Welcome, Guest. Please login or register for free.
Did you miss your activation email?
Thursday 16 October 08 21:50 BST (UK)
Welcome Home Help Shop Search Calendar Login Register
Search Images Online
 
  First Name(s)
Last Name
 
News: Ad: Find YOUR Family Tree at OneGreatFamily

+  RootsChat.Com
|-+  General
| |-+  The Common Room
| | |-+  Technical Help (Moderator: Ticker)
| | | |-+  Trojan connected with Sussex Marriage Index CD
« previous next »
Pages: 1 [2] 3 Print
Author Topic: Trojan connected with Sussex Marriage Index CD  (Read 1221 times)
kerryb
RootsChat Marquessate
********
Offline Offline

Posts: 9645



WWW
Re: Trojan
« Reply #15 on: Wednesday 14 May 08 07:52 BST (UK) »
Thanks Ian

My turn to be at work now but when I get home I shall try the AVG help.

Kerry
Logged
Census information Crown Copyright, from www.nationalarchives.gov.uk

Searching for my family - Baldwin - Sussex, Middlesex, Cork, Pilbeam - Sussex, Harmer - Sussex, Terry - Surrey, Kent, Rhoades - Lincs, Roffey - Surrey, Traies - Devon & Middlesex & many many more to be found on my website .... www.kerrysfamilyhistory.co.uk
sillgen
RootsChat Marquessate
********
Offline Offline

Posts: 5612
Re: Trojan
« Reply #16 on: Wednesday 14 May 08 08:35 BST (UK) »
This is very odd.  I had exactly the same problem with the SMI cd yesterday.   AVG message about a trojan and not able to get into it.  I normally leave it in the CD drive as I use it so often.   I have not yet updated AVG.  Will try again this morning.  I was hoping that switching off would cure it but it hasn't and I am still getting the message.
Andrea
Logged
Sill/Sills anywhere. 
Rowan, Tow, Forman, Brown, Allen and King in Yorkshire, Northumberland and Durham. 
Census information is Crown Copyright  http://www.nationalarchives.gov.uk
Falkyrn
RootsChat Marquessate
********
Online Online

Posts: 4719
Re: Trojan
« Reply #17 on: Wednesday 14 May 08 11:17 BST (UK) »
To instruct AVG to ignore a warning on a program

1 go to Tools on the menu
2. Select Advanced
3. select PUP Exceptions
4. Click on Add exception
5. click on the small box to the far right of "File" and use this to browse to your location for the the program you want to give permissions to.

* ScreenHunter__Falk_14-May-08501.jpg (26.19 KB, 212x400 - viewed 141 times.)

* ScreenHunter__Falk_14-May-08503.jpg (13.15 KB, 500x121 - viewed 141 times.)
Logged
~Robert J Paton~
Searching for:
Ireland :- PATTON: WIGGINS , FLUKE, POGUE (POLLOCK).
Scotland :- GOURLAY: DEWAR : MACLELLAN : STEWART, FERGUSON : HENDRIE : BARR & others
Cuimhnich air na daoine o'n d'thainig thu
forester
RootsChat Veteran
*****
Online Online

Posts: 999
Re: Trojan
« Reply #18 on: Wednesday 14 May 08 11:37 BST (UK) »
Hello Andrea and Kerry,

I think you can put it down to an over enthusiastic update by AVG.

I tried my SMI CD on the computer with McAfee - no problem

Put it in the one with AVG 7.5 and got the same warning as you two.

Put it back in the first one and still working no problem.

So it looks like you will have to follow Falkryn's advice to over-ride it for the time being.

Phil
Logged
Sussex: Satcher (Hamsey) and Gatton (East Grinstead)
Leicestershire: Pratt

Census information is Crown Copyright  http://www.nationalarchives.gov.uk
downside
RootsChat Aristocrat
******
Offline Offline

Posts: 2560


Make my day


WWW
Re: Trojan
« Reply #19 on: Wednesday 14 May 08 13:03 BST (UK) »
Here is some information on this so-called malware:-

http://research.sunbelt-software.com/threatdisplay.aspx?name=Trojan.Agent.ABPU&threatid=168678

As someone else has mentioned it may be a false negative as I can't imagine the SMI people would deliberately infect you PC.

Do you need to connected to the Internet to run the CD.  It sounds like an SMI cookie to created when the disk is run and that cookie is identified (or misidentified) as malware.  It might well be you need this cookie to grab information from the SMI website.

Try running the CD without being connected to the Internet and see what happens.
Logged
Sussex: Floate, West
Kent: Tuffee
Cheshire: Gradwell
forester
RootsChat Veteran
*****
Online Online

Posts: 999
Re: Trojan
« Reply #20 on: Wednesday 14 May 08 13:23 BST (UK) »
Hello Downside,

The Sussex Marriage Index was published by the Sussex Family History Group a couple of years ago and I should think all our copies are well used by now.

The CD is stand alone, ie no internet connection required to run it.
I've just tried out your suggestion, and it still brings up the warning.

Phil
Logged
Sussex: Satcher (Hamsey) and Gatton (East Grinstead)
Leicestershire: Pratt

Census information is Crown Copyright  http://www.nationalarchives.gov.uk
kerryb
RootsChat Marquessate
********
Offline Offline

Posts: 9645



WWW
Re: Trojan
« Reply #21 on: Wednesday 14 May 08 13:50 BST (UK) »
 Grin Grin Grin

I'm so glad I am not alone and its not just me!

Falkryn

I did try excluding my G drive (DVD rom) from the resident shield yesterday but that made no difference at all so I will try your idea and hopefully that will solve the situation.

Kerry
Logged
Census information Crown Copyright, from www.nationalarchives.gov.uk

Searching for my family - Baldwin - Sussex, Middlesex, Cork, Pilbeam - Sussex, Harmer - Sussex, Terry - Surrey, Kent, Rhoades - Lincs, Roffey - Surrey, Traies - Devon & Middlesex & many many more to be found on my website .... www.kerrysfamilyhistory.co.uk
sillgen
RootsChat Marquessate
********
Offline Offline

Posts: 5612
Re: Trojan
« Reply #22 on: Wednesday 14 May 08 14:02 BST (UK) »
Kerry
If it works can you give me exact instructions?    I could not even find the tools bit on AVG!    I am not very computer literate as you have probably gathered!
Andrea
Logged
Sill/Sills anywhere. 
Rowan, Tow, Forman, Brown, Allen and King in Yorkshire, Northumberland and Durham. 
Census information is Crown Copyright  http://www.nationalarchives.gov.uk
Falkyrn
RootsChat Marquessate
********
Online Online

Posts: 4719
Re: Trojan
« Reply #23 on: Wednesday 14 May 08 14:41 BST (UK) »
Quote from: sillgen on Wednesday 14 May 08 14:02 BST (UK)
Kerry
If it works can you give me exact instructions?    I could not even find the tools bit on AVG!    I am not very computer literate as you have probably gathered!
Andrea

Which version of AVG are you using ...... the instructions above are for version 8
Logged
~Robert J Paton~
Searching for:
Ireland :- PATTON: WIGGINS , FLUKE, POGUE (POLLOCK).
Scotland :- GOURLAY: DEWAR : MACLELLAN : STEWART, FERGUSON : HENDRIE : BARR & others
Cuimhnich air na daoine o'n d'thainig thu
Falkyrn
RootsChat Marquessate
********
Online Online

Posts: 4719
Re: Trojan
« Reply #24 on: Wednesday 14 May 08 14:44 BST (UK) »
Quote from: kerryb on Wednesday 14 May 08 13:50 BST (UK)
Grin Grin Grin

I'm so glad I am not alone and its not just me!

Falkryn

I did try excluding my G drive (DVD rom) from the resident shield yesterday but that made no difference at all so I will try your idea and hopefully that will solve the situation.

Kerry

The idea behind PUP Exceptions is to identify individual programs to AVG which it thinks are behaving in a similar manner to Trojans or Trojan Agent programs but which you know are ok (or at least have no reason to distrust them) Unfortunately many copy protection systems fall into this category but creating a PUP exception should create a unique identity for AVG to accept that program and allow it to run.
Logged
~Robert J Paton~
Searching for:
Ireland :- PATTON: WIGGINS , FLUKE, POGUE (POLLOCK).
Scotland :- GOURLAY: DEWAR : MACLELLAN : STEWART, FERGUSON : HENDRIE : BARR & others
Cuimhnich air na daoine o'n d'thainig thu
downside
RootsChat Aristocrat
******
Offline Offline

Posts: 2560


Make my day


WWW
Re: Trojan
« Reply #25 on: Wednesday 14 May 08 15:47 BST (UK) »
If the CD does not require Internet access then I suppose it must be OK to disable AVG whilst you are going to just do SMI lookups from the CD.

If you launch Task Manager by pressing Ctrl + Alt + Delete and click on the processes tab.

Scroll down and click on avgcc.exe and then press the End pPocess button.

If terms of starting it up again:

Start >> Programs >>  AVG x >> AVG Control Center.

Another method is to right click the AVG symbol in the System Tray on the bottom right hand side of your screen and select Quit AVG Control Center.
Logged
Sussex: Floate, West
Kent: Tuffee
Cheshire: Gradwell
kerryb
RootsChat Marquessate
********
Offline Offline

Posts: 9645



WWW
Re: Trojan
« Reply #26 on: Wednesday 14 May 08 16:09 BST (UK) »
Hi downside, I get your point but you could guarantee I would get sidetracked and not switch it on again. 

I get distracted very easily  Roll Eyes Roll Eyes

Kerry
Logged
Census information Crown Copyright, from www.nationalarchives.gov.uk

Searching for my family - Baldwin - Sussex, Middlesex, Cork, Pilbeam - Sussex, Harmer - Sussex, Terry - Surrey, Kent, Rhoades - Lincs, Roffey - Surrey, Traies - Devon & Middlesex & many many more to be found on my website .... www.kerrysfamilyhistory.co.uk
kerryb
RootsChat Marquessate
********
Offline Offline

Posts: 9645



WWW
Re: Trojan
« Reply #27 on: Wednesday 14 May 08 16:14 BST (UK) »
Sadly I may have to resort to that though because I've just tried Falkryn's idea and that didn't work either.  Cry

Kerry
Logged
Census information Crown Copyright, from www.nationalarchives.gov.uk

Searching for my family - Baldwin - Sussex, Middlesex, Cork, Pilbeam - Sussex, Harmer - Sussex, Terry - Surrey, Kent, Rhoades - Lincs, Roffey - Surrey, Traies - Devon & Middlesex & many many more to be found on my website .... www.kerrysfamilyhistory.co.uk
kerryb
RootsChat Marquessate
********
Offline Offline

Posts: 9645



WWW
Re: Trojan
« Reply #28 on: Wednesday 14 May 08 16:53 BST (UK) »
Right well I tried Downside's idea, and I got the Sussex Marriage Index CD to work - hurrah!

Only problem is AVG wouldn't restart without a computer restart and then in the middle of it all Microsoft decided to join in the act and start some updates. 

Whoever said our lives are ruled by machines  Roll Eyes Roll Eyes Grin Grin

Kerry
Logged
Census information Crown Copyright, from www.nationalarchives.gov.uk

Searching for my family - Baldwin - Sussex, Middlesex, Cork, Pilbeam - Sussex, Harmer - Sussex, Terry - Surrey, Kent, Rhoades - Lincs, Roffey - Surrey, Traies - Devon & Middlesex & many many more to be found on my website .... www.kerrysfamilyhistory.co.uk
downside
RootsChat Aristocrat
******
Offline Offline

Posts: 2560


Make my day


WWW
Re: Trojan
« Reply #29 on: Wednesday 14 May 08 17:13 BST (UK) »
I'm glad to hear you managed to get it to work - but it is a bit of an inconvenience having to reboot in order to get AVG to restart.

I'll have to check on that one and see what I find out.
Logged
Sussex: Floate, West
Kent: Tuffee
Cheshire: Gradwell
Pages: 1 [2] 3 Print 
« previous next »


[Copyright] [Free RootsChat Webspace] [Your Surname Interests] [Shrink Link] [About Us] [Terms of Use]
All Census Lookups are Crown Copyright, National Archives for academic and non-commercial research purposes only
RootsChat.com cannot be held responsible directly or indirectly for the messages or content posted by others. Inline images in messages are the copyright of the respective linked sites.
RootsChat.com, Europa House, Bury, Lancashire, BL9 5BT
0.166:22