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Author Topic: Pleeeease help:Norton update problem  (Read 106 times)
Gardener
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Pleeeease help:Norton update problem
« on: Monday 03 January 05 22:31 GMT (UK) »
Any bright person out there who knows what is going on here?
The Norton thingy keeps on asking for a live update of virus protections (last done 30/12) but when I try it either a)doesn't do anything  or b) appears tobe downloading but nothing updates and I still get hazard warnings everywhere. Subscription renewal date is 10/3/2005 so I don't understand the problem. Or do they cunningly only provide updates for 9 months?
My adsl connection seems to be all over the place too. What is happening here?
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Rose (Black Country),Downs (Black Country),Wolloxall (any and all),Bark (Derbyshire),Wright (Derbyshire),Marsden (Derbyshire), Wallace (Black Country)

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Jane Taubman
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Re: Pleeeease help:Norton update problem
« Reply #1 on: Tuesday 04 January 05 13:59 GMT (UK) »
You may already have a virus on your computer.  Many now try to block Norton and other products.   Also check you have not blocked Norton from using the internet, check your firewall allows Norton to access the internet.
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Gardener
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Re: Pleeeease help:Norton update problem
« Reply #2 on: Wednesday 05 January 05 09:35 GMT (UK) »
 :)Thanks for your reply Jane. In the end I tried uninstalling and reinstalling and managed to get things running again that way. Still don't know why it happened Angry
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Rose (Black Country),Downs (Black Country),Wolloxall (any and all),Bark (Derbyshire),Wright (Derbyshire),Marsden (Derbyshire), Wallace (Black Country)

All census information is Crown Copyright, from www.nationalarchives.gov.uk
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