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Author Topic: Device Manager help required - COMPLETED  (Read 473 times)
dinie
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Posts: 812


2009


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Device Manager help required - COMPLETED
« on: Saturday 04 July 09 15:18 UTC (UK) »
I have an XP machine with some entries in Device Manager that I need to remove but am unable to.

The entries relate to my previous mobile phone so I know they are unnecessary. However, when I try to remove them I get the following message

"Failed to uninstall the device. The device may be required to boot up the computer."

the items are:
Sony Ericsson Device 116 USB Ethernet Emulation (NDIS 5) - AVG miniport driver
Sony Ericsson Device 116 USB Ethernet Emulation (NDIS 5) - Packet Scheduler Miniport
Sony Ericsson Device 816 USB Ethernet Emulation (NDIS 5) - AVG miniport driver
Sony Ericsson Device 816 USB Ethernet Emulation (NDIS 5) - Packet Scheduler Miniport

I have been able to disable the drivers but can't uninstall.

Any suggestions?Huh

cheers

dinie
« Last Edit: Monday 06 July 09 21:28 UTC (UK) by dinie » Logged
Census information is Crown Copyright - www.nationalarchives.gov.uk
ADAMS - Kent/Sussex, BROOKS - Buckinghamshire/Northamptonshire. GASCOYNE/GASKINS - Buckinghamshire/Northamptonshire. GOULD - Derbyshire/Lancashire. HILL - Hampshire/Kent/Lancashire/Limerick. MARK - Buckinghamshire/Cumberland/Lancashire. WILCOX - Buckinghamshire/Northamptonshire. WITTONBROOKES/WITTENBROKE - Northamptonshire/Buckinghamshire. YATES - Canada.
GenealogyPrinters
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Re: Device Manager help required
« Reply #1 on: Saturday 04 July 09 21:49 UTC (UK) »
Uninstall the device using Add and Remove programs in Control Panel
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Best wishes. Ron O'Neill
www.genealogyprinters.com
dinie
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Posts: 812


2009


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Re: Device Manager help required
« Reply #2 on: Saturday 04 July 09 22:09 UTC (UK) »
If only it were that simple  Grin  Grin

There are no Sony Ericsson devices in Add and Remove PROGRAMS
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Census information is Crown Copyright - www.nationalarchives.gov.uk
ADAMS - Kent/Sussex, BROOKS - Buckinghamshire/Northamptonshire. GASCOYNE/GASKINS - Buckinghamshire/Northamptonshire. GOULD - Derbyshire/Lancashire. HILL - Hampshire/Kent/Lancashire/Limerick. MARK - Buckinghamshire/Cumberland/Lancashire. WILCOX - Buckinghamshire/Northamptonshire. WITTONBROOKES/WITTENBROKE - Northamptonshire/Buckinghamshire. YATES - Canada.
downside
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Re: Device Manager help required
« Reply #3 on: Saturday 04 July 09 22:09 UTC (UK) »
You may need to uninstall the devices in safe mode.

It sounds like the devices are being started at boot time and you cannot remove them while they are live.

Check the following:

Start >> Run and type: msconfig in the box and press OK.

Click on the Startup tab and see if there are any entries for Ericsson.

Then click on the Service tab and see if there any entries for Ericsson.
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Sussex: Floate, West
Kent: Tuffee
Cheshire: Gradwell
Lancashire: Gradwell
dinie
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Posts: 812


2009


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Re: Device Manager help required
« Reply #4 on: Saturday 04 July 09 22:11 UTC (UK) »
cheers downside,

i'll try that tomorrow - getting a bit late to start messing with the pc now.

dinie
Logged
Census information is Crown Copyright - www.nationalarchives.gov.uk
ADAMS - Kent/Sussex, BROOKS - Buckinghamshire/Northamptonshire. GASCOYNE/GASKINS - Buckinghamshire/Northamptonshire. GOULD - Derbyshire/Lancashire. HILL - Hampshire/Kent/Lancashire/Limerick. MARK - Buckinghamshire/Cumberland/Lancashire. WILCOX - Buckinghamshire/Northamptonshire. WITTONBROOKES/WITTENBROKE - Northamptonshire/Buckinghamshire. YATES - Canada.
dinie
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Posts: 812


2009


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Re: Device Manager help required
« Reply #5 on: Sunday 05 July 09 11:08 UTC (UK) »
hi downside

No joy i'm afraid. run msconfig as suggested but nothing in there at all.

Also tried booting into safe mode and trying to uninstall from there but no luck again.

Would re-installing the original software, then uninstalling that help??

thanks

dinie
Logged
Census information is Crown Copyright - www.nationalarchives.gov.uk
ADAMS - Kent/Sussex, BROOKS - Buckinghamshire/Northamptonshire. GASCOYNE/GASKINS - Buckinghamshire/Northamptonshire. GOULD - Derbyshire/Lancashire. HILL - Hampshire/Kent/Lancashire/Limerick. MARK - Buckinghamshire/Cumberland/Lancashire. WILCOX - Buckinghamshire/Northamptonshire. WITTONBROOKES/WITTENBROKE - Northamptonshire/Buckinghamshire. YATES - Canada.
GenealogyPrinters
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Re: Device Manager help required
« Reply #6 on: Sunday 05 July 09 11:55 UTC (UK) »
Click on Start and look in the program list, sometimes there's an uninstall option listed under the programs name.
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Best wishes. Ron O'Neill
www.genealogyprinters.com
downside
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Re: Device Manager help required
« Reply #7 on: Sunday 05 July 09 12:22 UTC (UK) »
It sounds like these are USB devices and are only active when they are plugged into a USB port.  If they do not show up in Device Manager then they are USB devices.  If they do show up in Device Manager then delete them rather than uninstall them.
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Sussex: Floate, West
Kent: Tuffee
Cheshire: Gradwell
Lancashire: Gradwell
dinie
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Posts: 812


2009


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Re: Device Manager help required
« Reply #8 on: Sunday 05 July 09 17:49 UTC (UK) »
GenealogyPrinters
There are no programmes still installed, unfortunately. I guess these are something that got "left behind"  Smiley

Downside
The only place they appear is in Device Manager, under Network Adapters. I have disabled the drivers but when I right click, I do not get a delete option - only Update Driver, Enable, or Disable.

I no longer use the Sony Ericsson phone and that's why I wanted rid of them, any further suggestions?

cheers

dinie
Logged
Census information is Crown Copyright - www.nationalarchives.gov.uk
ADAMS - Kent/Sussex, BROOKS - Buckinghamshire/Northamptonshire. GASCOYNE/GASKINS - Buckinghamshire/Northamptonshire. GOULD - Derbyshire/Lancashire. HILL - Hampshire/Kent/Lancashire/Limerick. MARK - Buckinghamshire/Cumberland/Lancashire. WILCOX - Buckinghamshire/Northamptonshire. WITTONBROOKES/WITTENBROKE - Northamptonshire/Buckinghamshire. YATES - Canada.
GenealogyPrinters
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Posts: 92


I've not edited my PROFILE yet


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Re: Device Manager help required
« Reply #9 on: Sunday 05 July 09 18:37 UTC (UK) »
Look in Network Connections, if they are there delete them.
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Best wishes. Ron O'Neill
www.genealogyprinters.com
dinie
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Posts: 812


2009


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Re: Device Manager help required
« Reply #10 on: Sunday 05 July 09 18:56 UTC (UK) »
No not there either.

I think they are something to do with my old mobile phone and connecting it to the pc to downlaod/upload info. I have deleted all the software that i used for that phone and these entries are all that are left in Device manager > Network adapters.

Loos like I may have to just ignore them  Smiley
Logged
Census information is Crown Copyright - www.nationalarchives.gov.uk
ADAMS - Kent/Sussex, BROOKS - Buckinghamshire/Northamptonshire. GASCOYNE/GASKINS - Buckinghamshire/Northamptonshire. GOULD - Derbyshire/Lancashire. HILL - Hampshire/Kent/Lancashire/Limerick. MARK - Buckinghamshire/Cumberland/Lancashire. WILCOX - Buckinghamshire/Northamptonshire. WITTONBROOKES/WITTENBROKE - Northamptonshire/Buckinghamshire. YATES - Canada.
GenealogyPrinters
RootsChat Extra
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Posts: 92


I've not edited my PROFILE yet


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Re: Device Manager help required
« Reply #11 on: Sunday 05 July 09 19:45 UTC (UK) »
You could delete them from the Registry, do you know how to do that.
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Best wishes. Ron O'Neill
www.genealogyprinters.com
dinie
RootsChat Veteran
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Posts: 812


2009


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Re: Device Manager help required
« Reply #12 on: Sunday 05 July 09 21:20 UTC (UK) »
nooo  Cheesy

always avoided touching the registry.

im not sure if they are conflicting with my software fror my new phone but would just like to get rid of them if i could

cheers

dinie
Logged
Census information is Crown Copyright - www.nationalarchives.gov.uk
ADAMS - Kent/Sussex, BROOKS - Buckinghamshire/Northamptonshire. GASCOYNE/GASKINS - Buckinghamshire/Northamptonshire. GOULD - Derbyshire/Lancashire. HILL - Hampshire/Kent/Lancashire/Limerick. MARK - Buckinghamshire/Cumberland/Lancashire. WILCOX - Buckinghamshire/Northamptonshire. WITTONBROOKES/WITTENBROKE - Northamptonshire/Buckinghamshire. YATES - Canada.
downside
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Re: Device Manager help required
« Reply #13 on: Sunday 05 July 09 21:28 UTC (UK) »
Dinie

Surely there is an option Uninstall when you right click the device in Network Adaptors?

Update Driver
Enable
Uninstall
Scan for hardware changes
Properties
Logged
Sussex: Floate, West
Kent: Tuffee
Cheshire: Gradwell
Lancashire: Gradwell
dinie
RootsChat Veteran
*****
Posts: 812


2009


WWW
Re: Device Manager help required
« Reply #14 on: Sunday 05 July 09 22:32 UTC (UK) »
sorry downside, my mistake. i should have said uninstall.

BUT when i click it i get the message

"Failed to uninstall the device. The device may be required to boot up the computer."

think i am resigned to leaving them there

cheers

dinie
Logged
Census information is Crown Copyright - www.nationalarchives.gov.uk
ADAMS - Kent/Sussex, BROOKS - Buckinghamshire/Northamptonshire. GASCOYNE/GASKINS - Buckinghamshire/Northamptonshire. GOULD - Derbyshire/Lancashire. HILL - Hampshire/Kent/Lancashire/Limerick. MARK - Buckinghamshire/Cumberland/Lancashire. WILCOX - Buckinghamshire/Northamptonshire. WITTONBROOKES/WITTENBROKE - Northamptonshire/Buckinghamshire. YATES - Canada.
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