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Author Topic: Can't view other people's trees in GR ?  (Read 667 times)
Nick29
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Can't view other people's trees in GR ?
« on: Sunday 28 June 09 09:04 UTC (UK) »

Is anyone else having problems viewing anyone else's tree in Genes Reunited ?   I can view my own, but when I try to view anyone else's tree, I get "Your request can not be processed at the moment. Please try later"

I've been getting this for more than two days now.  Someone is pestering me for access to my tree, and I don't give access unless they supply good reason for wanting it.

Anyone else having problems ?

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Best Wishes, Nick.

Research interests:
Field - Luton & Islington
Hole - Somerset, Suffolk & Surrey
Farnish, Parker, Cattermole, Last, Wasp, Church - Suffolk
Lewin/Lowin/Lowen - Hertfordhire
Martin - Eltham & Greenwich, Kent (London)
Stead - Greenwich, London (Kent) & Maidstone
Wood - Hertfordshire

Census information Crown Copyright, from www.nationalarchives.gov.uk
elaine447
RootsChat Veteran
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Posts: 907



Re: Can't view other people's trees in GR ?
« Reply #1 on: Sunday 28 June 09 09:09 UTC (UK) »

I had a look and I got the same message  Huh
Elaine
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Given,McCorkindale,Kennaway,Wylie,Cameron,Mooney,McCloskey,Black,
McCafferty,Gillespie,Jamieson,Keith,Adam,Quigley,Ainslie,
McHugh,Malone,Fisher,Burns,Gallacher,Nelson,Dunleavy,Brannan,
Docherty,McCluskey,Fitzpatrick,Barclay, Peacock
newbe_nz
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Posts: 2114



Re: Can't view other people's trees in GR ?
« Reply #2 on: Sunday 28 June 09 09:29 UTC (UK) »

Sorry Nick,

I had a look as well and got the same message Roll Eyes

Newbe
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Purcell, - Australia
Coppell  - England 1734 to now, New Zealand - 1853 to now
Buckby - England, Australia, New Zealand - 1630 to now
Smith New Zealand
Parker -England - New Zealand  - 1800 to now
Lilley,Lillie, Lilly  - England -New Zealand - 1800 to now
Dykins - Wales, England, New Zealand -  1752 to now
Reynolds, England- 1800 to now
Newdick -Norfolk and Suffolk England , Australia, New Zealand - 1700 to now
Maggie.
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At least I know MY roots


Re: Can't view other people's trees in GR ?
« Reply #3 on: Sunday 28 June 09 09:37 UTC (UK) »

Hi Nick,

I am also getting the same message  Huh

Maggie
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ROSTHORN - Blackburn, Accrington 18/19C; TAYLOR - Accrington, Goodshaw, Edgworth 18/19C; HARGREAVES - Midgley, Southowram, Halifax; KIDD - Knaresborough, York; SIMONETT - Sheffield, Bradford, poss. French Huguenot; NICHOLSON and JARDINE - Tinwald, Dumfriesshire, ENTWISTLE - Edgworth; LOWE - Edgeworth; GILL - Accrington, Liverpool, Blackburn all 18/19C.
~~~~~~
Census info. Crown Copyright, from www.nationalarchives.go
elin
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Posts: 564



Re: Can't view other people's trees in GR ?
« Reply #4 on: Sunday 28 June 09 09:41 UTC (UK) »

I've been getting the same message for two days. As had someone who I gave permission to see mine.

Elin
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Foxwell (Wotton Under Edge and South Wales), Howell (Stroud & Wotton Under Edge), Jones (South Wales) Merrigan (Liverpool), Kelly (Liverpool) Titley (Lincolnshire and Staffordshire)
Nick29
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Posts: 2913



Re: Can't view other people's trees in GR ?
« Reply #5 on: Sunday 28 June 09 09:43 UTC (UK) »

Thanks everyone.  Fortunately one part of the site still working is the ability to cancel automatic re-subscription, which I've now done !  Grin

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Best Wishes, Nick.

Research interests:
Field - Luton & Islington
Hole - Somerset, Suffolk & Surrey
Farnish, Parker, Cattermole, Last, Wasp, Church - Suffolk
Lewin/Lowin/Lowen - Hertfordhire
Martin - Eltham & Greenwich, Kent (London)
Stead - Greenwich, London (Kent) & Maidstone
Wood - Hertfordshire

Census information Crown Copyright, from www.nationalarchives.gov.uk
Jellis
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Posts: 67


My Girls


Re: Can't view other people's trees in GR ?
« Reply #6 on: Sunday 28 June 09 14:54 UTC (UK) »

I just tried the site and get the same error message.  I should think it is a temporary fault

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youngtug
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Posts: 433



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Re: Can't view other people's trees in GR ?
« Reply #7 on: Sunday 28 June 09 20:00 UTC (UK) »

me to. and i have cancelled resubscription.
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Jellis
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My Girls


Re: Can't view other people's trees in GR ?
« Reply #8 on: Sunday 28 June 09 21:18 UTC (UK) »

Just had another look at the FAQ's.  They are aware of the problem and are working to fix it.  I am just wishing I would hear back from someone on GR who has valuable information.  Yet again I have given access to my tree and heard nothing back.  Cry
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LizzieW
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Posts: 3303



Re: Can't view other people's trees in GR ?
« Reply #9 on: Sunday 28 June 09 22:50 UTC (UK) »

Jellis

I never give access to my tree, until the person requesting gives me enough info to prove we have a match with ancestors.  Too many people just ask for access, then copy other people's trees to their own even when there is no connection, they are just name collectors.

Anyone who has genuine information will give you the information as well as opening their tree.

Lizzie
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BENSON- Dalton in Furness (Ulverston) and Hull
BETTISON - Derbys
BOULTON - Dalton-in-Furness and surrounding areas
BRAND - Lincs
COCKETT - Lincs, Yorks, Lancs
DA COSTA (or variants) -  Spain or Portugal, London (Middx), ?Hull
GILCHRIST - Scotland, Lincs
HINGLEY - Derbys/Yorks
MANN - Sussex, Kent, Herts
MUMBY - Lincolnshire and Hull
PEMBERTON - Ches, Lancashire
STANTON - Lincs
ROBINSON - Lincs
WHITTAKER/WHITAKER - Ches/Lancs
WRIGHT- Bethnal Green
Abiam
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Posts: 1372


It's that time of year again!


Re: Can't view other people's trees in GR ?
« Reply #10 on: Sunday 28 June 09 23:09 UTC (UK) »

Still not working 1.00 am Monday here in Spain!
They probably don't work over the W/E,
Abiam
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Genealogists never die!  They just undertake to join their ancestors!

DOBSON,Berks, Wilts.DOPSON, Fyfield, Wilts
SMITH, WEBB, Little Gransden, Gamlingay, Cambs
WEBB, Hatley St George, Hunts
HUNT, Wanborough, Swindon, Wilts
TUBB, Hungerford, Berks, EGERTON, Highworth, Wilts
WISE, South Australia, WISE, Fawley, Berks
WISE, Bray, Binfield, Berks
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TUCKWELL ANYWHERE!
Jellis
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My Girls


Re: Can't view other people's trees in GR ?
« Reply #11 on: Monday 29 June 09 07:07 UTC (UK) »

Lizzie

In this case this chap's grandmother (still living) is the granddaughter of my great grandmother.  I have been looking for someone to verify a photograph I have is of her for ages (if that makes any sense!).  He is not a relative himself as he is a son of a second marriage but he seemed keen at the time.  I hope he's busy asking granny lots of questions!

Even the people who do prove relationship often don't want to share notes or try to join in with problem solving.  Having said that, I did discover a person who shared ancestry with my husband and we now meet and go to the library together.  The funny thing is, she used to live just round the corner from us; I've known her for years, our daughters were in the same class at primary school!

Janet
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les_looking
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Posts: 308


Census information Crown Copyright, from www.nationalarchives.gov.uk


Re: Can't view other people's trees in GR ?
« Reply #12 on: Monday 29 June 09 11:16 UTC (UK) »

it should be ok now (well is here lol)
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ankerdine
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Posts: 638


Without Autumn there would be no Spring....


Re: Can't view other people's trees in GR ?
« Reply #13 on: Wednesday 01 July 09 20:42 UTC (UK) »

I had the same problem earlier in the week so I e-mailed them with a complaint. They replied pretty promptly and it was working ok sometime later.

I have requested contact with someone I think may be related but, sadly, they haven't replied even though I gave quite a long detailed story of evidence. I just wish they would say, "No, sadly, there's no connection".

Judy
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Marshall, Williamson, Blair, Hoggart(h): Creetown, Stranraer, Dalrymple, Auchinleck, Coylton
Scott, Ayrshire and England
Saxton, Brown, Sketchley: Nottingham, Rutland, Leicestershire
Bradbury, Turner, Merricks: Walsall, Penkridge, Staffordshire
McColville, Halliday: Northern Ireland
Hawker, Davies: Aston, Birmingham, Shropshire, Malone: Black Country
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Blakemore: Black Country, Shropshire, Rhodes: Bilston
Rhodes: Dudley, Worcs
Maggie1895
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Posts: 138



Re: Can't view other people's trees in GR ?
« Reply #14 on: Wednesday 01 July 09 20:56 UTC (UK) »

I got the same message all Sunday, and was trying to access the tree of a 'brand new' fourth cousin.
Monday evening all worked OK - seems to be an intermittent fault.
Can I ask what the protocols are with these?  When I joined GR I was a bit naive and didn't tick 'hide living relatives'.   Someone with a connection asked to see my tree and before I knew it had recorded everyone, including my newborn grand-daughter, so I wasn't unduly chuffed.
How does everyone else work the 'hide living relatives' v. giving access to people who have genuine interest in your family?
Maggie
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