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Author Topic: Help Please, Not Receiving Topic NotificationsCOMPLETED  (Read 232 times)
tropicalj
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Jenn and the family 1960


Help Please, Not Receiving Topic NotificationsCOMPLETED
« on: Saturday 10 May 08 22:55 BST (UK) »

Hello  All

I  have  not been  getting emails  to  let  me  know  of  replies  to  topics I  am  watching.

I  have checked  my settings  and  they do seem  to be  all ticked and flicked

any  suggestions?

kind rgards JEnn
« Last Edit: Sunday 11 May 08 03:37 BST (UK) by tropicalj » Logged

Research names or areas:
I live in Thuringowa/Townsville Queensland, Australia
and I am researching TOWNSEND,PINNEGAR, STRANGE, PULLEN, GRIFFIN from Wiltshire,
ADAMSON from NSW,
BAYLEY from Dorset,Yorkshire,
HAIR from Durham,
CUMMINS, BROWNLESS from Yorkshire,
SHOEBRIDGE, VINALL, BRINDLE from Kent,
EDSALL from Cornwall,
BRYAN from Staffordshire,
MORGAN, HENNESSY, BAKER from Ireland,
VAN REYK, DE LA HARPE, from Sri Lanka
Census information is Crown Copyright, from www.nationalar
downside
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Re: Help Please, Not Receiving Topic Notifications
« Reply #1 on: Saturday 10 May 08 23:41 BST (UK) »

Are receiving other non-rootschat emails?

Your ISP may have a problem with their mail server.
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Sussex: Floate, West
Kent: Tuffee
Cheshire: Gradwell
tropicalj
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Jenn and the family 1960


Re: Help Please, Not Receiving Topic Notifications
« Reply #2 on: Sunday 11 May 08 03:21 BST (UK) »

Hello  there

thanks  for  your response

I  have been getting  all  other emails, so that is  not  the problem

kind rgards JEnn
Logged

Research names or areas:
I live in Thuringowa/Townsville Queensland, Australia
and I am researching TOWNSEND,PINNEGAR, STRANGE, PULLEN, GRIFFIN from Wiltshire,
ADAMSON from NSW,
BAYLEY from Dorset,Yorkshire,
HAIR from Durham,
CUMMINS, BROWNLESS from Yorkshire,
SHOEBRIDGE, VINALL, BRINDLE from Kent,
EDSALL from Cornwall,
BRYAN from Staffordshire,
MORGAN, HENNESSY, BAKER from Ireland,
VAN REYK, DE LA HARPE, from Sri Lanka
Census information is Crown Copyright, from www.nationalar
sarra
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Census information Crown Copyright, from www.nationalarchives.gov.uk


Re: Help Please, Not Receiving Topic Notifications
« Reply #3 on: Sunday 11 May 08 03:32 BST (UK) »

Hi Jenn,

Is it the Anzac topic you are not getting?.

I'm not getting that one at the moment either.

Regards
Sarra
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tropicalj
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Jenn and the family 1960


Re: Help Please, Not Receiving Topic Notifications
« Reply #4 on: Sunday 11 May 08 03:37 BST (UK) »

Hello  there Sara 
I  wasn't getting  any at all  but  I  asked  one of  my  children  who  said add the site as a contact Mum  and see if  that does  it  well  no  sooner  had I  done that  then...... hey  presto ................. there was you  message.

At  the  bottom  of  the page  where it says NOTIFY  have  you  unclicked that  by  mistake??

regards Jenn  all  smiles  now Cheesy Cheesy Cheesy Cheesy Cheesy
Logged

Research names or areas:
I live in Thuringowa/Townsville Queensland, Australia
and I am researching TOWNSEND,PINNEGAR, STRANGE, PULLEN, GRIFFIN from Wiltshire,
ADAMSON from NSW,
BAYLEY from Dorset,Yorkshire,
HAIR from Durham,
CUMMINS, BROWNLESS from Yorkshire,
SHOEBRIDGE, VINALL, BRINDLE from Kent,
EDSALL from Cornwall,
BRYAN from Staffordshire,
MORGAN, HENNESSY, BAKER from Ireland,
VAN REYK, DE LA HARPE, from Sri Lanka
Census information is Crown Copyright, from www.nationalar
sarra
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Posts: 358


Census information Crown Copyright, from www.nationalarchives.gov.uk


Re: Help Please, Not Receiving Topic NotificationsCOMPLETED
« Reply #5 on: Sunday 11 May 08 04:05 BST (UK) »

Hi Jenn,

I just checked and I do have the notify turned on.

Don't know what the problem is, it's only sometimes it happens.

Perhaps I need to empty my INBOX.

Sarra
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tropicalj
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Jenn and the family 1960


Re: Help Please, Not Receiving Topic Notifications
« Reply #6 on: Thursday 15 May 08 22:09 BST (UK) »

Hello 
I  am  still having  problems
getting  only  notifications  of  new  topics  and  only  the  odd  reply  notification

very  odd indeed

any help appreciated

regards Jenn
Logged

Research names or areas:
I live in Thuringowa/Townsville Queensland, Australia
and I am researching TOWNSEND,PINNEGAR, STRANGE, PULLEN, GRIFFIN from Wiltshire,
ADAMSON from NSW,
BAYLEY from Dorset,Yorkshire,
HAIR from Durham,
CUMMINS, BROWNLESS from Yorkshire,
SHOEBRIDGE, VINALL, BRINDLE from Kent,
EDSALL from Cornwall,
BRYAN from Staffordshire,
MORGAN, HENNESSY, BAKER from Ireland,
VAN REYK, DE LA HARPE, from Sri Lanka
Census information is Crown Copyright, from www.nationalar
downside
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Re: Help Please, Not Receiving Topic NotificationsCOMPLETED
« Reply #7 on: Thursday 15 May 08 23:34 BST (UK) »

Check your settings.

Click on the Profile button near the top of the screen.

Click Notifications and Email

Make sure all of these are checked:

  Edit Profile 
RootsChat can send you an email to inform you of replies to posts, newly posted topics, and forum announcements. You can change those settings here, or check for the topics and boards you are currently watching

X  Receive RootsChat announcements by email.
X  Receive reply notification only for the first unread reply.
X  Turn notification on when you post or reply to a topic.


Logged

Sussex: Floate, West
Kent: Tuffee
Cheshire: Gradwell
tropicalj
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Posts: 5847


Jenn and the family 1960


Re: Help Please, Not Receiving Topic Notifications
« Reply #8 on: Friday 16 May 08 01:49 BST (UK) »

Hello  there Downside

Yes  I  had  done all  that,  that is how  my  profile information  looks,  but  no  luck getting  replies

kind regards Jenn
Logged

Research names or areas:
I live in Thuringowa/Townsville Queensland, Australia
and I am researching TOWNSEND,PINNEGAR, STRANGE, PULLEN, GRIFFIN from Wiltshire,
ADAMSON from NSW,
BAYLEY from Dorset,Yorkshire,
HAIR from Durham,
CUMMINS, BROWNLESS from Yorkshire,
SHOEBRIDGE, VINALL, BRINDLE from Kent,
EDSALL from Cornwall,
BRYAN from Staffordshire,
MORGAN, HENNESSY, BAKER from Ireland,
VAN REYK, DE LA HARPE, from Sri Lanka
Census information is Crown Copyright, from www.nationalar
downside
RootsChat Aristocrat
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Posts: 2553


Make my day


WWW
Re: Help Please, Not Receiving Topic NotificationsCOMPLETED
« Reply #9 on: Friday 16 May 08 13:03 BST (UK) »

The other thing to check is whether your rootschat emails are going into a spam box.  If you have a spam filter then check that rootschat has not been accidentally added to a blacklist.

The fact that you are receiving emails from rootschat, albeit in an erratic way would suggest that it is unlikely that rootschat is on a blacklist, but have a check anyway.
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Sussex: Floate, West
Kent: Tuffee
Cheshire: Gradwell
trish251
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Re: Help Please, Not Receiving Topic NotificationsCOMPLETED
« Reply #10 on: Friday 16 May 08 13:07 BST (UK) »

Hi Jenn

Just click on the link at the top "show new replies to your posts" each time you access RC and forget about notifications - I find it much easier & it reduces the emails considerably  Grin  Threads will stay in that list until you look at them - you can select it whenever you like & pick up new replies while you are online

Trish
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Census information is Crown Copyright, from www.nationalarchives.gov.uk
tropicalj
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Posts: 5847


Jenn and the family 1960


Re: Help Please, Not Receiving Topic NotificationsCOMPLETED
« Reply #11 on: Friday 16 May 08 22:04 BST (UK) »

G'day  Trisha

thanks  Mate thats  how  I  have  been  doing  it at the moment ,  but  strangely  enough  I  have  had notification from  this  thread and  personal messages!!!!  and  notification  of  new topics  to  the Aussie board.

thanks  for  your  help

regards Jenn
Logged

Research names or areas:
I live in Thuringowa/Townsville Queensland, Australia
and I am researching TOWNSEND,PINNEGAR, STRANGE, PULLEN, GRIFFIN from Wiltshire,
ADAMSON from NSW,
BAYLEY from Dorset,Yorkshire,
HAIR from Durham,
CUMMINS, BROWNLESS from Yorkshire,
SHOEBRIDGE, VINALL, BRINDLE from Kent,
EDSALL from Cornwall,
BRYAN from Staffordshire,
MORGAN, HENNESSY, BAKER from Ireland,
VAN REYK, DE LA HARPE, from Sri Lanka
Census information is Crown Copyright, from www.nationalar
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