Author Topic: ancestry family tree maker HELP  (Read 896 times)

Offline oldhippy

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ancestry family tree maker HELP
« on: Thursday 11 May 17 11:39 BST (UK) »
My PC got infected with a virus and I had no back up. I had a copy of the software on an externel drive, when I came to install that I got a message saying it had got corrupted and would not in stall. Ancestry must have a copy of my tree, as I had it avalable for for all to see. So contacting them should help and I can down load it. I need a F T progrem that supports gedcom files 

I have loads of ftm files that I can't open. Is there another family tree program that uses these files or can they be converted into another program. All is not lost as I do have my tree up on the internet.
Please scan photos at 300dpi or higher. Thank you.


Hambling. Mexter. Taylor. Bailey. Bolton. Boyse. Davenport. Fisher. Godfrey. Goff. Hawkins. Holmes. Jarvis. Joseph. Leek. Morgan. Osborne. Ross. Sharp. Webber.

Websites
http://hamblingfamily.tribalpages.com

http://taylorfamily1.tribalpages.com

Offline C P Rayson

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Re: ancestry family tree maker HELP
« Reply #1 on: Thursday 11 May 17 11:52 BST (UK) »
Hi

If this is the version of family Tree Maker that has been taken over by Software McKiev you may be able to download a new copy from there web site (must be for a registered version)

https://www.mackiev.com/techsupport/ftm/check_registration.html

Hope this helps
Chris
Rayson, Anywhere

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Offline oldhippy

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Re: ancestry family tree maker HELP
« Reply #2 on: Thursday 11 May 17 11:58 BST (UK) »
Thanks unfortunly my copy was not registered. 
Please scan photos at 300dpi or higher. Thank you.


Hambling. Mexter. Taylor. Bailey. Bolton. Boyse. Davenport. Fisher. Godfrey. Goff. Hawkins. Holmes. Jarvis. Joseph. Leek. Morgan. Osborne. Ross. Sharp. Webber.

Websites
http://hamblingfamily.tribalpages.com

http://taylorfamily1.tribalpages.com

Offline oldhippy

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Re: ancestry family tree maker HELP
« Reply #3 on: Thursday 11 May 17 15:12 BST (UK) »
Its all sorted. I have bought a copy from ebay, I'll get by the weekend. I have a gedcome file from Ancestry that I got to day so all I heve to do is load it in and all the ftm files I have I'll be able to see what they are. I will make sure I do a proper back up and see if it works on my other computer.
Please scan photos at 300dpi or higher. Thank you.


Hambling. Mexter. Taylor. Bailey. Bolton. Boyse. Davenport. Fisher. Godfrey. Goff. Hawkins. Holmes. Jarvis. Joseph. Leek. Morgan. Osborne. Ross. Sharp. Webber.

Websites
http://hamblingfamily.tribalpages.com

http://taylorfamily1.tribalpages.com


Offline Mike Morrell (NL)

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Re: ancestry family tree maker HELP
« Reply #4 on: Thursday 11 May 17 19:39 BST (UK) »
Hi Oldhippy,

Just be aware that FTM 2014.1 doesn't synch with ancestry as of 1 april. FTM 2017 does but it's not yet been released. There's a 'Test Drive' version of FTM 2017 that you need to sign up for.  I'm one of the many 'Test Drivers' and I've had no problems so far.  I have no idea when FTM 2017 will be released but I suspect that it won't be too long.

Mike
Photo restorers may re-use and improve on my posted versions. Acknowledgement appreciated.

Offline oldhippy

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Re: ancestry family tree maker HELP
« Reply #5 on: Thursday 11 May 17 19:55 BST (UK) »
The version I'm getting is the 2014 - 2016.
Please scan photos at 300dpi or higher. Thank you.


Hambling. Mexter. Taylor. Bailey. Bolton. Boyse. Davenport. Fisher. Godfrey. Goff. Hawkins. Holmes. Jarvis. Joseph. Leek. Morgan. Osborne. Ross. Sharp. Webber.

Websites
http://hamblingfamily.tribalpages.com

http://taylorfamily1.tribalpages.com