« Reply #18 on: Sunday 26 March 17 12:46 BST (UK) »
I have not upgraded to the 2017 version. However, I have upgraded to the latest version from the 2012 version which will now enable me to a free upgrade to the 2017 version.
Groom stated that she could not upgrade because it didn't recognise that she had purchased FTM.
Dear xxxx,
Thank you for pre–ordering Family Tree Maker 2017!
SHIPPING SOON
We are so excited to be getting ready to launch this new version of Family Tree Maker! Right now it is going through final testing and being given some finishing touches – we expect it to start shipping on March 31st. At that time we'll send you an email with detailed download and installation instructions.
WHILE YOU WAIT: DOWNLOAD A COPY OF THE CURRENT FTM EDITION
If you don't have the latest edition of FTM installed – FTM 2014.1 (build 501 or 510 for Windows) or FTM Mac 3.1 (build 939 or 950), you may want to do that now. Other than in areas of the product where we have added new functionality, you will find FTM 2017 very familiar. While updating to the latest edition is optional, it does offer important security, stability, performance improvements:
Armitage, Atherton, Barton, Beck, Bradshaw, Brumfitt, Chetwin, Conalty, Connolly, Connor(s), Davidson, Hilton, Hoey, Johnson, Jones, Knight, Lester, McDonald, Molyneux, Morris, Pownall, Rushton, Spark, Stanley, Tunstall, Welsby, West, Wharton, Williams, Wilson, Windridge, Windstandley