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Topic: Ancestry - "You have more than 2 accounts" - completed (Read 274 times)
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Nick29
RootsChat Aristocrat
     
Posts: 2901

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Just been looking at my account on Ancestry, and according to them I'm a "Registered Guest" and I have a World Membership under a different user name ? I'm using the same one that I got when I joined in 2007, but there's no way of finding out what the other account name is. It's a bit worrying, because several weeks ago a couple of new trees appeared on my Ancestry page, which I didn't put there, so I just deleted them.
Anybody know how I discover my "other" user names ? 
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« Last Edit: Wednesday 11 November 09 10:40 UTC (UK) by Nick29 »
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Best Wishes, Nick. Research interests: Field - Luton & Islington Hole - Somerset, Suffolk & Surrey Farnish, Parker, Cattermole, Last, Wasp, Church - Suffolk Lewin/Lowin/Lowen - Hertfordhire Martin - Eltham & Greenwich, Kent (London) Stead - Greenwich, London (Kent) & Maidstone Wood - Hertfordshire Census information Crown Copyright, from www.nationalarchives.gov.uk
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eddunc
RootsChat Member
  
Posts: 127

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Try lookin for people with an interest in one of your ancestors
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StHelens,Manchester,Devon,Plymouth,Hereford,Powick,Ocle Pychard,Alcock,Anthony,Ashall,Bailey,Bell,Bennett,Bridge,Brown,Buxton,Caen, Caffaskey,Cheetham,Clare,Clinton,Coan,Coen,Cole,Cooke,Darlington,Diegan,Doran,Drury,Duckworth,Dudley, Duncan,Eden,Edwards,Farrell,Fletcher,Flood,Ford,Foster,Gill,Goodman,Granigan,Green,Gregory,Hart,Howells,Hunt, James,Jolley,Lawther,Leyland,Lilley,Lynch,Manning,McCarrick,McCully,McDermott,Mclory,McNeillie,McRobb, Middlehurst,Moore,Parker,Peachy,P
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Alan b
RootsChat Senior
   
Posts: 360

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You could always give Ancestry a ring, it is a free phone number i think.
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Bloomfield, Knights, Whitmore, Warner (Suffolk) Hamlin (London, Yorkshire, Scotland, Suffolk) Mattocks, Newick, Nutter, (Kent) Mattocks (Staffs)
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Nick29
RootsChat Aristocrat
     
Posts: 2901

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You could always give Ancestry a ring, it is a free phone number i think.
Thanks Alan, I'll be doing that tomorrow - they don't work Sundays
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Best Wishes, Nick. Research interests: Field - Luton & Islington Hole - Somerset, Suffolk & Surrey Farnish, Parker, Cattermole, Last, Wasp, Church - Suffolk Lewin/Lowin/Lowen - Hertfordhire Martin - Eltham & Greenwich, Kent (London) Stead - Greenwich, London (Kent) & Maidstone Wood - Hertfordshire Census information Crown Copyright, from www.nationalarchives.gov.uk
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Nick29
RootsChat Aristocrat
     
Posts: 2901

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Ask them to send a reminder password to your email. ? It will include all Ancestry usernames registered to that email account on .co.uk / .com
Pauline
I tried that Pauline - it didn't mention any other user names. I've only had one since I started with Ancestry 2 years ago.
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Best Wishes, Nick. Research interests: Field - Luton & Islington Hole - Somerset, Suffolk & Surrey Farnish, Parker, Cattermole, Last, Wasp, Church - Suffolk Lewin/Lowin/Lowen - Hertfordhire Martin - Eltham & Greenwich, Kent (London) Stead - Greenwich, London (Kent) & Maidstone Wood - Hertfordshire Census information Crown Copyright, from www.nationalarchives.gov.uk
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Nick29
RootsChat Aristocrat
     
Posts: 2901

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OK, all sorted now, although it even had the agent at Ancestry baffled for a while ! What happened was that it transpired that I did take out a trial subscription about 6 years ago, when I first tried researching my tree, but I didn't turn this into a full subscription at the time because I wasn't getting very far (I hadn't discovered Rootschat then !).
Then in 2007 I took out a full World Deluxe subscription, and topped this up with an extra 6 months that I got when I purchased a copy of Family Tree Maker Platinum Edition. Because of this top-up, my subscription didn't automatically renew.
Anyway, I've renewed it now, and because I'm a volunteer keyer for the World Archives Project on Ancestry, I got a 15% discount on the World Deluxe subscription 
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Best Wishes, Nick. Research interests: Field - Luton & Islington Hole - Somerset, Suffolk & Surrey Farnish, Parker, Cattermole, Last, Wasp, Church - Suffolk Lewin/Lowin/Lowen - Hertfordhire Martin - Eltham & Greenwich, Kent (London) Stead - Greenwich, London (Kent) & Maidstone Wood - Hertfordshire Census information Crown Copyright, from www.nationalarchives.gov.uk
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