Author Topic: Find My Past Subscription  (Read 9329 times)

Online Rosinish

  • RootsChat Marquessate
  • *******
  • Posts: 9,087
  • PASSED & PAST (Speciality - South Uist, Inverness)
    • View Profile
Re: Find My Past Subscription
« Reply #27 on: Sunday 24 September 17 19:32 BST (UK) »
I can't see how to stop annual renewal but as the credit card details they appear to be holding are wrong, my sub will run out. 

You can cancel 'auto renewal' by phone on their free phone no. 0800-404-9723

Annie
South Uist, Inverness-shire, Scotland:- Bowie, Campbell, Cumming, Currie, MacDonald, MacInnes, MacIntyre, MacKinnon, Steele, Walker

Ireland:- Cullen, Flannigan (Derry), Donahoe/Donaghue (variants) (Cork), McCrate (Tipperary), Mellon, Tol(l)and (Donegal & Tyrone)

Newcastle-on-Tyne/Durham (Northumberland):- Harrison, Jude, Kemp, Lunn, Mellon, Robson, Stirling

Kettering, Northampton:- MacKinnon

Canada:- Callaghan, MacKinnon, MacPhee

"OLD GENEALOGISTS NEVER DIE - THEY JUST LOSE THEIR CENSUS"

RootsChat is the busiest, largest free family history forum site in the country. It is completely free to use. Register now.
Also register instantly with Facebook or Twitter (and other social networks). Start your genealogy search now.


Offline LizzieW

  • RootsChat Marquessate
  • *******
  • Posts: 10,106
    • View Profile
Re: Find My Past Subscription
« Reply #28 on: Sunday 24 September 17 23:26 BST (UK) »
Thanks Annie, I'll try that, however, as I haven't got the credit card they think I have a renewal will not go through any way.

RootsChat is the busiest, largest free family history forum site in the country. It is completely free to use. Register now.
Also register instantly with Facebook or Twitter (and other social networks). Start your genealogy search now.


Offline *Sandra*

  • RootsChat Marquessate
  • *******
  • Posts: 36,053
  • Hugs.............
    • View Profile
Re: Find My Past Subscription
« Reply #29 on: Monday 25 September 17 11:28 BST (UK) »
I can't see how to stop annual renewal but as the credit card details they appear to be holding are wrong, my sub will run out.

Once you are logged in - use the drop down menu and go to "Your Account" - on the right hand side it gives subscription options ........... this is where you can cancel your subscription.  This should be followed up from ancestry with a confirmation to your personal email address.

Subscription Options

Update payment information
Cancel subscription
View order history

Sandra
"We search for information, but the burden of proof is always with the thread owner"

Census information is Crown Copyright  http://www.nationalarchives.gov.uk

British Census copyright The National Archives; Canadian Census copyright Library and Archives Canada

Offline LizzieW

  • RootsChat Marquessate
  • *******
  • Posts: 10,106
    • View Profile
Re: Find My Past Subscription
« Reply #30 on: Monday 25 September 17 16:43 BST (UK) »
Thank you Sandra, I had seen that but I didn't want to cancel, just stop auto-renewal.  However, having read the notes it seems I can cancel 2 days before the end of the current subscription runs out, so I'll do that then, re-subscribe with the cheaper options - always assuming they are still available.

Offline rosie99

  • RootsChat Marquessate
  • *******
  • Posts: 26,224
    • View Profile
Re: Find My Past Subscription
« Reply #31 on: Monday 25 September 17 16:49 BST (UK) »
You can cancel it now, it will still run until the end of your subscription

Mine states
This subscription has been cancelled and will not renew. You will continue to have access until 11 October 2017
Census information is Crown Copyright, from www.nationalarchives.gov.uk

Offline Marmalady

  • RootsChat Aristocrat
  • ******
  • Posts: 1,405
  • Census information Crown Copyright, from www.nationalarchives.gov.uk
    • View Profile
Re: Find My Past Subscription
« Reply #32 on: Monday 25 September 17 22:45 BST (UK) »
So no-one knows of any Find My Past offers?

Looks like I will have to bite the bullet and pay full price :(
Wainwright - Yorkshire
Whitney - Herefordshire
Watson -  Northamptonshire
Trant - Yorkshire
Helps - all
Needham - Derbyshire
Waterhouse - Derbyshire
Northing - all

Offline LizzieW

  • RootsChat Marquessate
  • *******
  • Posts: 10,106
    • View Profile
Re: Find My Past Subscription
« Reply #33 on: Monday 25 September 17 23:34 BST (UK) »
Thanks Rosie, I assumed if I cancelled it would just stop, glad to find out the sub continues until the date it runs out - in my case 25 November.

Offline rosie99

  • RootsChat Marquessate
  • *******
  • Posts: 26,224
    • View Profile
Re: Find My Past Subscription
« Reply #34 on: Thursday 28 September 17 12:38 BST (UK) »
Not sure if anyone would be interested in this for Ancestry but i used it a couple of weeks ago and as far as i am aware people are still using it now UK premium for 59.99 and then Worldwide for 89.99 for 12 months? It does say new subscribers only but as long as your subscription has ran out you can use it!

http://www.ancestry.co.uk/cs/offers/subscribe?dna=crossAct&o_iid=70089&o_lid=70089&o_sch=Web%20Property

Does it allow you to renew with your old user name or do you have to set up a new account
Census information is Crown Copyright, from www.nationalarchives.gov.uk

Offline sunflower

  • RootsChat Marquessate
  • *******
  • Posts: 4,927
    • View Profile
Re: Find My Past Subscription
« Reply #35 on: Thursday 28 September 17 12:40 BST (UK) »
I used my old user name.

Carol
Derby- Bamford,Slater,Marriott,Lee,Fox,Hopkinson,Hawksley, Furniss, Froggatt, Stodd.
Notts - Breeding, Lacey Marriott ,Kershaw,Chambers,Geeson,Mitchell,Watts,Potts,Slack,Robinson, Cooper
Yorkshire - Potts, Bell, Derbyshire, Kershaw
Worcestershire - Dyson, Summers, Dearn, Jones
Warwickshire - Russon
Leicestershire - Stodd, Sarson, Berridge, Watts, Bradshaw.
Middlesex / Surrey - Markham, Pearce, Kalaher, Barrett

This information Crown Copyright, from www.nationalarchives.gov.uk