RootsChat.Com
General => Technical Help => Family History Programs, Tree Organisation, Presentation => Topic started by: SmallTownGirl on Monday 30 October 17 08:40 GMT (UK)
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Hi peeps
A few months ago I invited someone to be a Guest on my Tree, but the invites didn't get through to her gmail address - not even in the Spam folder. Luckily she also had a Hotmail address and that one did work.
I've just tried with another person, this time to a Hotmail address and the invites aren't reaching her, or her Spam folder.
Does anyone have any ideas, please?
Thanks
STG
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My first thought is to check that the email address is spelled correctly?
If you have received an email from the person, copy-and-paste it into the Ancestry invites box.
I have a lot of contacts in one of my volunteer roles - and a fair few of their email addresses are written incorrectly!
People think they know their email address, but somehow make mistakes when passing them on!
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My first thought is to check that the email address is spelled correctly?
If you have received an email from the person, copy-and-paste it into the Ancestry invites box.
I have a lot of contacts in one of my volunteer roles - and a fair few of their email addresses are written incorrectly!
People think they know their email address, but somehow make mistakes when passing them on!
I did the copy/paste thing in the first place. :(
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I'd suggest asking her to check her blocked senders list.
Jane :-)