Author Topic: FamilySearch Planned Outage (Downtime) Website Down Monday 27 June  (Read 2729 times)

Offline trystan

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Re: FamilySearch Planned Outage (Downtime) Website Down Monday 27 June
« Reply #9 on: Tuesday 28 June 16 09:44 BST (UK) »
If the FamilySearch site still appears down for anybody, then please press the "Refresh" button on your internet browser.

This is because the "downtime" message is being "cached" by your browser and being displayed instead of the live site. It appears they added a long cache time (quite sensibly too) to reduce load on their servers while the work was being done.

In the image below I've circled the button you press in Google Chrome to do this.

Also, you can just press the function button F5 (on the top row of the keyboard) - this will work in most browsers.

Trystan



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