I.G.I.

[Templar75]

Hi folks,

             I am having problems with the I.G.I. is anyone having the same ?, I tried my browser but still get the same, the page loads but when I type in a name it comes up with an error message " HTTP/1.1 404 Object Not Found " it's like this with every area.

Cheers.

Archie.

[CaroleW]

I have used the IGI main and Pilot sites several times tonight - no problems encountered

[Templar75]

Hi CaroleW,

    many thanks, I have tried again and still no use, Ah well back to the drawing board.

Cheers.

Archie.

[Gadget]

Hi Archie

I think what you must be doing is using the Hugh Wallis site and clicking on the batch finder in the usual way. Now the site has been changed, it doesn't work that way. What you have to do is to copy the batch number and paste it into the Batch number box on the old style IGI page:

http://www.familysearch.org/eng/search/frameset_search.asp?PAGE=igi/search_IGI.asp&clear_form=true

There are some  threads on the problem:

http://www.rootschat.com/forum/index.php/topic,546935.0.html

http://www.rootschat.com/forum/index.php/topic,552933.0.html

http://www.rootschat.com/forum/index.php/topic,552576.0.html


gnu

[Templar75]

Hi gnu,

            thanks for the information, I contacted my Internet provider this evening and he stated that they could be doing repair work on the site, I still prefer the one I am used to.

Cheers.

Archie

[Templar75]

Hi Folks,

           thought you might want to see this below it is the reply I got from the I.G.I. Site regarding the batch numbers not working.

Cheers.

Archie.

Thank you for contacting family search.org with your question regarding batch numbers not working.

We apologize. this is a known issue. For some reason, the batch number program is not working on any of our sites.

The engineers think they know the reason, and are working to correct the problem.

We hope this problem will be resolved soon. Please keep checking.

Sincerely,

Family Search Support