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Author Topic: Elizabeth Serena Clifford - Durban - ordering from the archives? - COMPLETED  (Read 503 times)
tilly56
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Posts: 463



Elizabeth Serena Clifford - Durban - ordering from the archives? - COMPLETED
« on: Saturday 15 November 08 16:43 UTC (UK) »

I have decided to order the estate file of my Gt Grandmother, Elizabeth Serena Clifford - but I have had a look at the eGSSA site (having first read through the thread about this "Obtaining copies of documents from the National Archives") and can't work out what to do!! Huh

Last year, Moira (EmPea) found a lot of information for me and gave me some references - but I cannot work out where to put them in the yellow box things on the site!! Embarrassed  (This is the thread : Re: Elizabeth Serena Clifford - Durban - and these are the references : In the Pietermatitzburg Archive (near Durban) you will find her estate file :

MSCE  22491/1935  CLIFFORD, ELIZABETH SERINA. (BORN BRIMFIELD) (WIDOW).  1935 1938


Are these the references I need, or - if not - how do I find them?  I'm sure I'm being a bit dim...... Roll Eyes and when someone tells me how to do it, it'll all seem obvious..................

I want to get as much information as I can (especially as I have just discovered that she remarried to a certain Mr Doland, who apparently died, and seems to have reverted to her name from her first marriage - Clifford). 

Please could someone guide me and tell me what I should ask for and what I put in which box!?

I shall have another look at the eGSSA order page just in case something clicks...........but I don't think it will!

Many thanks for any help

Tilly



« Last Edit: Wednesday 26 November 08 10:47 UTC (UK) by tilly56 » Logged

Lancaster - L. Buzzard     Johnson - Northampts
Lancaster, Perryer - Fulham
Clifford - London, Sussex, S Africa, Berks, Wilts  
Divall - Ssx   Randall - Ssx, Surrey    
Brimfield    Seton 
Rix - Norfolk           Burke - Co Clare
Duliscouet,   Le Stanguennec,   Le Clanche - Brittany


Census information Crown Copyright from www.nationalarchives.gov.uk
EmPea
RootsChat Senior
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Posts: 390



Re: Elizabeth Serena Clifford - Durban - ordering from the archives?
« Reply #1 on: Sunday 16 November 08 10:31 UTC (UK) »

Hi Tilly


QTY - Leave blank - it will auto complete with 1 and you don't know how many copies there may be anyway

DEOPT - Insert the Archive shortcode - ie NAB for Pietermaritzburg or TAB for Pretoria Archive, etc.

VOLUME NO - Insert the Source, Volume No and Reference - ie MSCE 0 22491/1935 or MHG 848/73 (sometimes there is no Volume No)

DOCUMENT DESCRIPTION - Insert the information from the Description ie CLIFFORD, ELIZABETH SERINA. (BORN BRIMFIELD) (WIDOW).

NOTE - Add anything here that will indicate to the photographer what you would like them to photograph - ie "Death Notice only - no other documents" or "Death Notice and Liquidation & Distribution Accounts" or "Death Notice and Will only". 

The photographer will not read the file for you for information so do not ask for anything specific.

If they are not sure of what you want or you have filled in something incorrectly they will e-mail you for clarification.

Regards
Moira
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South Africa - Wessels/Vorster
South Africa - Behr/Toerien
South Africa - Pnematicatos/Chimato
Cornwall, England & South Africa - Hicks/Breach
Yorkshire & Durham, England & South Africa - Kenney/Hucks
tilly56
RootsChat Senior
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Posts: 463



Re: Elizabeth Serena Clifford - Durban - ordering from the archives?
« Reply #2 on: Sunday 16 November 08 10:51 UTC (UK) »

Hello Moira

Thank you very much for your reply - all is clear now!! I will get straight on and order the information.

Tilly
 Smiley
Logged

Lancaster - L. Buzzard     Johnson - Northampts
Lancaster, Perryer - Fulham
Clifford - London, Sussex, S Africa, Berks, Wilts  
Divall - Ssx   Randall - Ssx, Surrey    
Brimfield    Seton 
Rix - Norfolk           Burke - Co Clare
Duliscouet,   Le Stanguennec,   Le Clanche - Brittany


Census information Crown Copyright from www.nationalarchives.gov.uk
EmPea
RootsChat Senior
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Posts: 390



Re: Elizabeth Serena Clifford - Durban - ordering from the archives?
« Reply #3 on: Sunday 16 November 08 11:22 UTC (UK) »

My pleasure Tilly
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South Africa - Wessels/Vorster
South Africa - Behr/Toerien
South Africa - Pnematicatos/Chimato
Cornwall, England & South Africa - Hicks/Breach
Yorkshire & Durham, England & South Africa - Kenney/Hucks
tilly56
RootsChat Senior
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Posts: 463



Re: Elizabeth Serena Clifford - Durban - ordering from the archives? -
« Reply #4 on: Wednesday 27 May 09 12:17 UTC (UK) »

I'm back again on this thread as I am having trouble getting my records.......

I ordered them last November and still haven't heard anything - I have exchanged a couple of e-mails with a Mr Daan Hamman, who always replies straight away and sends my message onto to the person who coordinates the photo service and asks them to get in touch with me, to tell me the status of the order; but I never hear anything.

Can someone advise me (are you there Moira? Smiley!!)

Do you think I should order again as maybe I am stuck in the system somewhere (ouch!!) - I realise it can take some time for the copies to be made, but it is six months now - or this is normal? I don't want them to think I am "pushy"...................  I have tried to find a telephone number, but no luck.

Help please!!


Many thanks

Tilly
Logged

Lancaster - L. Buzzard     Johnson - Northampts
Lancaster, Perryer - Fulham
Clifford - London, Sussex, S Africa, Berks, Wilts  
Divall - Ssx   Randall - Ssx, Surrey    
Brimfield    Seton 
Rix - Norfolk           Burke - Co Clare
Duliscouet,   Le Stanguennec,   Le Clanche - Brittany


Census information Crown Copyright from www.nationalarchives.gov.uk
EmPea
RootsChat Senior
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Posts: 390



Re: Elizabeth Serena Clifford - Durban - ordering from the archives? - COMPLETED
« Reply #5 on: Wednesday 27 May 09 14:51 UTC (UK) »

That's shocking Tilly!   Shocked Shocked Shocked Shocked

There is no point in ordering again as you will be dealing with the same people.

Their volunteer for the PMB Archive is terribly slow but I have never waited that long.  The longest I have waited is three months.  After about 2 months I emailed them just about every day until I got my order.  You have to be persistent with them.  It is not their full time job so they can be lax.

These are the details I have for them:

David van der Merwe
Tel : +27 (0)23 614 2761
Fax : +27 (0) 86 696 4579
Mobile +27 (0) 82 490 9160 
e-mail: vdmerwe.david [at] gmail.com

Staal Burger 
Mobile: +27 (0) 71 672 0320
Fax: +27 (0) 86 600 4942   
Tel: +27 (0) 31 765 1041
E-mail: staal [at] telkomsa.net

Richard Ball
Norfolk, England
e-mail : richard [at] eggsa.org

and then there is also Daan Hamman whose details you already have.

E-mail or call all of them.  That is really shocking service and I hope that they get your files to you soon.

Regards
Moira

Moderator Comment: e-mail edited, to avoid spamming and other abuses.
Please replace [at] with @



 
 
« Last Edit: Wednesday 27 May 09 17:30 UTC (UK) by aghadowey » Logged

South Africa - Wessels/Vorster
South Africa - Behr/Toerien
South Africa - Pnematicatos/Chimato
Cornwall, England & South Africa - Hicks/Breach
Yorkshire & Durham, England & South Africa - Kenney/Hucks
tilly56
RootsChat Senior
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Posts: 463



Re: Elizabeth Serena Clifford - Durban - ordering from the archives? - COMPLETED
« Reply #6 on: Wednesday 27 May 09 15:07 UTC (UK) »

Hello Moira

Many thanks for your reply! 

I shall start with Richard Ball as he is the one Daan Hamman sent my e-mails to ....... and then I shall work my way through the list, until I get my records!

I am having a "South Africa" day - trying to find bits and pieces of information. I was just going to start another thread about one of Elizabeth's children when your answer came through - so I shall do that now

Thank you again for ALL your help!

Regards
Tilly
Logged

Lancaster - L. Buzzard     Johnson - Northampts
Lancaster, Perryer - Fulham
Clifford - London, Sussex, S Africa, Berks, Wilts  
Divall - Ssx   Randall - Ssx, Surrey    
Brimfield    Seton 
Rix - Norfolk           Burke - Co Clare
Duliscouet,   Le Stanguennec,   Le Clanche - Brittany


Census information Crown Copyright from www.nationalarchives.gov.uk
rutti tutti
Moderator
RootsChat Veteran
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Posts: 823



Re: Elizabeth Serena Clifford - Durban - ordering from the archives? - COMPLETED
« Reply #7 on: Wednesday 27 May 09 16:15 UTC (UK) »

Hi there,
I live in Durban and have twice ordered documents for the PMB archives and have not received them - one lot about 11 months ago and the other at least 18 months back. Good luck - wish I was not so busy and could just pop up for the morning. If you dont get any joy I may be able to do that during our July school holidays.
Ruth
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All Census Look Ups Are Crown Copyright from www.nationalarchives.gov.uk
tilly56
RootsChat Senior
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Posts: 463



Re: Elizabeth Serena Clifford - Durban - ordering from the archives? - COMPLETED
« Reply #8 on: Wednesday 27 May 09 19:00 UTC (UK) »

Hi Ruth

Thank you VERY much for your offer - hopefully we'll both receive our docs before July, but if not, and you do go to the archives, give them a nudge on my behalf!!

I shall shower them with e-mails between now and then - you never know!

thanks again

Tilly
Logged

Lancaster - L. Buzzard     Johnson - Northampts
Lancaster, Perryer - Fulham
Clifford - London, Sussex, S Africa, Berks, Wilts  
Divall - Ssx   Randall - Ssx, Surrey    
Brimfield    Seton 
Rix - Norfolk           Burke - Co Clare
Duliscouet,   Le Stanguennec,   Le Clanche - Brittany


Census information Crown Copyright from www.nationalarchives.gov.uk
tilly56
RootsChat Senior
****
Posts: 463



Re: Elizabeth Serena Clifford - Durban - ordering from the archives? - COMPLETED
« Reply #9 on: Saturday 06 June 09 15:36 UTC (UK) »

Hello Ruth and Moira

Just to let you know that there is a happy ending!  I have received the documents!! Also, because of the delay, I wasn't charged, which was very nice Grin

I don't know how much the information given by next of kin was checked, but Elizabeth's son, Arthur (my great uncle) was certainly "economical with the truth" (something he obviously inherited from his mother).  He says she had been a widow for 34 years - completely forgetting that she had remarried in 1910 and had actually emigrated to South Africa with her new husband.... and, most importantly, that she was then Elizabeth Doland and not Elizabeth Clifford - unless they divorced, but I can't find any record of that. A letter I have from Elizabeth to my grandfather, mentions Will and they seem to have been on friendly terms....... but Elizabeth's children apparently did not approve and hated William - hence the story in the family that she emigrated with her boyfriend and no mention of the fact that she had remarried.

Anyway, many thanks again for your help.
Tilly
Logged

Lancaster - L. Buzzard     Johnson - Northampts
Lancaster, Perryer - Fulham
Clifford - London, Sussex, S Africa, Berks, Wilts  
Divall - Ssx   Randall - Ssx, Surrey    
Brimfield    Seton 
Rix - Norfolk           Burke - Co Clare
Duliscouet,   Le Stanguennec,   Le Clanche - Brittany


Census information Crown Copyright from www.nationalarchives.gov.uk
Miss Trees
RootsChat Extra
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Posts: 49



WWW
Re: Elizabeth Serena Clifford - Durban - ordering from the archives? - COMPLETED
« Reply #10 on: Friday 19 June 09 01:19 UTC (UK) »

Hello Tilly

Like you I used this service to order some documents (back in December) and there must have been some 'glitch' but it has been worked out and I am very happy to have received my documents at last! (and they were worth it).
I have used them before and waited 2 months max so I know this longer wait was not normal.
Anyway I certainly can't complain because on the other hand several months ago I also paid a private researcher in advance to retrieve some documents in Cape Town and she appears to have made off with the cash Sad I'm quite a patient person but no documents, no status update and no response to my email Sad
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