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Topic: Using the RootsChat Chatroom (Read 1470 times)
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Berlin-Bob
Global Moderator
RootsChat Marquessate
      
Offline
Posts: 5147

by My Daughter. Chatting to find her Roots !
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There have been several discussions about the Chatroom here on the forum and we have been asked by several Chatroom users if we can publish a set of rules in the Chatroom for the benefit of all users, especially newcomers.
Unfortunately it is not possible to "sticky" anything in the Chatroom itself, so instead, I have gathered some of the results of the various discussions into this topic.
As some members rarely read these messages, and only log-on to RootsChat in order to visit the Chatroom, we ask all regular Chatroom members to pass this message on.
The RootsChat Team
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Very important: RootsChat Terms of Use
You agree, through your use of this RootsChat forum, that you will not post any material which is false, defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, sexually oriented, threatening, invasive of a living person's privacy, or otherwise contrary to law. The Chatroom is part of the RootsChat Forum, and you are also bound by these "Terms of Use" and the RootsChat Copyright Policy there.
The Chatroom is open to all RootsChatters. Provided all chatters abide by the "Terms of Use" there are no 'rules' about the subject matter. Some members use the Chatroom for family history research, some use it to "chat about this and that", some use it for both purposes.
Please remember that the "Terms of Use" also limits advertising to one particular board. Do not use the chatroom to advertise websites.
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There is no specific "Chatroom Moderator" but all moderators (with chatroom access) can be asked to help out.
We do not moderate the Chatroom on a daily basis. Nor are there any "Chatroom Bosses", neither officially appointed, nor self-appointed. So if any (non-moderator) says "I'm the boss here", ignore them 
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For Newcomers to the Chatroom, here are a few tips and guide-lines. As usual, in such cases, most of this is just normal politeness, good manners and common sense 
Every one is very friendly, so don't be put off if every one starts saying " Hello & where ya from " just take your time and type what you want when you are ready. We are pretty patient lot and we were all new once in there.
The chat room can seem fast when you are new, so take your time, and converse with one person only for a start, and then slowly begin to converse with a few.
Now and again you will meet someone whose questions may be a bit penetrating, but as in any other community, don't "give away" too much until you know the people a bit better.
Usually you can pick up the tone of a converstion fairly well, when you know the people involved but one problem about chat-rooms is that there is often no way to "read the intonation" of what a person is actually meaning to say. Some try to convey the intonation this by using smileys or LOL or lol = "Lots Of Laughs" If in doubt, ask 
I think it can best be summed up: stay friendly, polite and helpful .... and tolerant of typos !, the rest is trimmings 
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« Last Edit: Friday 19 September 08 16:39 BST (UK) by Berlin-Bob »
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Logged
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Searching for Coleman, Moore, Kallnung in London; Margulies, Remenyi in E. Europe; Ancestors of Hessie Stevenson-Coleman-Baxter (Ireland, 1861) and, of course, any other ancestors for my web-site. All Census Data included in this post is Crown Copyright (see: www.nationalarchives.gov.uk)
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Berlin-Bob
Global Moderator
RootsChat Marquessate
      
Offline
Posts: 5147

by My Daughter. Chatting to find her Roots !
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Some technical problems ...
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ "Macroed", "booted", The Revolving Door Syndrome
Please be aware, that you will sometimes be "thrown out" of the chatroom. This is purely a technical problem.
If it's any consolation: this is not solely a RootsChat problem. It happens in other chat rooms as well. Chat rooms are happening in "real time" and are therefore very "resource hungry". If a reaction doesn't come within a certain time - anywhere along the (computer) chain - one of the computers involved might "say": I'm not getting a reaction - and will "timeout", thus cancelling the program.
- It could be a bottleneck (high traffic load) at one of the many servers between your computer and the RootsChat computer,
- it could be that your computer has a lot of other stuff running and can't always cope,
- it could be that your computer is a bit older and simply can't react fast enough, thus causing a timeout.
- it could be that the phone lines are being affected by weather conditions
(don't laugh, I'm being serious. It does happen !) - it could be ..... well, we just don't know

This is often referred to in the chatroom as being "macroed" or being "booted" !
If it happens to you, just log back in again, and carry on 
Some days it can be particularly bad ... then it's called RDS - Revolving Door Syndrome 
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The Big BOOT
I have been told that once a day everybody gets thrown out of the chatroom. The regular users call this the "big BOOT".
I don't know what causes this: it could be some automated maintenance tasks that kick in around this time.
Or it could even be the cleaning lady !! There is only one power point in the room and she has to plug the vacuum cleaner in somewhere !!!
All right, all right, it's an old joke - I just wanted to make the point: these things happen, please just accept them with a sense of humour. 
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« Last Edit: Wednesday 13 August 08 18:52 BST (UK) by Berlin-Bob »
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Logged
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Searching for Coleman, Moore, Kallnung in London; Margulies, Remenyi in E. Europe; Ancestors of Hessie Stevenson-Coleman-Baxter (Ireland, 1861) and, of course, any other ancestors for my web-site. All Census Data included in this post is Crown Copyright (see: www.nationalarchives.gov.uk)
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Berlin-Bob
Global Moderator
RootsChat Marquessate
      
Offline
Posts: 5147

by My Daughter. Chatting to find her Roots !
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Colours
The standard background colour in the chatroom is blue. You can choose which colour you want your text to appear in, but some of the colours clash with the blue background. (click on small panel between option and save)
In particular, a red text on blue backround can "flicker" and give rise to headaches. If you choose an "unfortunate" colour, you'll be told soon enough 
But here's another tip: I find it easiest to read with a black background. Here is one way of doing this: - click options - click on the drop-down menu on the left and select Indigo Metallic - unselect "show background
there are probably other methods too, but play around with the options till you find the combination that suits you - remember, this is your health we're talking about !!
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Logged
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Searching for Coleman, Moore, Kallnung in London; Margulies, Remenyi in E. Europe; Ancestors of Hessie Stevenson-Coleman-Baxter (Ireland, 1861) and, of course, any other ancestors for my web-site. All Census Data included in this post is Crown Copyright (see: www.nationalarchives.gov.uk)
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Berlin-Bob
Global Moderator
RootsChat Marquessate
      
Offline
Posts: 5147

by My Daughter. Chatting to find her Roots !
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Complaints from the Chatroom
The Chatroom messages are automatically logged. These logs can be read by the administrators and moderators of RootsChat. Please be aware that these logs also include all Private Messages from within the Chatroom
If this is a problem for you then I recommend this, from a member: "I don't post anything here, pm or otherwise, that I wouldn't be comfortable with the mods reading!"
Normally nobody reads these logs, unless we receive complaints and need to act on them ..... but, due to increasing complaints from users of the Chatroom about the standards of behaviour in the Chatroom
- in particular: language, bullying and sexual harassment -
the moderators will be be reading the Chatroom logs more often (spot-checks).
Bullying (in schools at least) is defined as
The repeated intimidation of others by the real or threatened infliction of [..] verbal, written, electronically transmitted, or emotional abuse If you feel you are being bullied, please contact a moderator(*).
In the event that a complaint is made to the moderators(*) , they will examine the chatroom logs to determine if the complaint is justified and to act upon same.
The complaints probably apply only to a very small minority of Chatroom users but we cannot tolerate that they spoil it for the rest.
(*)To contact a moderator for any reason, please see Topic: Contacting a Moderator http://www.rootschat.com/forum/index.php/topic,40033.0.html
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« Last Edit: Saturday 20 September 08 06:58 BST (UK) by Berlin-Bob »
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Logged
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Searching for Coleman, Moore, Kallnung in London; Margulies, Remenyi in E. Europe; Ancestors of Hessie Stevenson-Coleman-Baxter (Ireland, 1861) and, of course, any other ancestors for my web-site. All Census Data included in this post is Crown Copyright (see: www.nationalarchives.gov.uk)
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