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Author Topic: Rootschat webcounter gone!  (Read 358 times)
MarieC
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Rootschat webcounter gone!
« on: Friday 23 November 07 11:45 GMT (UK) »

I've had a Rootschat webcounter on my webpage for ages.  Trystan helped me put it there because I didn't understand the instructions - not too good on computerspeak!

It's disappeared.  Been gone for a week or so.  Anyone have any idea how I get it back?  As far as I know, I didn't do anything to make it disappear! 

Also, if I were to reinstall it (assuming I could ever work out how!!) would it start counting from the beginning again?  Not much point in that!

I have a Mac. 

Thanks!

MarieC
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Gadget
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Re: Rootschat webcounter gone!
« Reply #1 on: Friday 23 November 07 11:48 GMT (UK) »

Hi Marie

It went funny about 2 weeks ago but Trystan restored it. i see that you have a non-RC website. it might be that it will have to be re-jigged separately.

All our sites are still down and it could be related Undecided

Gadget  Smiley
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downside
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Re: Rootschat webcounter gone!
« Reply #2 on: Friday 23 November 07 11:56 GMT (UK) »

Code:
</BODY>
</HTML>

<SCRIPT LANGUAGE="Javascript" SRC="http://counter.rootschat.net/counter.php?page=MARIEC"><!--
//--></SCRIPT>

You do have the code to run the counter at the bottom of your index.htm front page.  However the position is not correct and you need to move that <SCRIPT line up to above the </BODY> tag.  At the moment the script is running outside of your page and it needs to be included inside your page if you see what I mean.  You can do this by right clicking the index.htm file on your local C drive and selecting NotePad.  When you have made the changes, upload the amended file to your webspace provider.
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MarieC
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Re: Rootschat webcounter gone!
« Reply #3 on: Friday 23 November 07 12:07 GMT (UK) »

Gosh!  That was quick, you two!  Thanks, Gadget and downside. 

Downside, I have a Mac so it has a different operating system and software, so your specific instructions won't work for me - eg, I don't have  a Notepad, or a divided mouse, etc, etc.  I think I understand what you mean by the problem, though, so will have a play around. 

I am mystified as to why it moved out of place, all by itself!  It has been there, quite visible and counting away, for ages!  (I'll never understand computers!  Sad Sad Sad )

Will post here if and when I get it to work!  Roll Eyes Roll Eyes Roll Eyes

Thanks again - I'm always amazed at the speed of replies on here!

MarieC
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Re: Rootschat webcounter gone!
« Reply #4 on: Friday 23 November 07 12:13 GMT (UK) »

Quote
I don't have  a Notepad

Hi Marie

Basically, use a text editor to manipulate the text - whatever the Mac equivalent of NotePad is.
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kerryb
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Re: Rootschat webcounter gone!
« Reply #5 on: Friday 23 November 07 12:15 GMT (UK) »

Hi Marie

I read your title and got all excited thinking the websites had reappeared  Grin

Then I read Gadget's reply saying you have a non-RC website and my excitement deflated  Sad

Oh well, I hope you are able to restore your counter, it does seem odd that it has moved itself but sometimes these things happen, you might have amended something else on the page and things just seem to shift around. Roll Eyes

Kerry
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Re: Rootschat webcounter gone!
« Reply #6 on: Friday 23 November 07 12:19 GMT (UK) »

I'm still fairly sure that it might be something to do with our server not being operational though, Kerry.

I'd wait to hear from Trystan before I did any tinkering, Marie - just in case  Undecided

Gadget
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kerryb
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Re: Rootschat webcounter gone!
« Reply #7 on: Friday 23 November 07 12:22 GMT (UK) »

Having just gone and read the website tutorials and realised it is an RC webcounter I think I agree Gadget, I bet it is all tied up with the server problem that has affected our websites and I think I would leave it Marie till Trystan has our sites up and running again. 

Due to be the weekend I think.

At least that way you can eliminate or otherwise a reason  Grin

Kerry
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Searching for my family - Baldwin - Sussex, Middlesex, Cork, Pilbeam - Sussex, Harmer - Sussex, Terry - Surrey, Kent, Rhoades - Lincs, Roffey - Surrey, Traies - Devon & Middlesex & many many more to be found on my website .... www.kerrysfamilyhistory.co.uk
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Re: Rootschat webcounter gone!
« Reply #8 on: Friday 23 November 07 12:25 GMT (UK) »

Quote
I'm still fairly sure that it might be something to do with our server not being operational

That is probably true as well.

But if the counter is normally displayed at the bottom of the webpage it still has to be put in between the <body> tags otherwise it will be left off.
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MarieC
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Re: Rootschat webcounter gone!
« Reply #9 on: Friday 23 November 07 12:30 GMT (UK) »

downside,

Text editor - yes, that's the phrase I was looking for!  Yes, I have one of those and know how to use it in a basic manner.  I do see what you mean and could try to do something along the lines you suggest.

But Gadget and Kerry - yes, I am sure you are right, I will wait before I start tinkering inexpertly in case I make a worse mess!

Trystan or Bob, if you see this thread, could you please advise - it would enlighten all of us who have posted here!!!  Roll Eyes

MarieC

PS  I haven't touched the page for several months - was about to make some changes, but truly, I've done nothing to make it disappear!!  Shocked
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Berlin-Bob
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Re: Rootschat webcounter gone!
« Reply #10 on: Friday 23 November 07 12:37 GMT (UK) »

I don't know an exact answer, so I can only guess.

and my guess is - as others have also guessed - it's to do with the crash of the RootsChat webspace server.  The RootsChat counters are stored on this server as well (counter.rootschat.net). So even if Maries's web site is on another server, if the Rootschat server is down, then the hit-count just isn't available, till Trystan has finished fixing the RootsChat server.

Bob
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Berlin-Bob
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Re: Rootschat webcounter gone!
« Reply #11 on: Friday 23 November 07 12:43 GMT (UK) »

ps.

It is well known, that the RootsChat web-counter isn't programmed optimally, but - as a rule - it works !!

So if Marie hasn't changed anything, and it worked before, then I don't think that that's the problem  Smiley

Bob
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Ancestors of Hessie Stevenson-Coleman-Baxter (Ireland, 1861)
and, of course, any other ancestors for my web-site http://boco.rootschat.net

All Census Data included in this post is Crown Copyright (see: www.nationalarchives.gov.uk)
MarieC
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Re: Rootschat webcounter gone!
« Reply #12 on: Friday 23 November 07 12:49 GMT (UK) »

Thanks Bob!  Grin

Knew you'd be here before too long!!  Cheesy Cheesy

I shall wait until the server is working properly again - didn't realise it wasn't, until I posted this query! - and then see what happens.  If it still isn't there, I may then have to fiddle.  But cross my heart and hope to die, I haven't done anything to the webpage for quite a while!  And yes, the counter worked beautifully, up to the time that it disappeared!

MarieC
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downside
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Re: Rootschat webcounter gone!
« Reply #13 on: Friday 23 November 07 12:52 GMT (UK) »

Quote
And yes, the counter worked beautifully, up to the time that it disappeared!

You probably haven't done anything to it, but the positioning of the code is wrong.  The reason it works is down to the quirky behaviour of browsers.  Smiley
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MarieC
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Re: Rootschat webcounter gone!
« Reply #14 on: Friday 23 November 07 12:56 GMT (UK) »

It's all too much for this non-techo, downside!  I am going to wait till the server is AOK again and then I shall take my courage in both hands and fiddle as you suggest.  If browsers are going to be quirky, then my goodness, they have got the better of me!

MarieC
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