I went to the Users meeting on Tuesday 2nd December and am posting an update which might be useful.
The search room currently at the RCJ in the Strand will close to new orders on 12th December 2014 remaining open until 19th December 2014 for their collection. It will close permanently 19th December 2014.
After 12th December 2014 all orders for Grants of Representation must be made online.
HMCTS currently have the calendars online after 1996 but as mentioned previously the viewable data when doing searches is limited. HMCTS are working on trying to add in the last known address of the deceased which will help but this is proving problematic.
The users at the meeting are waiting to find out if the Probateman search system currently in place at the RCJ will be extended to more regional probate registries. It is this system that currently shows the users the last known address of the the deceased, the value of the estate and the name and addresses of the executors.
If HMCTS cannot solve this issue, and it doesn't just affect family historians, they will implement a dedicated feedback email where you can send your enquiries and the search team will try to locate the corect entry for you.
The example given was for John Smith and there were 1200 entries.
By 12th December 2014 HMCTS will put online the calendars from 1858-1995.
From the demonstration shown, it would appear that using Ancestry to find entries 1858-1966 might be more successful, errors and omissions excepted, and then use the data found on Ancestry to order on the HMCTS website.
The demonstration given shows that when searching for an entry, you will be taken to the calendar page the entry is supposed to be on and you must look at all the records to find the correct one.
If the entry you locate is missing or mis-spelt, there will be a feedback facility for corrections.
The data has been compiled by OCR scanning not human transcription.
The advantage to all this digitisation is that the system will be open 24/7 and accessible worldwide so finally overseas researchers who don't currently have access to a sterling bank account will be able to search, view, order, pay by credit card and download the PDF straight to their home computer.
Apparently the system has been tested and HMCTS don't envisage any problems, how many times have we heard that before?
Time will tell.
The actual wills are held off-site and stored by Iron Mountain who work 3 shift patterns to retrieve and scan the wills, process and despatch them by email.
The feedback facility for any type of correspondence is not available if you do not use Outlook, another problem they are trying to address.
In accordance with Ministry of Justice protocols, telephone numbers will not be published on the website, the only form of communication is by using the feedback system.
Dawn
Edited 11/12/2014