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Author Topic: Laptop hard drive help please  (Read 106 times)
Gaille
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Posts: 418
Laptop hard drive help please
« on: Saturday 31 October 09 01:58 UTC (UK) »
Help!

I have a Toshiba Satellite Pro laptop, early this week it was working fine, then we had some kind of a power cut & it crashed.

When I re-booted it it wouldnt load windows, just kept looping & saying there was an error.

Dad had a hard drive that we have managed to put in the computer & its working fine now................
My problem is - it was due to be backed up this week (i do it every week or so) and there is info on the hard drive I would REALLY like to retrieve

Anyone got any ideas if it would be possible to try & retrieve it?

Dad has several disk drive readers, but we have neither of us ever tried this before, we are both more 'desktop' computer minded than laptop so any help would be appreciated.

Thanks

Gaille
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Manchester – Bate(s) / Bebbington / Coppock or Coppart / Evans / Mitchell / Prince / Smith

Cheshire Latchford – Bibby / Savage / Smith.
Cheshire Macclesfield,  Bollington & Rainow – Childs / Flint / Mc'rea
Cheshire Crewe – Bate(s) / Bebbington
Shropshire Wellington, Wobwell – Smith
Walsall Midds – Smith

Also looking for:
Mc'Rea/McCrea – Ireland to Cheshire

And
any relatives of Margaret Bibby married to Thomas Smith all over country
downside
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Re: Laptop hard drive help please
« Reply #1 on: Saturday 31 October 09 09:04 UTC (UK) »
It sounds like  the Security (SAM) section of your registry has become corrupt and NTFS file systems will not let you gain access once security has been compromised.  I'm assuming that you are going into safe mode and when you select Last Known Good it just reboots instead of loading Windows?

If you have a Windows installation disk then you should be able to boot from that disk and go into Recover Console.  You may need to 'recover' Windows by partially reinstalling it.  Providing you do not reformat the hard drive it should not remove your data.  In theory it will overwrite C:\Windows and remove quite a lot of folders in C:\Documents and Settings but My Documents should be safe.

If you do not have a Windows installation disk then there may be other things you can try.  If you have a Linux LiveCD then you can boot from that and mount the Windows partition to check all the files are there.  You can then copy filles from the Windows partition to a USB drive.
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Sussex: Floate, West
Kent: Tuffee
Cheshire: Gradwell
Lancashire: Gradwell
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