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General => Technical Help => Topic started by: mrs griff on Sunday 07 January 18 13:34 GMT (UK)

Title: Laptop query .
Post by: mrs griff on Sunday 07 January 18 13:34 GMT (UK)
Hello having a problem playing dvd's on my HP PC it's running Windows 8.1 and is a 64bit tried a dvd I purchased  and it won't play any help appreciated thank you
Mrs griff
Title: Re: Laptop query .
Post by: greenrig on Sunday 07 January 18 14:35 GMT (UK)
We can probably fix this, if you can reply with the following...

Can you confirm that your laptop has a DVD drive (and not just a CD drive)?
Can it reliably play other DVDs?
What software are you using to play it ?
What error message (if any) do you get ?
Where did the DVD come from - is it retail, or home-made ?
Does it play in a traditional (TV) DVD player?


Title: Re: Laptop query .
Post by: mrs griff on Sunday 07 January 18 19:05 GMT (UK)
Thanks greenrig
A grandson called unexpected and got it sorted !
Mrs Griff



Title: Re: Laptop query .
Post by: greenrig on Sunday 07 January 18 19:12 GMT (UK)
...Told you we could fix it ... ;D
Title: Re: Laptop query .
Post by: AngusMcCoatup on Sunday 07 January 18 19:50 GMT (UK)
Quote from: mrs griff on Sunday 07 January 18 19:05 GMT (UK)
Thanks greenrig
A grandson called unexpected and got it sorted !
Mrs Griff

Funny name for a grandson, but glad it's working now. :)
Title: Re: Laptop query .
Post by: hallmark on Sunday 07 January 18 20:00 GMT (UK)
Quote from: AngusMcCoatup on Sunday 07 January 18 19:50 GMT (UK)
Quote from: mrs griff on Sunday 07 January 18 19:05 GMT (UK)
Thanks greenrig
A grandson called unexpected and got it sorted !
Mrs Griff

Funny name for a grandson, but glad it's working now. :)

 ;D ;D
Title: Re: Laptop query .
Post by: groom on Sunday 07 January 18 21:52 GMT (UK)
Quote from: AngusMcCoatup on Sunday 07 January 18 19:50 GMT (UK)
Quote from: mrs griff on Sunday 07 January 18 19:05 GMT (UK)
Thanks greenrig
A grandson called unexpected and got it sorted !
Mrs Griff

Funny name for a grandson, but glad it's working now. :)

I expect there are a lot of children who could be called "Unexpected"  ;D ;D
Title: Re: Laptop query .
Post by: mrs griff on Monday 08 January 18 08:05 GMT (UK)
Angus ,hallmark and groom glad my post made you smile 😂😂