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Author Topic: FTM  (Read 291 times)
ken2410
RootsChat Extra
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Posts: 4


Census information Crown Copyright, from www.nationalarchives.gov.uk
FTM
« on: Saturday 20 June 09 15:59 UTC (UK) »
Hi everyone,
2 problems really, (sorry)
been using FTM2006 on new laptop (vista) for 6 weeks, no problem till today.
Every time I start the programme, I get critical elements are missing, uninstall the programme & reinstall, data files have not been affected.
If I do this it works perfectly, backs up, everything, but when I restart next time it does the same thing.
My computer is clean (no virus) & I didn't make any changes before this happened.
Installed FTM2009 & imported my tree great, but it didn't import my media, which is about 1,000 images etc.
Surely I don't have to start from scratch, pleeeeze no.
Hoping someone out there can help,
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les_looking
RootsChat Senior
****
Posts: 306


Census information Crown Copyright, from www.nationalarchives.gov.uk
Re: FTM
« Reply #1 on: Saturday 20 June 09 17:55 UTC (UK) »
Quote from: ken2410 on Saturday 20 June 09 15:59 UTC (UK)
Hi everyone,
2 problems really, (sorry)
been using FTM2006 on new laptop (vista) for 6 weeks, no problem till today.
Every time I start the programme, I get critical elements are missing, uninstall the programme & reinstall, data files have not been affected.
If I do this it works perfectly, backs up, everything, but when I restart next time it does the same thing.
My computer is clean (no virus) & I didn't make any changes before this happened.
Installed FTM2009 & imported my tree great, but it didn't import my media, which is about 1,000 images etc.
Surely I don't have to start from scratch, pleeeeze no.
Hoping someone out there can help,

have you d/l the update for 2006? because you are using vista it needs an update,
also images etc won't transfer from one version to another,
it will only transfer the tree data
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les_looking
RootsChat Senior
****
Posts: 306


Census information Crown Copyright, from www.nationalarchives.gov.uk
Re: FTM
« Reply #2 on: Saturday 20 June 09 17:57 UTC (UK) »
here you go

http://past.familytreemaker.com/vistaupdate/
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ken2410
RootsChat Extra
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Posts: 4


Census information Crown Copyright, from www.nationalarchives.gov.uk
Re: FTM
« Reply #3 on: Saturday 20 June 09 18:09 UTC (UK) »
Tried the update, and it made no difference. Thanks
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downside
RootsChat Marquessate
********
Posts: 3210


Make my day


WWW
Re: FTM
« Reply #4 on: Saturday 20 June 09 22:02 UTC (UK) »
What file did you import?

You should have imported the .ftw (native FTM format) file and not a .ged (GEDCOM) file in order to preserve the links to your images.
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ken2410
RootsChat Extra
**
Posts: 4


Census information Crown Copyright, from www.nationalarchives.gov.uk
Re: FTM
« Reply #5 on: Saturday 20 June 09 23:05 UTC (UK) »
Ive tried both options, same results.
Its looking like weeks of copy & paste unless someone knows better
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ken2410
RootsChat Extra
**
Posts: 4


Census information Crown Copyright, from www.nationalarchives.gov.uk
Re: FTM
« Reply #6 on: Saturday 20 June 09 23:44 UTC (UK) »
Downside
I uninstalled both versions then reinstalled & media files have copied over to FTM2009.
thanks a lot for that, it saved me weeks.
Problem solved
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