
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Keith Bateman
RootsChat Marquessate
       
Posts: 3824

.....The Cheshire Cat
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Not read all of this topic - but I can get in fine on IE6 but not Firefox - I could until I "played" around with the cookies on Firefox - must have deleted RC one!! Now I get a message saying to check cookie settings - which I think are correct - I can only get into RC now using IE6.
Cheers
Keith
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cookieproblems.jpg (28.31 KB, 500x366 - viewed 302 times.)
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« Last Edit: Saturday 20 January 07 12:45 UTC (UK) by Falkyrn »
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AngelaR
RootsChat Aristocrat
     
Posts: 1283

My great grandparents Basil & Sarah Sealey
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Hi Keith
When this happened to me, I had to View the cookies and find the ones for RootsChat. There should be 2 - one expiring at the end of the session and the other expiring around 2012.
If, like me, the second cookie has an expired date that is past, you wont be able to get in. Delete it and it should recreate properly when you next go in.
Good luck
Angela
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Any census information included in this post is Crown Copyright, from www.nationalarchives.gov.ukEspecially looking for - Sealey, Rogers, Sheppard in Wiltshire; Virgin, Slade, Abbott, Saint in Somerset; and Virgin, Tarr, Beer in Devon
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Keith Bateman
RootsChat Marquessate
       
Posts: 3824

.....The Cheshire Cat
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Hi Angela,
Works fine now - I deleted some cookies "just for fun" - but particularly left the RC one in!! 
Keith
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Keith Bateman
RootsChat Marquessate
       
Posts: 3824

.....The Cheshire Cat
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Hi Angela,
Yes that is part of the trouble with switching browers - I like the "tab" feature on Firefox - I can open 4 census records in one window - but can't use the "hand" to move up and down or the enlarge part of text - as in IE6!!
Never satisfied me!!
Keith
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