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Author Topic: Wrong Certificate ordered/received?  (Read 225 times)
Jan_down_south
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my great granny Hannah Siddall circa 1938 aged 78
Wrong Certificate ordered/received?
« on: Thursday 29 May 08 07:42 BST (UK) »
Good morning all  Smiley

I am wondering what others make of this:

I ordered a Birth certificate quoting what I believe to be the correct reference.  I was sent a certificate with a very similar but difference reference.  I've contacted the GRO office and reproduce my query and their reply below. 

My query

Dear Sirs

In May 2007 I applied online for a birth certificate for Hannah Jagger, daughter of Henry, under application number COL140014/2007 / 3 of 4, PSP Ref 240070029.

A certificate was received but didn't match my ancestors details with regard to parents and I dismissed it as having ordered the wrong one.  However, I have just realised that I ordered a certificate with the GRO Reference as follows:

1859   Dec    Halifax   9a    376

but received

1859   Dec    Halifax    9a   346

Having viewed the original register page online, the page number could not be anything other than 376 as the number 7 is quite distinctive, with a long downstroke, and whilst the 3 is not so clear the other choice of a 5 can be ruled out as the top of other 5's on the page are also distinctive.  I don't therefore think it's a transcription error.

Would you please check your records and advise.

Thank you.

This is the reply I've received

Dear jan

Thank you for your e-mail.

There is no entry for Hannah Jagger at entry 376. The only entry for Hannah
Jagger with that volume is at page number 346.

Regards

Certificate Services Contact Centre

Please feel free to check out the page (I used Free BMD to look at the original page) and let me know what you think?

Thank you very much
Jan  Grin
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Halifax -  Pratt, Lord, Blagbrough (Blakebrough), Naylor, Atkinson, Southwood, Cockroft, Hoyle, Dry, Denton & Barker
Bradford - Denton
Southowram - Pratt
Hartshead/Clifton - Pratt
Sowerby - Siddall
Pershore Worcs - Clarke
andycand
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Census information Crown Copyright, from www.nationalarchives.gov.uk
Re: Wrong Certificate ordered/received?
« Reply #1 on: Thursday 29 May 08 08:09 BST (UK) »
Hi

Looking at another image that is far clearer it is definately page 376 but I think the one they sent you was the one you applied for even though they say its page 346 provided it was definately Halifax and December 1859 as for that quarter page 346 is in fact Huddersfield not Halifax.

Andy
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aghadowey
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Census information Crown Copyright, from www.nationalarchives.gov.uk
Re: Wrong Certificate ordered/received?
« Reply #2 on: Thursday 29 May 08 08:58 BST (UK) »
Not sure if this hapened in your case but awhile ago here on Rootschat some of us were looking for information to answer a query regarding Ellis Island passenger lists. Someone posted details from Ancestry, I checked the Ellis Island website and we came up with different ages for the person. We both went back to the scanned copies on the two sites and verified what we'd posted. Even though we were looking at scanned copies of the same orginial document the ages clearly came out differently.
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trish251
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Re: Wrong Certificate ordered/received?
« Reply #3 on: Thursday 29 May 08 09:23 BST (UK) »
Quote from: andycand on Thursday 29 May 08 08:09 BST (UK)
Hi

Looking at another image that is far clearer it is definately page 376 but I think the one they sent you was the one you applied for even though they say its page 346 provided it was definately Halifax and December 1859 as for that quarter page 346 is in fact Huddersfield not Halifax.

Andy

I am perhaps looking at the same image and it is definitely 376. There is another Hannah Jagger listed with the details being Hunslet 9b 220.

I would create a small picture of the image from FreeBDm and send it to them or send them a link to the Freebdm or ancestry page! If nothing else, they should admit to an error in the index or an error on your certificate.

Trish
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