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Author
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Topic: PM's delete selected messages (Read 243 times)
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kerryb
RootsChat Marquessate
       
Online
Posts: 10068

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Is anyone else having a problem deleting selected messages in PMs?
I tick the boxes of a couple I want to delete and press delete selected and it deletes the whole lot!
I did a quick Go back one page and managed to get them back, tried a couple more times and the same happened.
Kerry
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Logged
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Census information Crown Copyright, from www.nationalarchives.gov.ukSearching for my family - Baldwin - Sussex, Middlesex, Cork, Pilbeam - Sussex, Harmer - Sussex, Terry - Surrey, Kent, Rhoades - Lincs, Roffey - Surrey, Traies - Devon & Middlesex & many many more to be found on my website .... www.kerrysfamilyhistory.co.uk
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kerryb
RootsChat Marquessate
       
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Posts: 10068

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I have just logged in again to find all my PMs are gone I probably should have backed them up but some of them I wanted to keep.
Great 
Kerry
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Logged
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Census information Crown Copyright, from www.nationalarchives.gov.ukSearching for my family - Baldwin - Sussex, Middlesex, Cork, Pilbeam - Sussex, Harmer - Sussex, Terry - Surrey, Kent, Rhoades - Lincs, Roffey - Surrey, Traies - Devon & Middlesex & many many more to be found on my website .... www.kerrysfamilyhistory.co.uk
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alllegs
RootsChat Aristocrat
     
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Posts: 1654

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Hi Kerry,
The same thing happened to me too, now I just keep all my PM's just in case!
I did PM Sarah a while ago (back in July 05) asking why my PM's had vanished, she didn't know why.
Sorry I can't help, but I know how you feel.
Legs xxxx
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Census Information is Crown Copyright, from www.nationalarchives.gov.ukDUR-Bainbridge,Hodgson,Richardson,Walker,Thompson,Armory,Wynn,Humble,Dunn,Chapman,Herin YKS-Bradley,Hellawell,Dransfield,Sanderson,Gledhill,Mallinson,Tyas,Thornton,Nobel,Brook,Senior,Bower,Kay,Hirst,Smith,Lockwood,Clayton,Rollinson,Swallow NTHNTS-Hubbard,Line,Goate,Tyler,Weed,Warren,Brown,Hollowell,Bird,Kirby,Dolby,Gilbert,Wootton NFK-Burton,Myhill,Fisher,Thompson LNRK-Neilson,Dudson,Forrest,McNight,Paterson WL-Williams
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Gadget
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Posts: 18195

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You're probably clicking on the wrong 'delete' button or are clicking accidentally on the very top check box (above the first message). If you check individual messages, scroll down to the bottom of the page/list and click 'delete selected'.
It does also ask you if you want to delete all message before it does so.
Gadget
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kerryb
RootsChat Marquessate
       
Online
Posts: 10068

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Hi Gadget
That was exactly what I did, ticked the box for the ones I wanted to delete and then clicked delete selected at the bottom of the list. But instead of deleting selected it deleted the whole lot! 
Kerry
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Logged
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Census information Crown Copyright, from www.nationalarchives.gov.ukSearching for my family - Baldwin - Sussex, Middlesex, Cork, Pilbeam - Sussex, Harmer - Sussex, Terry - Surrey, Kent, Rhoades - Lincs, Roffey - Surrey, Traies - Devon & Middlesex & many many more to be found on my website .... www.kerrysfamilyhistory.co.uk
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Burrow Digger
RootsChat Aristocrat
     
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Posts: 1204

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I always tick the box and then click the deleted button for that message only - that way only 1 msg gets deleted at a time.
works for me, and I dont let them build up too much.
BD
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Gadget
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Well all I can say is it's very strange - I have no probs with either. Are you sure you're not clicking that spare box above the first message 
See below:
Gadget
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kerryb
RootsChat Marquessate
       
Online
Posts: 10068

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Hi Gadget
Absolutely not because I was just trying to delete 1 by 1 so just ticking box next to individual message.
And it wasn't too full only, I cleared it out a week ago or so and there was only 70 odd messages in it.
Kerry
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Logged
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Census information Crown Copyright, from www.nationalarchives.gov.ukSearching for my family - Baldwin - Sussex, Middlesex, Cork, Pilbeam - Sussex, Harmer - Sussex, Terry - Surrey, Kent, Rhoades - Lincs, Roffey - Surrey, Traies - Devon & Middlesex & many many more to be found on my website .... www.kerrysfamilyhistory.co.uk
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