Author Topic: SIT: This is NOT a moan  (Read 22821 times)

Offline kerryb

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Re: This is NOT a moan
« Reply #9 on: Friday 09 May 08 07:05 BST (UK) »
Thank you, Kerry, they may not have visited for some time.  But shouldn't they have received an email saying there was a new message?  Isn't that how it works?

Have I got this wrong?  Is there not an alert for a new PM?

Thanks for your help.

Unfortunately it also depends on whether they have their settings to send an email when a new PM is received.  A lot of us don't and just rely on the little pop up box that appears when you log on the next time after the PM.  However this box should then alert them to the PM.

Kerry
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Searching for my family - Baldwin - Sussex, Middlesex, Cork, Pilbeam - Sussex, Harmer - Sussex, Terry - Surrey, Kent, Rhoades - Lincs, Roffey - Surrey, Traies - Devon & Middlesex & many many more to be found on my website ....

Offline Arranroots

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Re: This is NOT a moan
« Reply #10 on: Friday 09 May 08 13:54 BST (UK) »
Another consideration is that people change their email addresses frequently, so if they forgot to update their profile on RootsChat the message will be going to an old email address!

There are also people who turn off their notifications to avoid getting too  many (aren't there, Bob?!?)

Genealogy is certainly a waiting game ...

 ;D
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Offline Berlin-Bob

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Re: This is NOT a moan
« Reply #11 on: Friday 09 May 08 16:19 BST (UK) »
Quote from: Arranroots
There are also people who turn off their notifications to avoid getting too  many (aren't there, Bob?!?)

Yep, there certainly are  !
I even suggested it in a topic on Rootschat performance considerations ;D

Summing up, there are various reasons why people may not get an answer here:

  • e-mail adress has changed

  • the poster is someone who joined, entered their names, and then left -  expecting some kind of automatic notification, like the "hot match" scheme from that well known "other place"

  • If they do not have e-mail notifications for PMs and don't come on RootsChat often, then they may not even know that a PM has been sent
  • Even in RootsChat there are the occasional impolite people, who don't bother to answer PMs

  • Some have left RootsChat and have other interests now

  • some may have died, may be ill, may be on holiday, working long periods away from Internet access, etc, etc

... and I'm sure there are many more reasons that haven't occured to me.

As in every list, forum, or just impulse contacts, some reply  :) , some don't  :( .

Bob
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