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Help I cant get Help!

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Topic: Help I cant get Help! (Read 405 times)

Trees
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Posts: 1356

Can't see the wood for the !!!

Help I cant get Help!
« on: Tuesday 17 October 06 08:41 BST (UK) »

Hi,
I am trying to get a webspace as it looks more flexible than the one we are using now. But I can't get past page 2 which gives me a 404 error message and an e mail address to contact BUT that address just bounces have tried several times over the last couple of months. Has anyone else met this problem? How do I overcome it?
Trees


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Birmingham-BIRD,WILMOT
Cornwall-BRAY,PHILLIPS,RULE
Devon MARLES
Hereford-HAMMER,HARTLAND,TOMKINS, NEATHERWAY
Leicester-WILKINS
Northampton-HAKESLEY,ELLARD
Northumberland-EDMESTON,LIDDELL,LOGAN,WATSON
Oxfordshire-ALLEN,DUNSBY, HADLAND, MERCER,NEEDLE
Shropshire-HALL
Somerset-BATTEN, PERKINS
Warwick-MELLOR,STANFIELD,TAYLER,TIMMS
Worcestershire-HARTLAND, HODGES, MARSHALL,MOULE,DANDY,THOMAS
Pembroke-DAVIES
WWW.http://www.mcmullin.plus.com

downside
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Re: Help I cant get Help!
« Reply #1 on: Tuesday 17 October 06 12:35 BST (UK) »

Hi Trees

I presume this is not related to your rootschat website?

Could you elaborate on where you are trying to get a web space. What are the links etc.

downside


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Sussex: Floate, West
Kent: Tuffee
Cheshire: Gradwell

Trees
RootsChat Aristocrat

Online

Posts: 1356

Can't see the wood for the !!!

Re: Help I cant get Help!
« Reply #2 on: Tuesday 17 October 06 12:45 BST (UK) »

Hi Yes I am trying to get a roots web site am in contact with Trystan about the problem right now My present site is generated from Family Historian and is good for Genealogy but I want to be able to add history pages so thought I'd get a Rootschat site Hopefully Trystan will sort it for me
Trees


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downside
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Re: Help I cant get Help!
« Reply #3 on: Tuesday 17 October 06 12:57 BST (UK) »

Hi Trees

I'm a bit confused, you already have a rootschat site.

Is this an HTML problem i.e. writing code to provide links to other pages?

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Sussex: Floate, West
Kent: Tuffee
Cheshire: Gradwell

Trees
RootsChat Aristocrat

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Posts: 1356

Can't see the wood for the !!!

Re: Help I cant get Help!
« Reply #4 on: Tuesday 17 October 06 14:24 BST (UK) »

No I don't Why do you think I do? I have a Family Historian site which is on my signature but no Rootsweb site
Trees


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downside
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Re: Help I cant get Help!
« Reply #5 on: Tuesday 17 October 06 14:39 BST (UK) »

Sorry I was slightly mislead by this statement:

Code:

I assumed you had some kind of rootschat space.

So you are trying copy all the stuff on http://www.mcmullin.plus.com/ to your rootschat space then?

Are you trying email rootschat and those messages are bouncing?

What email address is bouncing?

So when you click on your home link http://www.mcmullin.plus.com/FH%20Website

Code:

it comes up with the 404 error is that what you are saying?

downside


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Sussex: Floate, West
Kent: Tuffee
Cheshire: Gradwell

Trees
RootsChat Aristocrat

Online

Posts: 1356

Can't see the wood for the !!!

Re: Help I cant get Help!
« Reply #6 on: Tuesday 17 October 06 15:16 BST (UK) »

No I am trying to get a Roots chat space yet to get I have not got a roots chat web site yet I keep getting an error after I fill in the personal details to apply for a webspace As I said before Trystan is working on it at the moment lets give him some time
Trees


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trystan
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Re: Help I cant get Help!
« Reply #7 on: Wednesday 18 October 06 15:12 BST (UK) »

It seems like Trees is trying to register for webspace, but after pressing the 'Continue' button on 'Step 2' (the registration page where you fill in all the details) it return with a server error.

I'm not terribly sure as yet what is causing the problem, as a number of people are registering succesfully and so getting past 'Step 2' with no problems.

I've asked Trees to try and register via a compute on a different network to see if that gets round the problem.

Trystan


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