Laptop losing home wifi connection

[SmallTownGirl]

Rebooting the router is usually faster than rebooting a laptop  -- just switch off at the wall switch for 10 seconds or so

Even if all three blue lights are on the router? 

STG

[aghadowey]

Try connecting it with one of the cables  to see if that is an improvement.

What cables?  It's wifi!

Or have I misunderstood?

STG

I was also wondering what cables and where they are supposed to be attached 

[SmallTownGirl]

Is the internet hub in the same room as the laptop?, I am only six feet away from mine but I lose internet if the wireless telephone is in use, or the ironing board is in the way,  so the connection can be a bit fragile.

I would try moving the hub temporarily,up, down or sideways a few feet.

I know this sounds daft but in the last few weeks we have all started using the central heating, does it only fail when the boiler is working

Mike

Laptop not in the same room as the router: router downstairs, laptop upstairs - but that's the way it's always been, yet this losing wifi-thingy has only been going on for a few months.  Haven't been able to establish any pattern to it whatsoever (heating on/off, ironing, phone, etc).

Really frustrating 

STG

[Marmalady]

Rebooting the router is usually faster than rebooting a laptop  -- just switch off at the wall switch for 10 seconds or so

Even if all three blue lights are on the router? 

STG

Yep

My husband often loses connection on the laptop downstairs even when it is fine upstairs on the PC

Switching off the router (which is upstairs)  at the wall for a few seconds will restore connection downstairs and only momentarily disturbs connection upstairs


 Our connection is affected by prolonged use of the microwave in the kitchen ( probably more or less directly underneath where the router is upstairs)

[SmallTownGirl]

Rebooting the router is usually faster than rebooting a laptop  -- just switch off at the wall switch for 10 seconds or so

Even if all three blue lights are on the router? 

STG

Yep

My husband often loses connection on the laptop downstairs even when it is fine upstairs on the PC

Switching off the router (which is upstairs)  at the wall for a few seconds will restore connection downstairs and only momentarily disturbs connection upstairs

I'll give it a go next time - after I've tried the right-click-Troubleshoot thingy - and report back.

STG

[stanmapstone]

Try connecting it with one of the cables  to see if that is an improvement.

What cables?  It's wifi!

Or have I misunderstood?

STG

I was also wondering what cables and where they are supposed to be attached 

You can connect the Router to the Laptop with an Ethernet Cable, if the Laptop has an Ethernet port.

Stan

[HarryW]

Getting to the bottom of wireless dropouts can be a notoriously tricky thing, there are so many different possible causes (to name but a few)

Router has an intermittent fault
Laptop has intermittent fault
Piece of electrical equipment nearby (may not even be in your house) is causing a problem
A neighbour is using the same Wi-Fi channel as your installation and it's causing problems (this is very common as loads of router come pre-set with the same channel "out of the box"

My neighbour and I were having problems and discovered that our Wi-Fi installations were interfering with each other even though neither of us had changed anything.   I changed the channel used by my router and this cured the problem.

[Daffodilica]

Our experience is similar - the laptop loses connection at the garden end of our house. We think it's because our neighbour (the house at the bottom of the garden) has got a powerful BT wifi signal which overrides our less powerful Sky signal. Waiting until next year to get Sky Q and we're hoping that will resolve things - could it be something similar with you? 

[Jomot]

STG, I get exactly the same thing but like you its only been the last few months.  You're not with BT are you by any chance?