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Author Topic: A file read error has occurred  (Read 355 times)
moltom
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A file read error has occurred
« on: Thursday 15 September 05 18:32 BST (UK) »
I have the Sussex 1861 census on disc.

On disc 5 (Lewes & Brighton Reg. Dists) is document RG9 596.

I open "My Computer"; click on Drive E and then click on pdf RG9 596.  This is the message I get:

There was an error opening this document.  A file read error has occurred.

How do I deal with this error please?  I know from the street index that the families I seek are on 596.

TIA

Moltom
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jinks
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Thomas Pye
Re: A file read error has occurred
« Reply #1 on: Thursday 15 September 05 19:29 BST (UK) »
Try exiting the census disk

Remove disk - check to see if any dirty

reinstall in disk drive.

Re open census details

Jinks

It you dont close before inserting a new disk it still
thinks you are reading from the previous disk
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Ashton Lancashire
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Harwood Church/Darwen
Jackson Staffordhire/Worcestershire
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Marsden Hoghton Lancashire
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Swarbrick  Longridge
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moltom
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Re: A file read error has occurred
« Reply #2 on: Thursday 15 September 05 20:18 BST (UK) »
Thanks for your reply, Jinks.

I did as you suggested, but without success.

However, I managed to find one entry I was seeking on Ancestry.  Still, it's a nuisance when I've already forked out for the discs.

Hope your own research is going well.

Regards,

Moltom
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Little Nell
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Re: A file read error has occurred
« Reply #3 on: Thursday 15 September 05 21:06 BST (UK) »
Contact the producer of the discs - there may be an error which has come to light since the discs were issued.  This happened to me - a replacement disc with the correct readable files on it was forwarded to me free of charge.

Nell
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moltom
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Re: A file read error has occurred
« Reply #4 on: Friday 16 September 05 19:38 BST (UK) »
Thanks for your suggestion, Nell.

I'll go through all the other discs first to make sure there are no more faults.

Regards,

Moltom
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Falkyrn
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Re: A file read error has occurred
« Reply #5 on: Saturday 17 September 05 17:01 BST (UK) »
You may also need to check that your version of Adobe Reader is up to date (currently version 7.01 I believe)

Other ways of accessing the document are to try it in reverse ie run adobe reader and then open the pdf file from within that program or

copy the pdf file to your hard drive and double click on it to open it as normal, if the same problem persists try pressing the "F5" key on your keyboard which will force a refresh.
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~Robert J Paton~
Searching for:
Ireland :- PATTON: WIGGINS , FLUKE, POGUE (POLLOCK).
Scotland :- GOURLAY: DEWAR : MACLELLAN : STEWART, FERGUSON : HENDRIE : BARR & others
Cuimhnich air na daoine o'n d'thainig thu
moltom
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Re: A file read error has occurred
« Reply #6 on: Sunday 18 September 05 14:03 BST (UK) »
Falkyrn,

Success!  Many thanks.

Thanks again to Jinks and Nell. 

I now have a battery of strategies should problems occur in the future.

Best wishes,

Moltom
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