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Topic: No LDS Films in Australia!! (Read 1174 times)
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Lady Di
RootsChat Aristocrat
Posts: 2936
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If you are thinking of ordering a LDS film in Australia....
DON"T BOTHER!!!
Since the LDS made an "excutive" decision to close down the LDS Film centre in Sydney and send all films to USA, the service and availability of films is almost non-existant.
I ordered a film last August. It's not on backorder & according to LDS no-one else has the actualy film out - and I'm still waiting........
Whoever made this very wise decision has made it almost impossible to order any films. They say that if/when we receive an ordered film we can now have it for 3 months, but what about the next person wanting the film - they have to wait in line. Therefore it can take over 6 months to receive a film if a couple of people have ordered the same film (and in some cases they say they don't have multiple copies  )
ALL films now come from Salt Lake City to Oz - but NZ were "allowed" to keep their films and Australia is unable/not "allowed" to order from NZ. 
What a bl.....y mess!! 
OK - rant over (sorry folks)
Di
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MOULE :Whaddon in Cambs SMITH :SSX/Brighton and Birmingham TATTERSALL : NSW aft 1862 VANDERGUCHT : All UK & NSW GINGER : London AGGS : Norfolk & London GOODWIN : Kent Census information is Crown Copyright, from www.nationalarchives.gov.uk |
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trish251
RootsChat Leaver
RootsChat Marquessate
Posts: 9162
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Hi Di
How very sad - but perhaps not completely unexpected, given the availablility of information on the internet. I wonder if it related to the reduction in use over the past few years? or their new project for providing images online?
Trish
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Ruskie
RootsChat Marquessate
Posts: 4701
Census information Crown Copyright, from www.nationalarchives.gov.uk
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In August I ordered 2 films and one fiche. The films arrived a few weeks ago, but I'm still waiting for the fiche. Doesn't seem right to wait all this time for something which only cost me $2. I was told that when fiche are ordered, a new one is made and the FHC keeps itafter use, so there must be a holdup in the production.  . I haven't contacted them to find out what's going on ... yet ....
Do you think they might be planning to close the Family History Centres too?
I think you're probably right Trish - there's a big push to put everything online ....
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Guy Etchells
RootsChat Aristocrat
Posts: 1103
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I think you will find it is connected to the transcription effort but not in the way suggested.
The push to get the films digitised & transcribed may have produced the situation that occurred here in the UK in the 1950/60s when the paper records were temporarily unavailable due to their being filmed.
When there are large numbers of films & fiche being copied to allow transcriptions & indexing to take place this unfortunately produces a backlog in orders.
It could be worth checking that the order has not been misplaced.
Cheers
Guy
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trish251
RootsChat Leaver
RootsChat Marquessate
Posts: 9162
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In August I ordered 2 films and one fiche. The films arrived a few weeks ago, but I'm still waiting for the fiche. Doesn't seem right to wait all this time for something which only cost me $2. I was told that when fiche are ordered, a new one is made and the FHC keeps itafter use, so there must be a holdup in the production. . I haven't contacted them to find out what's going on ... yet .... Do you think they might be planning to close the Family History Centres too? I think you're probably right Trish - there's a big push to put everything online ....
Hi Ruskie
I ordered a fiche years ago and was told the same story - it never arrived As it was a census fiche - things have changed, so I never chased it up. Despite Guy's comment, the loss of the Sydney film centre sounds very sad.
Red
There are LDS family history centres throughout the world. If you find an extracted record of interest on the IGI, you can find your closest LDS centre and order this film. You can then go to the centre and view the film containing the baptism/marriage information. As it is a film of the parish records, it will often contain many more than one record for your family. For those of us many miles away from the original parishes, it is sometimes the only method to see (a copy of) the original parish records.
Trish
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rosie99
RootsChat Aristocrat
Posts: 1924
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In August I ordered 2 films and one fiche. The films arrived a few weeks ago, but I'm still waiting for the fiche. Doesn't seem right to wait all this time for something which only cost me $2. I was told that when fiche are ordered, a new one is made and the FHC keeps itafter use, so there must be a holdup in the production. . I haven't contacted them to find out what's going on ... yet .... Do you think they might be planning to close the Family History Centres too? I think you're probably right Trish - there's a big push to put everything online .... Hi Ruskie I ordered a fiche years ago and was told the same story - it never arrived As it was a census fiche - things have changed, so I never chased it up. Despite Guy's comment, the loss of the Sydney film centre sounds very sad. Red There are LDS family history centres throughout the world. If you find an extracted record of interest on the IGI, you can find your closest LDS centre and order this film. You can then go to the centre and view the film containing the baptism/marriage information. As it is a film of the parish records, it will often contain many more than one record for your family. For those of us many miles away from the original parishes, it is sometimes the only method to see (a copy of) the original parish records. Trish
Red
You can also look up online to see which films are available to order from the LDS family history centres here
http://www.familysearch.org/Eng/Library/FHLC/frameset_fhlc.asp
Rosie
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KiwiRose
RootsChat Member
Posts: 136
Census information Crown Copyright, from www.natio
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Hello Lady Di,
No LDS films in NZ either. New Zealand is having the same problem as Australia with all LDS film having to be ordered from the USA instead of Sydney. Along with a number of others at my nearsest FHC in NZ I am still waiting for films ordered in September. It used to take only two or three weeks for an ordered film to arrive.
Regards
KiwiRose.
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Ireland:
County Antrim: Carrickfergus District: Irwin, McAllister, McNeil, Moore.
County Clare: Barrett.
USA:
Washington State: Moore, Hoyt, Sinclair, Johnson.
California: De Curtoni.
New Zealand: De Cartoni, Lofquist, Harding.
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Nick29
RootsChat Aristocrat
Posts: 2875
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Whilst I comisserate with the posters from Oz, it seems to me that they are now experiencing the same level of service that people in the provinces in the UK have been experiencing for some time. In August I ordered a microfilm which according to the LDS catalogue was held in their central London centre, but I had to wait nearly 3 months for a film to arrive from the US. It seems to me that the films in the major centres stay in the major centres.
About 2 months ago I emailed the LDS about the availability of the BVRI index in the UK, and I'm still waiting for a reply. Seems to me that they run by a bunch of enthusiastic amateurs, but then, they are not really in the business of supplying data to family tree researchers.
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Best Wishes, Nick. Research interests: Field - Luton & Islington Hole - Somerset, Suffolk & Surrey Farnish, Parker, Cattermole, Last, Wasp, Church - Suffolk Lewin/Lowin/Lowen - Hertfordhire Martin - Eltham & Greenwich, Kent (London) Stead - Greenwich, London (Kent) & Maidstone Wood - Hertfordshire Census information Crown Copyright, from www.nationalarchives.gov.uk |
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trish251
RootsChat Leaver
RootsChat Marquessate
Posts: 9162
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I have never had trouble buying CDs from the LDS Nick - you ring up, pay by credit card & within a week they arrive. I haven't ordered any recently, but if the Sydney centre still exists, I assume this still happens.
In UK you can't order from the London Centre. There is a specific number to ring - I will see if I can find same - it has been mentioned on RootsChat in prior posts.
A word of warning - do not buy LDS CDs on Ebay - In Australia they attempt to sell them (& probably succeed) at 5 times the direct price from the LDS
Trish
I believe this is the address - still looking for phone number
The Church of LDS Distribution Centre, 399 Garretts Green Lane, Garretts Green, Birmingham B33 0UH
Found this thread - which seems to indicate my information may be out of date
http://www.rootschat.com/forum/index.php/topic,29667.0.html
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Ruskie
RootsChat Marquessate
Posts: 4701
Census information Crown Copyright, from www.nationalarchives.gov.uk
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Oh dear Trish, I may have along wait for the fiche then. (it's is a PR fiche).
Guys explanation makes sense, but that doens't explain why a fiche that has not arrived as it needs to be 'produced' first rather than loaned out.
I will check on my order.
I am hoping that finding a birth record on this fiche will break down a major brick wall, so I really need it, otherwise I wouldn't be too bothered .... 
I had no trouble purchasing the BIVRI in Australia either Trish. Very quick. I did phone them though, rather than email, and I agree with you that Nick should place his order this way.
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behindthefrogs
RootsChat Marquessate
Posts: 4248
EDLIN
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Seems to me that they run by a bunch of enthusiastic amateurs, but then, they are not really in the business of supplying data to family tree researchers.
That is correct. They do it as part of their service to the church and very few are paid.
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Living in Berkshire. From Northampton & Milton Keynes DETAILS OF THE FOLLOWING NAMES ARE IN SURNAME INTERESTS, LINK AT FOOT OF PAGE Wilson, Higgs, Buswell, PARCELL, Matthews, TAMKIN, Seckington, Pates, Coupland, Webb, Arthur, MAYNARD, Caves, Norman, Winch, Culverhouse, Drakeley. Johnson, Routledge, SHIRT, SAICH, Mills, SAUNDERS, EDLIN, Perry, Vickers, Pakeman, Griffiths, Marston, Turner, Child, Sheen, Gray, Woolhouse Census Info is Crown Copyright from www.nationalarchives.gov.uk |
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