Susan Butcher - not a trace before 1888. Newington, London

[terrac]

Ordered the above birth certificate eventually.  and it's Guiltcross and not Sculcoates.  Someone has got excited and put the wrong area in.  Wasted £10 gah! 

[rosie99]

As it is the typed GRO index and not an online transcription that shows it with the wrong registration district I would query it with them and request a refund.

Freebmd is showing it in italics which means the registration number does not tie in with the district.

[terrac]

They changed it to italics after I reported it to freebmd as having the wrong district information. 

[rosie99]

You could still try and get your money back from the GRO - their index is wrong.   Freebmd is only transcribing what is on the GRO index

[terrac]

Yeah got to be worth a try I guess   I'll see what they say.

[terrac]

Completely ignored me. charming. 

[rosie99]

That is bad, did you email them or snail mail

Rosie

[terrac]

I used their "contact us" option on the GRO site and clicked for the online form "after you order a certificate" option.   It says a response within 5 working days but I got nothing.

EDIT-

Just spoke to someone on their Online chat service.  Basically got told "tough luck".   First of all tried to blame FreeBMD volunteers but Freebmd, Ancestry and FindMyPast all have the listing as Sculcoates so must be an error in the original reference or they all get the info from the same place (freebmd?).  She advised that because it is so old (1864) they wouldnt amend the listing either.  She said someone may notice the difference in Region and Volume numbers and query it with you but most likely will not.  So be wary folks, if there's an error in a certificate listing it's pot luck if the GRO will pick up on it or just send it regardless. She mentioned it was best to call and do it over the telephone rather than completing the online form if you are unsure.  However I wasn't unsure, I was copying the information given to me from 3 separate places!  £9.25 lighter and a lesson learned I suppose

[rosie99]

I would try again as it isn't costing you anything.  They should give you an answer of some description.

Rosie