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Author Topic: Technical problems ? - Help us to help you  (Read 1830 times)
Falkyrn
RootsChat Marquessate
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Posts: 5240
Technical problems ? - Help us to help you
« on: Wednesday 09 August 06 13:17 UTC (UK) »
When posting technical problems could the posters consider some of the following points

Hardware problem .... please state some of the specifics of your system
e.g. on a windows PC these can be found by right clicking on My computer and selecting properties ... or even better by running one of the system utilities.
At the very least please state if its a PC or Mac unit and then describe the problem as succinctly as possible.

Software problem ..... again please provide some specifics of your system and a description of the problem and any error messages delivered by the system at the time of the fault.Plus please identify the program causing the problems (and if possible the version of the program)

Any other information which you think may be relevent ... eg recent changes to the hardware or software.

Armed with this information it is sometimes much easier to identify a problem and possible solution rather than going all around the houses guessing at possible faults.

PS could you also add your own level of experience with the machines
« Last Edit: Saturday 26 August 06 12:03 UTC (UK) by Ticker » Logged
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