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Author Topic: Freeview Box not receiving signals  (Read 355 times)
Su
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Every time an Angel smiles a flower grows


Freeview Box not receiving signals
« on: Saturday 28 June 08 19:37 BST (UK) »

Can anyone help please.  We have a Goodman's freeview box with recordable hard drive, which up until a week ago was working perfectly well.  Then one night we tried to get programmes up and it kept saying no signal.
It is still holding recorded programmes on the library.

We have another freeview box in the dining room which is connected to the same arial as the Goodman's one, and that is working okay.

Does anybody know what the problem might be ?

Su
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Barnett Altrincham/Manchester
Bates Hindley Lancs
Bowyer Altrincham Cheshire
Cunliffe Hindley
Hollingworth Hale Barnes/Mobberley Ches
Jones Salford/Altrincham
Ramsdale Hindley Lancs
Timperley Warburton/Dunham Massey
Yarwood Great Budworth,Lymm,Dumham Massey

All Census look up transcriptions are Crown Copyright
bigmagicdog
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Re: Freeview Box not receiving signals
« Reply #1 on: Saturday 28 June 08 20:19 BST (UK) »

First thing that comes to mind is that it is frozen. Have you unplugged it and let it stand for a few minutes to drain memories. Then plug it back in let it reset and see if it works.
Secondly is the cable still plugged in or broken anywhere.
Bring the other box to the set and change them over to see if the box under query is actually defective.
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ANDREWS from Pitney, Martock, and surrounding area of Somerset.
ANDREWS from Hartlepool, Co Durham and surrounding districts.
Family Tree is on web site: http://web.ukonline.co.uk/dave.andrews/contents.html
Su
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Re: Freeview Box not receiving signals
« Reply #2 on: Saturday 28 June 08 21:04 BST (UK) »

Thanks for your reply.

We have unplugged it and plugged it back in a few times, and we have tried it on the other TV but it still doesn't work.

I'm not sure about the cables though, I'll ask hubby if he has tried changing them round.

Kind regards
Su
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Barnett Altrincham/Manchester
Bates Hindley Lancs
Bowyer Altrincham Cheshire
Cunliffe Hindley
Hollingworth Hale Barnes/Mobberley Ches
Jones Salford/Altrincham
Ramsdale Hindley Lancs
Timperley Warburton/Dunham Massey
Yarwood Great Budworth,Lymm,Dumham Massey

All Census look up transcriptions are Crown Copyright
jake01
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Re: Freeview Box not receiving signals
« Reply #3 on: Saturday 28 June 08 22:05 BST (UK) »

It does sound like faulty aerial input cable or bad input connector. I had similar problem last week with my LG TV with freeview. It kept coming up with "No Signal" and "Weak signal" I  replaced aerial cable and connectors from wall socket to the TV. Everything worked fine afterwards.
Jake.
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Orrell,Higginson,Young,Leigh... Lancashire.
Su
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Every time an Angel smiles a flower grows


Re: Freeview Box not receiving signals
« Reply #4 on: Sunday 29 June 08 12:50 BST (UK) »

Thanks for that Jake.
Hubby has tried it on his new digital aerial cable and it still wont have it.  His own freeview box works perfectly well, so we have decided it must be the actual box.

We are going to buy a new one.  We are a bit miffed as this one is only twelve months old.  I hope they get all these reception things sorted out before we switch over, or there are going to be a lot of disgruntled viewers out there  Undecided

Kind regards
Su
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Barnett Altrincham/Manchester
Bates Hindley Lancs
Bowyer Altrincham Cheshire
Cunliffe Hindley
Hollingworth Hale Barnes/Mobberley Ches
Jones Salford/Altrincham
Ramsdale Hindley Lancs
Timperley Warburton/Dunham Massey
Yarwood Great Budworth,Lymm,Dumham Massey

All Census look up transcriptions are Crown Copyright
bigmagicdog
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Re: Freeview Box not receiving signals
« Reply #5 on: Monday 30 June 08 14:50 BST (UK) »

Before buying a new one, you say the faulty box is twelve month old. Check if it is in fact still in warranty. Also if bought from a chain store go back and create if it is just out of warranty. See manager not assistant, ask for head office address and contact name. Be a nuisance, it usually works.
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ANDREWS from Pitney, Martock, and surrounding area of Somerset.
ANDREWS from Hartlepool, Co Durham and surrounding districts.
Family Tree is on web site: http://web.ukonline.co.uk/dave.andrews/contents.html
Su
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Every time an Angel smiles a flower grows


Re: Freeview Box not receiving signals
« Reply #6 on: Monday 30 June 08 19:58 BST (UK) »

 Grin Grin Grin I will pass that on to hubby, I usually hide behind him while he complains  Wink
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Barnett Altrincham/Manchester
Bates Hindley Lancs
Bowyer Altrincham Cheshire
Cunliffe Hindley
Hollingworth Hale Barnes/Mobberley Ches
Jones Salford/Altrincham
Ramsdale Hindley Lancs
Timperley Warburton/Dunham Massey
Yarwood Great Budworth,Lymm,Dumham Massey

All Census look up transcriptions are Crown Copyright
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