Help with navigating the changes, please

[Little Nell]

Thanks Pam, I'm glad it isn't just me.

Trystan,
Used my son's laptop (using XP and IE 6)- guess what, everything looks just as wonderful as the others say.  Unfortunately, can't use that all the time.
Also the preview button causes a Runtime error message box to come up.  I also tried to view an attachment that someone had posted and was (politely) told that I did not have permission to view it!

Just seen your post - there doesn't seem to be a problem when looking at the profile page, but the personal message page seems even wider than the public post page.  When logging in the box is found in the middle of this big grey area which at a guess is about four times the size of my screen - I can only just see the edge of the box on the right hand side once I start to scroll down the page.

By the way, this page I am using now is perfect!  Thanks for trying to sort it out.  Any other info I might be able to help with?

Nell

[trystan]

Thanks Pam and Nell,

First of all, the attachment problem is something we are all experiencing, all attachents that have been previously posted are safe and sound until we find out what is up. New attachment postings have been suspended until we resolve the issue in order to protect the database.

I've overhauled RootsChat massively during the "maintenance shutdown", so it is VERY USEFUL for me to hear of your feedback. I have a slightly "prettier" version of RootsChat to try out, which (I hope) will sort out your problems, but it will slow down the site slightly due to more graphics.

Rest assured though, I share your frustrations on this, and can only apologize for the problems that you have been experiencing on the "so called" new improved RootsChat.

Please stick with me on this, but I'm exhaused so you might not see any improvement in the next 12 hours.

Trystan

[Boongie Pam]

Hiya,

So far it is only when viewing a thread ie reading all the mail and reading PMs that are in my inbox.

The big grey band has 4 buttons centrally I can send you screen shots if you want to PM me where to send them to.

Cheers,
Pam

[trystan]

I think the problem with being able to view messages properly is fixed now.

All the best,
Trystan

[Little Nell]

Thanks, Trystan,

Am I allowed to shout YIPPEE, THANK YOU - problem now solved!!!
My other half says "better service than you get from Microsoft". 

Well done, give yourself the evening off.


Nell

[trystan]

Well thank YOU for being so patient and understanding with us.

(We've popped a bottle of Champagne to celebrate the overhaul!)