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Author Topic: Rootschat is very slow/no access at the moment  (Read 605 times)
casalguidi
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Rootschat is very slow/no access at the moment
« on: Sunday 02 January 05 14:26 GMT (UK) »

What is the problem with accessing/slowness of rootschat at the moment?

Is it becoming too successful?

Are there any plans to cope with the extra demand?

Casalguidi

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trystan
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Re: Rootschat is very slow/no access at the moment
« Reply #1 on: Sunday 02 January 05 22:54 GMT (UK) »

Casalgidi,

I'm wondering where in the world you may be - this may account for RootsChat appearing slower for you?

RootsChat only quite recently underwent an upgrade to a new server - but we are continuously looking for ways to improve performance of the site for all users.

We'd be very interested if people in certian parts of the world are experiencing any performance issues with the site, so that we might be able to address any problems.

Trystan
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Re: Rootschat is very slow/no access at the moment
« Reply #2 on: Sunday 02 January 05 23:02 GMT (UK) »

If it may help narrowing down the issue, I've found in the past few days that navigation speed is very variable - sometimes fine, other times a lot of lagging and hanging while waiting for especially for thread pages to 'open'. 
I'm in London England with a normally very decent broadband connection.

Hope that helps with diagnostics.

Regards
Jonathan
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Boongie Pam
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Re: Rootschat is very slow/no access at the moment
« Reply #3 on: Sunday 02 January 05 23:05 GMT (UK) »

I'm dial up but I threw more coal on the fire and it has been very slow for about an hour and a half.  Ok now though and there is more people.

I found google was slow as well so maybe it isn't a rootschat thing?

P Grin
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Dumfrieshire: Fallen, Fallon, Carruthers, Scott, Farish, Aitchison, Green, Ryecroft, Thomson, Stewart
Midlothian: Linn/d, Aitken, Martin
North Wales: Robins(on), Hughes, Parry, Jones
Cumberland: Lowther, Young, Steward, Miller
Somerset: Palmer, Cork, Greedy, Clothier
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Re: Rootschat is very slow/no access at the moment
« Reply #4 on: Sunday 02 January 05 23:05 GMT (UK) »

Trystan - I have the fastest broadband connection currently available and live in North Kent. I have had these same delays for several  days now.
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Southern or Southan [Hereford , Monmouthshire & Glos], Jenkins, Meredith and Morgan [Monmouthshire and Glos.], Murrill, Damary, Damry, Ray, Lawrence [all Middx. & London], Nethway from Kenn or Yatton. Also Riley and Lyons in South Africa.
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trystan
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Re: Rootschat is very slow/no access at the moment
« Reply #5 on: Sunday 02 January 05 23:07 GMT (UK) »

Thank you Jonathan. Smiley Useful feedback.

I'll keep my eye on the beast to see where the slowness may be.  Tongue

Page Created Times

The "Page created in 0.132 seconds with 13 queries." right at the bottom of the page also give an idea of whether it's RootsChat or the internet connection that is the slow link too. The number of seconds is the number of seconds that RootsChat takes to "think" before deciding to send out the page. It will take more time after that to display because of connection speeds.

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trystan
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Re: Rootschat is very slow/no access at the moment
« Reply #6 on: Sunday 02 January 05 23:08 GMT (UK) »

Hack/Jon

Are these delays in the last two days would you say?
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Re: Rootschat is very slow/no access at the moment
« Reply #7 on: Sunday 02 January 05 23:11 GMT (UK) »

Trystan,  Im on dial up, everything seems fine for me on rootschat, although google seems slow.

               kooly..
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(Yorkshire) Briggs, Darbyshire, Green, Harrison, Moate, Smith, Leggott, Bradley.
(Staffordshire) Baker.
(Ireland) Bradley.
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Re: Rootschat is very slow/no access at the moment
« Reply #8 on: Sunday 02 January 05 23:14 GMT (UK) »

My ISP and connection is generally top notch, and have received no alerts from my ISP regarding 'outtages' recently.

This is guesswork, but would say the lagging started about a week ago, maybe a shade less.

It's lagging a bit now, but was seriously lagging earlier on today about 1800GMT.

Jonathan
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trystan
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Re: Rootschat is very slow/no access at the moment
« Reply #9 on: Sunday 02 January 05 23:14 GMT (UK) »

Kooly - thanks - where are you based?
Trystan
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trystan
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Re: Rootschat is very slow/no access at the moment
« Reply #10 on: Sunday 02 January 05 23:17 GMT (UK) »

Jon,

I think it might have started lagging about three days ago?

We may need to upgrade server AGAIN. Donations please. Smiley

Trystan
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Re: Rootschat is very slow/no access at the moment
« Reply #11 on: Sunday 02 January 05 23:18 GMT (UK) »

South London - on Broadband. just a moment ago

"Page created in 8.702 seconds with 24 queries. "

Pauline
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Brown 1800 Dover -> Woolwich (Kent)
Barnett 1800 Isleworth -> Woolwich
Pannifer 1830 Suffolk -> Deptford Kent
Brierley in Staffordshire(Pre-1875)
Walters in Middlesex(Pre-1875)
Clift,Gould in Devon/Cornwall

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Kooly
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Re: Rootschat is very slow/no access at the moment
« Reply #12 on: Sunday 02 January 05 23:20 GMT (UK) »

Hi Trystan,

Hull, E Yorkshire.

            kooly
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(Yorkshire) Briggs, Darbyshire, Green, Harrison, Moate, Smith, Leggott, Bradley.
(Staffordshire) Baker.
(Ireland) Bradley.
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Re: Rootschat is very slow/no access at the moment
« Reply #13 on: Sunday 02 January 05 23:21 GMT (UK) »

Maybe 3 days is about right Trystan and my week maybe a shade less was coloured by a bit too much xmas cheer  Grin

btw, my last post on this thread hung for about 20 seconds before 'completing' and refreshing.  Also hangs badly sometimes when using page refresh on the index page as well as opening new threads.

Cheers
J

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casalguidi
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Re: Rootschat is very slow/no access at the moment
« Reply #14 on: Sunday 02 January 05 23:25 GMT (UK) »

In Kent with broadband.  No problems with anything else today - just rootschat.  I actually got a white page come up with a message to say that rootschat was too busy and to try again in an hour - that was when I posted my first message at the top of this thread.  I find it's still lagging a bit now - same as Jonathan (I don't mean he's lagging!!). Wink

Casalguidi
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