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Author Topic: OneGreatFamily.com ?  (Read 340 times)
Nick29
RootsChat Aristocrat
******
Posts: 2904
OneGreatFamily.com ?
« on: Sunday 22 June 08 09:33 UTC (UK) »
I saw an advert for OneGreatFamily on the Roots Chat banner.

Has anyone tried it ?  They make great claims.   Would I get anything that I don't already get with my Ancestry International membership ?

They seem keen to link trees with the same names in them.  Ancestry already do that, and much of what Ancestry offer is total tosh.  If I joined OneGreatFamily, would I find myself related to everyone in the USA in a matter of days ?

I don't mind paying out for things which are going to be useful, but I'm nervous about free offers which require you to cancel before they make an annual charge, because my memory is not too hot these days.

Any comments ?
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Best Wishes, Nick.

Research interests:
Field - Luton & Islington
Hole - Somerset, Suffolk & Surrey
Farnish, Parker, Cattermole, Last, Wasp, Church - Suffolk
Lewin/Lowin/Lowen - Hertfordhire
Martin - Eltham & Greenwich, Kent (London)
Stead - Greenwich, London (Kent) & Maidstone
Wood - Hertfordshire

Census information Crown Copyright, from www.nationalarchives.gov.uk
chewboy
RootsChat Senior
****
Posts: 402


Mark 44
Re: OneGreatFamily.com ?
« Reply #1 on: Sunday 27 July 08 08:38 UTC (UK) »
Hi
Like you I was intrigued about this outfit, but came across this..


"Too late, I decided to check out this company and found that several others had complained on this site. For the record, their 7 day free trial is a scam. Once you sign up ( for the free trial) you must go through a 4-5 step process to cancel the free trial. The website tells you to call a specific number, and the answering machine says they will call you back. They don't call back. They sometimes send e mails to acknowledge your call, but if it is to request a cancellation they tell you to do 1-2 steps, then that is followed up with another email telling you what else you have to do. I didn't comply with all the fine print and was billed for 3 months before they finally acknowledged my phone calls and e mails. Then to make matters worse, I called one day after my billing cycle (the 6th of the month) so they want me to pay an additional one month, but admit I canceled on the 7th."

There was a reply about claiming through your credit card company.

Better safe than sorry.

Best wishes

chewboy
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GENEALOGY IS A SUCCESSFUL FAMILY BUSINESS
Nick29
RootsChat Aristocrat
******
Posts: 2904
Re: OneGreatFamily.com ?
« Reply #2 on: Sunday 27 July 08 10:28 UTC (UK) »
That's good to know !  Thanks !   Smiley
Logged
Best Wishes, Nick.

Research interests:
Field - Luton & Islington
Hole - Somerset, Suffolk & Surrey
Farnish, Parker, Cattermole, Last, Wasp, Church - Suffolk
Lewin/Lowin/Lowen - Hertfordhire
Martin - Eltham & Greenwich, Kent (London)
Stead - Greenwich, London (Kent) & Maidstone
Wood - Hertfordshire

Census information Crown Copyright, from www.nationalarchives.gov.uk
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