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Author Topic: Silver Screen Fright - Packard Bell Users help needed.  (Read 157 times)
Barbara348
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Silver Screen Fright - Packard Bell Users help needed.
« on: Tuesday 03 November 09 15:27 UTC (UK) »
Hi, Silver Screen Fright.

Hope someone clever out there who knows Packard Bell PC's can help please.

I have a Packard Bell BV Desktop PC,
Intel® Pentium R D CPU 2. 2.80 GHz. Speed 2793 MHz
Operating System  is Microsoft Windows XP Home Edition. (SP3).

My PC works fine usually but 3 times during the last 6 weeks or so,I have turned it on and this silver screen appears.

My programmes are all listed neatly on the left and a message reads ' Windows is setting up your personal settings '.

This is followed by a Packard Bell window entitled 'Set up my PC' and showing a wizard.
In the Set-up Wizard window (see attached)  a chart shows about 4 options  and I have noticed  that the Master CD/DVD creator is highlighted to configure --is that trying to tell me something??

The instruction on the bottom of the window tells me to either EXIT, RUN FULL WIZARD or RUN MISSED STEPS.

As I don't understand why I'm getting this Packard Bell wizard window appearing, I have just been exiting the window, it then takes me back to the silver screen and I then shut down my PC for a few moments.

When I start the PC up again,I get the normal Windows screen and everything carries on as usual.

As my PC is set up anyway, I don't know why this is happening.

I'm not a bit technical, so as long as it keeps resuming normal service after a shutdown from the silver screen, I'm happy to live with it.

I just wondered  if anyone has got  any ideas or has experienced this problem themselves.

I have Norton 2009 installed for protection.

Cheers

Barbara.

Forgot to attach picture of Wizard Window I get - doing so now.

* Copy_2_of_PB030002_resize.jpg (192.39 KB, 474x505 - viewed 71 times.)
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Williams. Jones. Howell.Marshall.Frew. Finn.
downside
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Re: Silver Screen Fright - Packard Bell Users help needed.
« Reply #1 on: Tuesday 03 November 09 19:17 UTC (UK) »
According to this:

http://support.packardbell.com/uk/item/index.php?i=instr_setupmypc&ppn=PB42B00001

You need to answer the question about Configure BELGACOM internet access.

Uncheck that box if you do not want it.
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Barbara348
RootsChat Senior
****
Posts: 467


(Virture in difficulty)
Re: Silver Screen Fright - Packard Bell Users help needed.
« Reply #2 on: Tuesday 03 November 09 20:00 UTC (UK) »
Hi downside,

Once again thanks for your advice.

I'll look at the link you've given me and hope I can work out what to do next.

Cheers

Barbara.
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