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Topic: Internet Explorer 8 (Read 5281 times)
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Nick29
RootsChat Aristocrat
Posts: 2904
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Have you tried accessing the site in IE Compatability mode ?
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Best Wishes, Nick. Research interests: Field - Luton & Islington Hole - Somerset, Suffolk & Surrey Farnish, Parker, Cattermole, Last, Wasp, Church - Suffolk Lewin/Lowin/Lowen - Hertfordhire Martin - Eltham & Greenwich, Kent (London) Stead - Greenwich, London (Kent) & Maidstone Wood - Hertfordshire Census information Crown Copyright, from www.nationalarchives.gov.uk |
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NigelG
RootsChat Veteran
Posts: 589
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Sorry to sound so dumb but can you explain how I would be able to do that 
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Davies, Edwards, Evans, Griffiths, Hughes, James, Jones, Morgan, Nicholas, Powell, Prytherch, Rees, Williams in Glamorgan, Brecon, PEM, CMN & MGY Biddle, Budd, Clark/e, Davis/Davies, Elliott, Emery, Harper, Harris, Lloyd, Parsons, Phillips, Pitt, Reed/Reid/Read/Rhead, Rogers, Scandrett, Smith, Tylor & Waldron in Staffs, Worcs, Hef, Cheshire, Shrops., Middlesex & Surrey. Cooghan/Coogan/Cogan - Castleblaney, Co Monaghan Census Information is Crown Copyright www.nationalarchives.gov.uk |
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Nick29
RootsChat Aristocrat
Posts: 2904
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Next to the bar where you type in the website address, you'll see a button that looks like a page torn in half. Click on it, and it will turn green. This puts IE8 into compatability mode for the site you're on. There's also a "Compatability View Settings" in the Tools menu where you can manually add, remove or edit sites.
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Best Wishes, Nick. Research interests: Field - Luton & Islington Hole - Somerset, Suffolk & Surrey Farnish, Parker, Cattermole, Last, Wasp, Church - Suffolk Lewin/Lowin/Lowen - Hertfordhire Martin - Eltham & Greenwich, Kent (London) Stead - Greenwich, London (Kent) & Maidstone Wood - Hertfordshire Census information Crown Copyright, from www.nationalarchives.gov.uk |
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Thrifty1
RootsChat Extra
Posts: 3
Census information Crown Copyright, from www.nationalarchives.gov.uk
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I've been following the posts since asking a question on June 6 about the inability to print off census reports from Ancestry.co.uk.
I am using Vista and IE8 and am not technically minded and have no wish to go loading different internet interfaces.
I asked Ancestry about this issue and their response was I am using IE8! I already knew that and told them so!
My concern is that my annual subscription is due soon and if this problem is not resolved then I may have to look at another genealogy site.(Any suggestions as to what is equally good?)
I have tried the compatibility mode and that makes no difference - I still can't print the actual reports although I have no other printing problems with Ancestry.
I think the question is "why isn't Ancestry updating their software so that it is compatible with IE8? Other software manufacturers have done this.
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Nick29
RootsChat Aristocrat
Posts: 2904
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Thrifty1, I know this isn't much consolation to you, but I am using IE8 on Ancestry, and there is only one thing which doesn't work too well, and that is when you try to edit the profile of someone on your tree, and this is more of an annoyance than anything else, because it does work once you get beyond the 4th or 5th character in the place name.
However, I can view and print census pages with no problems at all. Are you using the Enhanced Viewer, or the standard one ?
I've just done a test print with the Enhanced Viewer, and it worked just fine.
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Best Wishes, Nick. Research interests: Field - Luton & Islington Hole - Somerset, Suffolk & Surrey Farnish, Parker, Cattermole, Last, Wasp, Church - Suffolk Lewin/Lowin/Lowen - Hertfordhire Martin - Eltham & Greenwich, Kent (London) Stead - Greenwich, London (Kent) & Maidstone Wood - Hertfordshire Census information Crown Copyright, from www.nationalarchives.gov.uk |
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Thrifty1
RootsChat Extra
Posts: 3
Census information Crown Copyright, from www.nationalarchives.gov.uk
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Hi Nick29. Yes, I tried switching back to the basic viewer and I can print the record, albeit a long procedure to go through and it doesn't print a full page image. If I save a record in 'basic' it is saved as a jpeg file and then I have to go to picture viewer to get it printed and at the same time change the printer settings to accommodate the printing.
In 'enhanced' when I try and print I get a message that says "an error occurred during this operation"
Whether or not we wish to blame Microsoft or not (an easy target), if we took the attitude of "if it ain't broke don't fix it" we would all be driving around in Ford's Model T car. Like it or not we live in a progressive world and it is now a question of keeping up.
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NigelG
RootsChat Veteran
Posts: 589
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Next to the bar where you type in the website address, you'll see a button that looks like a page torn in half. Click on it, and it will turn green. This puts IE8 into compatability mode for the site you're on. There's also a "Compatability View Settings" in the Tools menu where you can manually add, remove or edit sites.
Thanks for trying to help - have done as you suggested but still experience same problem. I have emailed GR directly to see if they have any suggestions - will let you know what they say. 
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Davies, Edwards, Evans, Griffiths, Hughes, James, Jones, Morgan, Nicholas, Powell, Prytherch, Rees, Williams in Glamorgan, Brecon, PEM, CMN & MGY Biddle, Budd, Clark/e, Davis/Davies, Elliott, Emery, Harper, Harris, Lloyd, Parsons, Phillips, Pitt, Reed/Reid/Read/Rhead, Rogers, Scandrett, Smith, Tylor & Waldron in Staffs, Worcs, Hef, Cheshire, Shrops., Middlesex & Surrey. Cooghan/Coogan/Cogan - Castleblaney, Co Monaghan Census Information is Crown Copyright www.nationalarchives.gov.uk |
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Nick29
RootsChat Aristocrat
Posts: 2904
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With respect, Graham, Microsoft did give website designers and owners plenty of warning about the stricter requirements of IE8. Whether these people thought it a good idea to make their sites work properly with the most used browser on the planet was really their choice. As a business owner with my own website, I made damned sure that my site works properly with IE8. Ancestry has never really been that famous for good website coding, although to give them their due, the site is quite complex.
Ancestry and GR rely quite heavily in java scripting and Flash graphics - both of these can give some nasty problems if the latest versions of the software are not in use, or not properly installed, or if java is not properly enabled within the security settings of the browser.
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Best Wishes, Nick. Research interests: Field - Luton & Islington Hole - Somerset, Suffolk & Surrey Farnish, Parker, Cattermole, Last, Wasp, Church - Suffolk Lewin/Lowin/Lowen - Hertfordhire Martin - Eltham & Greenwich, Kent (London) Stead - Greenwich, London (Kent) & Maidstone Wood - Hertfordshire Census information Crown Copyright, from www.nationalarchives.gov.uk |
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GrahamH
RootsChat Senior
Posts: 254
JiGraH Resources
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I understand what you are saying Nick but it matters not whether Microsoft gave any warning. The origin of the problems is still the responsibility of Microsoft. Microsoft knew that the way they developed and implemented IE8 would cause problems for some web sites.
That aside, there are definitely other problems, including the one which I am suffering from. The CDs we produce use basic, not complex, HTML coding. We do not use any Java scripting or Flash graphics. Indeed, as proved by my testing, IE8 (when it can be persuaded to open the files) renders the HTML correctly.
The problems which IE8 creates on some systems - which have come about as a result of the way Microsoft developed the product - are not solely related to the web page coding. There are reasons why those other problems occur. Microsoft, if they have a properly documented specification and properly structured testing regime, should be able to state why those problems occur. In my case the fact is that, so far, they have been unwilling or unable to do so.
Graham
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Nick29
RootsChat Aristocrat
Posts: 2904
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I understand what you are saying Nick but it matters not whether Microsoft gave any warning. The origin of the problems is still the responsibility of Microsoft. Microsoft knew that the way they developed and implemented IE8 would cause problems for some web sites.
Graham, if what you are suggesting was implemented, then the internet would never move forward, and we would all be stuck with the same boring websites that we had in the late 1990's, which relied on pure HTML, and with no java or Flash. For technology to move forward, the old technology has to fall by the wayside, because backwards compatability isn't always possible.
The problems which IE8 creates on some systems - which have come about as a result of the way Microsoft developed the product - are not solely related to the web page coding. There are reasons why those other problems occur. Microsoft, if they have a properly documented specification and properly structured testing regime, should be able to state why those problems occur. In my case the fact is that, so far, they have been unwilling or unable to do so.
I think you are exaggerating a little ! As far as I'm aware, the only other problems seen with IE8 have been with CD's auto-running on Vista systems, and slow starting of IE8 when the innoculation feature of Spybot Search and Destroy have been used, and the latter is easily fixed. You've had the former problem for about two weeks, and Microsoft are aware of it. It takes a little while to iron out bugs and to test for release. I really don't see this as an excuse to hijack every other post on IE8 with your moaning. It really only serves to put people off IE8, before they've even had a chance to try it.
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Best Wishes, Nick. Research interests: Field - Luton & Islington Hole - Somerset, Suffolk & Surrey Farnish, Parker, Cattermole, Last, Wasp, Church - Suffolk Lewin/Lowin/Lowen - Hertfordhire Martin - Eltham & Greenwich, Kent (London) Stead - Greenwich, London (Kent) & Maidstone Wood - Hertfordshire Census information Crown Copyright, from www.nationalarchives.gov.uk |
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GrahamH
RootsChat Senior
Posts: 254
JiGraH Resources
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I understand what you are saying Nick but it matters not whether Microsoft gave any warning. The origin of the problems is still the responsibility of Microsoft. Microsoft knew that the way they developed and implemented IE8 would cause problems for some web sites. Graham, if what you are suggesting was implemented, then the internet would never move forward, and we would all be stuck with the same boring websites that we had in the late 1990's, which relied on pure HTML, and with no java or Flash. For technology to move forward, the old technology has to fall by the wayside, because backwards compatability isn't always possible.
Having previously spent over 30 years in IT, I disagree. Backwards compatibility is possible if it is designed in. Microsoft have made a conscious decision to design IE8 in the way that they have no matter what the effect on rendering of existing web sites. That is a business decision which is theirs to make but that doesn't remove the responsibility for the decision from the company.
Whether any site is boring is a matter of personal preference.
The problems which IE8 creates on some systems - which have come about as a result of the way Microsoft developed the product - are not solely related to the web page coding. There are reasons why those other problems occur. Microsoft, if they have a properly documented specification and properly structured testing regime, should be able to state why those problems occur. In my case the fact is that, so far, they have been unwilling or unable to do so.
I think you are exaggerating a little ! As far as I'm aware, the only other problems seen with IE8 have been with CD's auto-running on Vista systems, and slow starting of IE8 when the innoculation feature of Spybot Search and Destroy have been used, and the latter is easily fixed. You've had the former problem for about two weeks, and Microsoft are aware of it. It takes a little while to iron out bugs and to test for release. I really don't see this as an excuse to hijack every other post on IE8 with your moaning. It really only serves to put people off IE8, before they've even had a chance to try it.
As I said yesterday, a Google search for IE8 problems brings up millions of hits - is Google exaggerating? If there are only one or two problems the numbers must mean that the effect is widespread.
I agree that it takes a little while to iron out bugs and to test for release. I spent enough years doing that myself as a software developer. What is required during that time, though, is effective customer service providing proper communication with the affected end user.
My criticisms of Microsoft, based on fact, are no more moaning than your opposite view is that of an apologist for a flawed product.
Graham
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Nick29
RootsChat Aristocrat
Posts: 2904
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My criticisms of Microsoft, based on fact, are no more moaning than your opposite view is that of an apologist for a flawed product.
Not at all Graham. My motives for posting on this thead are the same as they ever were - to help others with their problems, which is what I was trying to do when you posted your latest complaint. I am not an apologist for Microsoft, and I have never denied your claims that IE8 has flaws - name one piece of software that doesn't !
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Best Wishes, Nick. Research interests: Field - Luton & Islington Hole - Somerset, Suffolk & Surrey Farnish, Parker, Cattermole, Last, Wasp, Church - Suffolk Lewin/Lowin/Lowen - Hertfordhire Martin - Eltham & Greenwich, Kent (London) Stead - Greenwich, London (Kent) & Maidstone Wood - Hertfordshire Census information Crown Copyright, from www.nationalarchives.gov.uk |
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