Author Topic: Why is it so complicated to engage with roots chat discussions  (Read 5915 times)

Online heywood

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Re: Why is it so complicated to engage with roots chat discussions
« Reply #9 on: Friday 24 March 17 13:29 GMT (UK) »
superfluous post - all sorted  :)
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Offline Nova67

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Re: Why is it so complicated to engage with roots chat discussions
« Reply #10 on: Friday 24 March 17 18:09 GMT (UK) »
I replied to Paul's initial post, but I think someone decided for us that we weren't related and that he was posting in the wrong spot before I even got a chance to reply.
I have sent him my email now by PM.

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Offline Ruskie

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Re: Why is it so complicated to engage with roots chat discussions
« Reply #11 on: Friday 24 March 17 23:05 GMT (UK) »
That's good news Nova. A few crossed wires it seems.  :)

Glad it is all sorted.

Paul, it is worth persevering and trying to find your way around rootschat and if you need help with other branches of your family please don't hesitate to ask.  :)

Offline Nova67

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Re: Why is it so complicated to engage with roots chat discussions
« Reply #12 on: Friday 24 March 17 23:14 GMT (UK) »
It almost seems like he is not getting this bit:

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Offline Nova67

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Re: Why is it so complicated to engage with roots chat discussions
« Reply #13 on: Friday 24 March 17 23:22 GMT (UK) »
This is also the second time I have had someone make a first post and then had no response to my reply.  Even though I had replied quickly. Their email should be correct if they have just joined ??? Usually you would be excited to get a response and be checking, I would be.

I think the three posts for a personal message is confusing to new people. We also use acronyms like PM!  Guilty.  Do they even know where the PM button is?

This may be all in the guide for beginners, but maybe it needs to be more obvious.

I even said hit the reply button and my post is above it. Just like this one.

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Re: Why is it so complicated to engage with roots chat discussions
« Reply #14 on: Friday 24 March 17 23:37 GMT (UK) »
Has he got this ticked in profile?

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Offline Nova67

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Re: Why is it so complicated to engage with roots chat discussions
« Reply #15 on: Friday 24 March 17 23:44 GMT (UK) »
Good thinking Groom. Maybe this is something the moderator can check as I don't think we can do that for others. I would have thought that would automate automatically?

Can you notify Sarah (moderator), or maybe she will get this automatically?  I am getting ready for work.


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Re: Why is it so complicated to engage with roots chat discussions
« Reply #16 on: Friday 24 March 17 23:47 GMT (UK) »
Have asked a Mod to check it. I would have thought it was automatic though, I wonder if it's going into his spam box? That happened to mine once.
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Offline dawnsh

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Re: Why is it so complicated to engage with roots chat discussions
« Reply #17 on: Saturday 25 March 17 00:46 GMT (UK) »
His email notifications are switched on but set to "instantly - but only for the 1st reply".

If Paul has missed that email notification, for whatever reason, he won't get any more notifications until he comes back to the topic and read all the replies.

It looks like Paul posted his message at 12:36 and then logged off and hasn't returned just yet.
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Chandler-Chelsea