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Author Topic: wireless problem.  (Read 445 times)
bashy
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wireless problem.
« on: Tuesday 08 May 07 20:35 BST (UK) »

hiya,wonder if anyone can help?my daughter has a computer and we are wireless.
she has no internet on her computer.when she turns her computer on.it says local area connection cable is unplugged and no ips address.
it sounds simple,but before we start plugging and unplugging things.we would like some advice please.thank you,bashxx.
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millymcb
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Re: wireless problem.
« Reply #1 on: Tuesday 08 May 07 20:54 BST (UK) »

Hi there...

Oh dear... a daughter without internet access in her room  has nightmare potential and needs sorting fast! Grin


Did it used to work and now it doesn't?

Or has it never worked?

If it has never worked...have you set the computer (ie the actual one in her room)  up for wifi?  You have   to do each one in the house individually and put in special codes.

Do you have other computers in the house and do they work ok?

Grin
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McBride (Monaghan & Manchester), Derbyshire (Bollington,Cheshire), Knight (Newcastle,Staffs), Smith (Chorley, Lancashire & Ireland), Tipladay (Manchester & Yorkshire) ,Steadman (Madeley,Shropshire), Steele (Manchester & Glasgow), Parkinson (Wigan, Lancashire), Lovatt, Cornes & Turner (Staffordshire) Stott (Oldham, Lancs). All ended up in Ardwick, Manchester - in Cotton Mills, Iron Works, or running pubs and corner shops. 
Census informatio is Crown Copyright http://www.nationalarchives.g
bashy
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Re: wireless problem.
« Reply #2 on: Tuesday 08 May 07 21:02 BST (UK) »

hi milly,thanks for replying.
yes,everything was fine and working well.
the computer im on downstairs is fine.
any suggestions?daughter without her computer also means she wants to come this one! Embarrassed Cheesy
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Emjaybee
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Re: wireless problem.
« Reply #3 on: Tuesday 08 May 07 21:03 BST (UK) »

Go to control panel internet connections right click the wirles network icon and check properties.
It sounds as if your wifi has dropped its key etc.

Is the wireless connection turned off?

There is a troubleshooter.


Mike
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bashy
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Re: wireless problem.
« Reply #4 on: Tuesday 08 May 07 21:10 BST (UK) »

thanks mikexx,have written it all down for daughter.fingers crossed.i will let you know.your a star.bashxx
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millymcb
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Re: wireless problem.
« Reply #5 on: Tuesday 08 May 07 21:14 BST (UK) »

daughter without her computer also means she wants to come this one! Embarrassed Cheesy


You have my sympathy! Smiley
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McBride (Monaghan & Manchester), Derbyshire (Bollington,Cheshire), Knight (Newcastle,Staffs), Smith (Chorley, Lancashire & Ireland), Tipladay (Manchester & Yorkshire) ,Steadman (Madeley,Shropshire), Steele (Manchester & Glasgow), Parkinson (Wigan, Lancashire), Lovatt, Cornes & Turner (Staffordshire) Stott (Oldham, Lancs). All ended up in Ardwick, Manchester - in Cotton Mills, Iron Works, or running pubs and corner shops. 
Census informatio is Crown Copyright http://www.nationalarchives.g
Comosus
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Re: wireless problem.
« Reply #6 on: Tuesday 08 May 07 21:14 BST (UK) »

The Local Area Network is a cabled connection rather than a wireless one so I don't think that's linked.  Did she used to have an icon in the bottom right corner showing how strong her signal was?  If she did and it says she's no longer connected then she needs to double click on it and enter in the numbers, which for my wireless were on the bottom of the wireless router.

Andrew
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Leeds - HOLMES (also at Boston Spa, Thorp Arch), SCHOLEY/SCOREY/SCHORAH (also at Stanley, Wakefield), TURVEY (also at Birmingham), WARD, WHITE, WOODHEAD (also at Halton, Whitkirk, Templenewsam).
Dewbury - CRAWSHAW, GLEDHILL, SPEIGHT
Great Horton - RAMSDEN, SHACKLETON, WOOLER
Woolsthorpe by Belvoir - SMITH
Barrowby and South Stoke, Lincolnshire - PARKER
Derby and Newhall - STREET

Census information Crown Copyright from www.nationalarchives.gov.uk
bashy
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Re: wireless problem.
« Reply #7 on: Tuesday 08 May 07 21:22 BST (UK) »

thanks andrewxx,just written all that down for her.when the man installed it all,he said it was very strong.im a bit confused about,the numbers bit.is that on the thing i have down here or the thing she has in her room?[really thick with comps Undecided]thank you bashxx Cheesy
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Comosus
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Re: wireless problem.
« Reply #8 on: Tuesday 08 May 07 21:29 BST (UK) »

The main hub thing which sends the signal out, so presumably the one down where you are.  The one she'll have in her room is one which detects the signals.  Different manufacturers will make them differently though but they'll all have a password, known as a WEP or WPA key.  It might be useful digging out any relevant manuals.

Andrew
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Leeds - HOLMES (also at Boston Spa, Thorp Arch), SCHOLEY/SCOREY/SCHORAH (also at Stanley, Wakefield), TURVEY (also at Birmingham), WARD, WHITE, WOODHEAD (also at Halton, Whitkirk, Templenewsam).
Dewbury - CRAWSHAW, GLEDHILL, SPEIGHT
Great Horton - RAMSDEN, SHACKLETON, WOOLER
Woolsthorpe by Belvoir - SMITH
Barrowby and South Stoke, Lincolnshire - PARKER
Derby and Newhall - STREET

Census information Crown Copyright from www.nationalarchives.gov.uk
bashy
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Re: wireless problem.
« Reply #9 on: Tuesday 08 May 07 21:29 BST (UK) »

is it the  serial number or the mac numberor the default access or the fcid,or the ic id.??thank you xx Undecided Wink
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jc26red
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Re: wireless problem.
« Reply #10 on: Tuesday 08 May 07 21:33 BST (UK) »

Hi Bash  Kiss

Do you know what make and model of wireless router you have? (the wireless box that the internet cable is plugged into!) If its linksys they have a nice little program that you can run to set it up again.
Let me know what model of router you have and I'll do some digging around for you.

You can ask her to check if her laptop is recognising her wireless card. If she goes to the control panel and selects network connection, can she see the wireless connection, it may say its disabled. First thing to do is try to reconnect by right click on it and selecting connect.
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RESTORERS EYES ARE PRECIOUS - please scan at 300-600dpi
BIG is beautiful - around 300-500kb is great 
thank you

Creed-Ireland
Howell-Somerset/Bristol/Maesteg
Anderson-E Lothian/Bucks
Walton-North'land,/Durham
Dagg-Durham
Burdett, Gwilliam, Berriman, Langford
Comosus
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Re: wireless problem.
« Reply #11 on: Tuesday 08 May 07 21:34 BST (UK) »

Unfortunately I'm not sure - I don't have wireless where I am.  Is one of them a 13 digit code?  I think it's the serial code you need, but I'm not certain.  The manuals should say, if you still have them.

Andrew
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Leeds - HOLMES (also at Boston Spa, Thorp Arch), SCHOLEY/SCOREY/SCHORAH (also at Stanley, Wakefield), TURVEY (also at Birmingham), WARD, WHITE, WOODHEAD (also at Halton, Whitkirk, Templenewsam).
Dewbury - CRAWSHAW, GLEDHILL, SPEIGHT
Great Horton - RAMSDEN, SHACKLETON, WOOLER
Woolsthorpe by Belvoir - SMITH
Barrowby and South Stoke, Lincolnshire - PARKER
Derby and Newhall - STREET

Census information Crown Copyright from www.nationalarchives.gov.uk
jc26red
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no not me... this time my god daughter


Re: wireless problem.
« Reply #12 on: Tuesday 08 May 07 21:41 BST (UK) »

Problem with wireless, is that you can't see the WEP key from your pc, to change it you need to access the router software - then you can see it. All the pcs attached have to have the same key or they can't connect.  Thats where these little setup programs come in. you set up one pc then copy the settings to all the wireless pcs. Takes minutes to do and no mistakes. But and its a big BUT the program is different for each wireless router manufacturer.
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RESTORERS EYES ARE PRECIOUS - please scan at 300-600dpi
BIG is beautiful - around 300-500kb is great 
thank you

Creed-Ireland
Howell-Somerset/Bristol/Maesteg
Anderson-E Lothian/Bucks
Walton-North'land,/Durham
Dagg-Durham
Burdett, Gwilliam, Berriman, Langford
jc26red
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no not me... this time my god daughter


Re: wireless problem.
« Reply #13 on: Tuesday 08 May 07 21:45 BST (UK) »

Bash, when the guy came to set up the wireless network did he give you some paperwork with the settings on? you may (will) need it!
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RESTORERS EYES ARE PRECIOUS - please scan at 300-600dpi
BIG is beautiful - around 300-500kb is great 
thank you

Creed-Ireland
Howell-Somerset/Bristol/Maesteg
Anderson-E Lothian/Bucks
Walton-North'land,/Durham
Dagg-Durham
Burdett, Gwilliam, Berriman, Langford
bashy
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Re: wireless problem.
« Reply #14 on: Tuesday 08 May 07 21:50 BST (UK) »

hiya jcxx,its a comp not a laptop.its netgear.as you know im not great with all these comp things ???it was all fine,then the internet just went.shes not around at the moment.but any advice would be great.thanks xxbash Cheesy
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