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Messages - lisalisa

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1
Worcestershire Lookup Requests / Re: 1797 burial at Bromsgrove - Ann Norbury
« on: Friday 07 September 18 19:15 BST (UK)  »
hello,

On the national burial index there is a burial in 1797 of an Ann Norbury.

Does anyone have access to this or the parish church record please which might give a little more information.
I'm interested to know if Ann is a child buried as the daughter of _____ or an adult as the wife of _______ , (or if an age is given).

thank you

Lisa

June 16 1797 is the date given on the NBI.
Lisa

2
Worcestershire Lookup Requests / 1797 burial at Bromsgrove - Ann Norbury
« on: Tuesday 04 September 18 19:39 BST (UK)  »
hello,

On the national burial index there is a burial in 1797 of an Ann Norbury.

Does anyone have access to this or the parish church record please which might give a little more information.
I'm interested to know if Ann is a child buried as the daughter of _____ or an adult as the wife of _______ , (or if an age is given).

thank you

Lisa

3
The Lighter Side / Re: WDYTYA - Robert Rinder
« on: Tuesday 14 August 18 18:09 BST (UK)  »
I think they said he was in England from about the age of 15, although I don't think they produced a 1911 census for him.


The family are in Whitechapel in 1911, Israel aged 20.

thanks, will have a look tomorrow (and give you a shout if I need to ask the surname, which I can't recall in full)

Lisa

4
The Lighter Side / Re: WDYTYA - Robert Rinder
« on: Tuesday 14 August 18 16:49 BST (UK)  »
I thought this was a very interesting episode, could have watched more, as I would have liked to have known how the young Israel in Latvia got to England.  I think they said he was in England from about the age of 15, although I don't think they produced a 1911 census for him.
Extra info - I would have liked to see some maps illustrating the histories.

Lisa

5
The Common Room / Re: What has happened to Findmypast?
« on: Saturday 14 July 18 11:47 BST (UK)  »
Well as yet no response from FindMyPast, not even to acknowledge my email (via contact us) and say it would be looked into.  Pretty poor customer service too.

The customer service team at FindMyPast claim they've been looking into this for months.  I first reported this issue to them in April.

I tried everything they suggested to clear the cache,  then a password reset, but none of that worked.

I could still signin on the laptop, but I was wanting to use my ipad.

April would be about the time I first encountered the problem.
Had same issue this morning, then was able to sign in having done a search.
Wanted to turn off 'auto-renew' and even that took several attempts with error pages appearing.


6
The Common Room / Re: What has happened to Findmypast?
« on: Thursday 12 July 18 16:25 BST (UK)  »
Maybe you could try another browser, just in case. I'm still a boring old Firefox user  :)

I am loathe to change anything when everything else is working, have this morning found a way in (do a search, get result list and then sign in and it works). So no idea why signing in first doesn't work.  No reply from FindMyPast.

thanks for your help.

Lisa

Glad you found a way in but don't sign out until they sort it.

Well as yet no response from FindMyPast, not even to acknowledge my email (via contact us) and say it would be looked into.  Pretty poor customer service too.

just to update, query sent to FindMyPast friday 6th, no response until today thursday 12th - saying they aim to respond within a working day and (I quote),
'We are currently experiencing higher than usual email volumes, and may take a little longer than our usual 1 day to respond.'

obviously lots of things not working.
So then a minute later, received a response, basically saying it was my problem and a list of links for things I could do (ie. nothing to do with them really).
So rather than do that, I went to the sign in page and signed in and it worked, which it hasn't done for ages, so obviously it wasn't necessary to do anything to my set up as they inferred.

Not impressed with customer service at all, as something is working differently and I haven't changed anything in between.

Would not recommend.


7
The Common Room / Re: What has happened to Findmypast?
« on: Tuesday 10 July 18 13:14 BST (UK)  »
Maybe you could try another browser, just in case. I'm still a boring old Firefox user  :)

I am loathe to change anything when everything else is working, have this morning found a way in (do a search, get result list and then sign in and it works). So no idea why signing in first doesn't work.  No reply from FindMyPast.

thanks for your help.

Lisa

Glad you found a way in but don't sign out until they sort it.

Well as yet no response from FindMyPast, not even to acknowledge my email (via contact us) and say it would be looked into.  Pretty poor customer service too.

8
The Common Room / Re: GRO PDF trial - good news!
« on: Sunday 08 July 18 10:27 BST (UK)  »
oh, that's good.  Thanks for posting, had been meaning  to check, but hadn't got around to it.

Lisa

9
The Common Room / Re: What has happened to Findmypast?
« on: Saturday 07 July 18 10:50 BST (UK)  »
Maybe you could try another browser, just in case. I'm still a boring old Firefox user  :)

I am loathe to change anything when everything else is working, have this morning found a way in (do a search, get result list and then sign in and it works). So no idea why signing in first doesn't work.  No reply from FindMyPast.

thanks for your help.

Lisa

Glad you found a way in but don't sign out until they sort it.

Now all I need to do is remember what I wanted to look up   ;)

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