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| | |-+  COMPLETED REQUEST (was your question answered?) and other info
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Author Topic: COMPLETED REQUEST (was your question answered?) and other info  (Read 1640 times)
grub
Moderator
RootsChat Aristocrat
*******
Posts: 1128


Xander


COMPLETED REQUEST (was your question answered?) and other info
« on: Monday 15 September 08 22:40 UTC (UK) »

Hi Everyone

We know that the researchers on Rootschat do a wonderful job, but it would be a great help to us all if you could mark your request as "COMPLETED", either on the topic line or at the end of your original post, when you feel you have received all the help available.  This will save unnecessary time and effort by all.

In order to make changes to a query...there is a modify button on each one that you have posted...
For adding the word COMPLETED to your posting, click on modify, go back into the original subject line and add COMPLETE, or similar ...then submit!


Having trouble finding your original posts?

They may have been moved to the child boards...see top of page under "Emigrants to New Zealand" board.

New Zealand Resources: Don't put a request there, these are for resources only

New Zealand Lookup Request: If you need a lookup, specifics and information you already have are a great help!

New Zealand Lookup Requests Completed: If more or less completed....it will be moved from the general board...but don't worry! Replies and requests can still be made on that same thread!

still can't find your post..
go to your profile to: Show the last posts of this RootsChatter.

or....just use the search at top of page, put specific keywords in the left... put your username in also to the right if you know it is your post &  that will get you there as well...
( not using your username  may also find someone else searching the same surname)

Just make sure that your notification is activated for all your entries, and you won't miss a thing! This sometimes can get turned off so check it on your important postings....

Have fun and enjoy yourself!!
Grub
« Last Edit: Wednesday 17 September 08 00:02 UTC (UK) by grub » Logged

Bayley, Dorset, Lancashire, Yorkshire, Cheshire and others.
Antrobus, Somerset/Glouster
Skelton, Heslington, Yorkshire
James, Norfolk, and London
Delasalle, London area
Gravett/Grevet, Surrey
Also searching the above in Australia

“Census Information is Crown Copyright, from www.nationalarchives.gov.uk
JAP
RootsChat Leaver
RootsChat Marquessate
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Posts: 5079



Re: COMPLETED REQUEST (was your question answered?) and other info
« Reply #1 on: Tuesday 11 November 08 08:06 UTC (UK) »

Hi grub,

I hope you don't mind if I comment that I'm puzzled by the above. Huh   I wonder why it's being done and especially how it could be expected to "save unnecessary time and effort by all".

Please understand that there is no criticism intended or implied. (As one of the global mods, you may understand why I feel obliged to say that.  I shouldn't have to - but there we are.)

It's a serious question and perhaps others are puzzled too.

Back in Dec 2005 I posted a request on a lookup thread (Intention to Marry in Christchurch).  There were several requests on that thread.  Mine was answered (beautifully - thanks Riley) in mid Jan 2006.  And the last post on the thread - until now - was in late Jan 2006.

Yesterday (GMT) I received a notification of a new reply on the Intention to Marry thread (yes, I used to have notifications turned on though I don't now) and, when I logged in to RC, it was listed in my 'new replies'.

When I looked at it, it was from kiwibren and read:
"In the interests of good housekeeping, I’ve moved this post to completed.

Assistance has been provided ……."


And I see now that there are a couple of hundred recent messages to that effect involving many threads.

I'm puzzled by the references to saving 'unnecessary time and effort by all' and to 'good housekeeping'.

It seems to me that marking threads as COMPLETED and posting an explanation doesn't do this (obviously I must have missed something).

Rather, it seems to me that it does three things:
a) it takes up a huge amount of Moderator time and effort

b) it misleadingly BUMPS the threads up into Nov 2008 from where they had happily been hibernating and troubling no-one since earlier in 2008, since 2007, 2006, 2005 and perhaps even 2004

c) it takes up time and effort of RootsChatters who get notifications of 'new replies' and have to check them out in order to stop them continually turning up in 'new replies'.

As I say, I guess I must have missed something so I'd appreciate an explanation.

Very best regards,

JAP
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Koromo
RootsChat Aristocrat
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Posts: 1804



Re: COMPLETED REQUEST (was your question answered?) and other info
« Reply #2 on: Tuesday 11 November 08 09:29 UTC (UK) »



It is only is the last month or so that the NZ board was given its own Resources and Completed forums. Until that time, all the topics were jumbled together on the main NZ forum. If using the RootsChat search function on the board didn't find a post you knew was there, it was very time-consuming to work your way through the 20-odd pages to find it.

KiwiBren was made a moderator for the NZ board just 10 days ago. In that time she has spent (who knows how many) hours doing all the 'housekeeping' that has never been able to be tackled before, and sorted the topics into the new Resources/Completed forums, cutting the main forum down by over half the number of pages.

Good on 'er, I say.

Koromo
Logged

Census information is Crown copyright from www.nationalarchives.gov.uk
________________________________________________________________

Lewis: Abergavenny | London | NZ | Chilliwack, BC
Stallworthy: Bucks | Samoa | NZ | Canada
Brothers: Nottingham | Salford | NZ
Gronous: Kington | London
Darling: Dunbar | Tahiti
Keat: Cornwall | NZ
Bowles: Deal | NZ
Coaney: Bucks
Jones: Brecon
grub
Moderator
RootsChat Aristocrat
*******
Posts: 1128


Xander


Re: COMPLETED REQUEST (was your question answered?) and other info
« Reply #3 on: Tuesday 11 November 08 16:52 UTC (UK) »

JAP
Koromo has given the perfect response. Thanks!

IF a request has been answered/completed hopefully to the posters satisfaction, it makes perfectly good sense to move it off the main board so duplicate research is not undertaken.  I know that is just one of the things that irritate you.

By asking the poster to mark it completed, it makes the job much easier.

Because we did not have a "completed" board until recently, posts have built up and KiwiBren is doing a fabulous job of moving posts.

May I ask why you are so concerned about the amount of work any moderator, especially KiwiBren,  may have to do?  It hasn't bothered you before with all of your kind suggestions for improvement.

Notifications are easily turned off once the post about movement of a message has been received.  It's not as if one person is receiving 200 messages.  Common sense really.

I'm puzzled by the references to saving 'unnecessary time and effort by all' and to 'good housekeeping'.

It seems to me that marking threads as COMPLETED and posting an explanation doesn't do this (obviously I must have missed something).


The above may not be your method of housekeeping, but it is that of the moderator(s) of this particular board. 

Keep up the good work, Bren!!!

End of discussion (as it has been answered and it was not necessary in the first place)
Topic now locked.

Grub




Logged

Bayley, Dorset, Lancashire, Yorkshire, Cheshire and others.
Antrobus, Somerset/Glouster
Skelton, Heslington, Yorkshire
James, Norfolk, and London
Delasalle, London area
Gravett/Grevet, Surrey
Also searching the above in Australia

“Census Information is Crown Copyright, from www.nationalarchives.gov.uk
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