E-mail settings

[sarah]

Hi HR,

Just picked up your message, I have subscribed you again 

You had clicked on the "unsubscribe" button from the email notification, this stops any further contact.

Hopefully they should be working again

Sarah

[Hampshire Lass]

Thank you so much Sarah.

Sorry for the inconvenience I caused but all is well now 

[sarah]

No problem at all, it is always easy to click on the wrong button

[sarah]

Hi Jebber,

On the October 21st your service provider received a note that one of our notifications to you may have been spam, they may have asked you confirm this ? If you had not got back to them they then started blocking our notifications.

If you can add your RootsChat notifications to your "safe sender list" this would be helpful

1 Click Contacts in the right toolbar
2 Click add Contact
3 Enter (Rootschat notification address)
4 Click Add contact button in the window that pops up to finish

Here is a link to the other providers
http://www.rootschat.com/forum/index.php?topic=644511.18

I can see that my test message should have gone through to you..

If anyone else is having problems please just let me know and I can have a look into it for you.

Sarah