Author Topic: E-mail settings  (Read 3055 times)

Offline sarah

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Re: E-mail settings
« Reply #27 on: Saturday 31 October 15 19:04 GMT (UK) »
Hi HR,

Just picked up your message, I have subscribed you again  :)

You had clicked on the "unsubscribe" button from the email notification, this stops any further contact.

Hopefully they should be working again

Sarah :)
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Offline Hampshire Lass

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Re: E-mail settings
« Reply #28 on: Saturday 31 October 15 20:28 GMT (UK) »
Thank you so much Sarah. :)

Sorry for the inconvenience I caused but all is well now  :)
Best wishes HL


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Offline sarah

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Re: E-mail settings
« Reply #29 on: Sunday 01 November 15 09:20 GMT (UK) »
No problem at all, it is always easy to click on the wrong button ;)
For Help on how to post an Image on RootsChat
http://www.rootschat.com/forum/index.php?topic=459330.0

If you have been helped on RootsChat be sure to spread the word!

UK Census info. Crown Copyright, from www.nationalarchives.gov.uk

Offline sarah

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Re: E-mail settings
« Reply #30 on: Sunday 01 November 15 09:31 GMT (UK) »
Hi Jebber,

On the October 21st your service provider received a note that one of our notifications to you may have been spam, they may have asked you confirm this ? If you had not got back to them they then started blocking our notifications.

If you can add your RootsChat notifications to your "safe sender list" this would be helpful

1 Click Contacts in the right toolbar
2 Click add Contact
3 Enter (Rootschat notification address)
4 Click Add contact button in the window that pops up to finish

Here is a link to the other providers
http://www.rootschat.com/forum/index.php?topic=644511.18

I can see that my test message should have gone through to you..

If anyone else is having problems please just let me know and I can have a look into it for you.

Sarah :)
For Help on how to post an Image on RootsChat
http://www.rootschat.com/forum/index.php?topic=459330.0

If you have been helped on RootsChat be sure to spread the word!

UK Census info. Crown Copyright, from www.nationalarchives.gov.uk