Author Topic: Startup Repair - help needed asap.  (Read 1867 times)

Offline Jomot

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Startup Repair - help needed asap.
« on: Thursday 11 May 17 20:46 BST (UK) »
I thought I'd switched off my laptop but when I came back to it a few hours later Startup Repair was running.  I eventually got the message that whatever it was hadn't been fixed and HP Recovery Manager popped up.  I selected Secure Personal Data and a backup began, but has now failed twice.  Error code FFFFFF14.

I have no idea what I'm doing or what to do next, and my only access to the Internet is via my phone. 

Can anyone help please?  I'm using Windows 7.
MORGAN: Glamorgan, Durham, Ohio. DAVIS/DAVIES/DAVID: Glamorgan, Ohio.  GIBSON: Leicestershire, Durham, North Yorkshire.  RAIN/RAINE: Cumberland.  TAYLOR: North Yorks. BOURDAS: North Yorks. JEFFREYS: Worcestershire & Northumberland. FORBES: Berwickshire, CHEESMOND: Durham/Northumberland. WINTER: Durham/Northumberland. SNOWBALL: Durham.

Offline Gadget

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Re: Startup Repair - help needed asap.
« Reply #1 on: Thursday 11 May 17 21:04 BST (UK) »
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Offline Jomot

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Re: Startup Repair - help needed asap.
« Reply #2 on: Thursday 11 May 17 21:21 BST (UK) »
Thanks Gadget

I got as far as Step 1 (switching off) but wasn't quick enough with step 2... but somehow it seems to have fixed itself as I'm up & running again, although I'm now about to start a major back-up exercise just to be on the safe side !
MORGAN: Glamorgan, Durham, Ohio. DAVIS/DAVIES/DAVID: Glamorgan, Ohio.  GIBSON: Leicestershire, Durham, North Yorkshire.  RAIN/RAINE: Cumberland.  TAYLOR: North Yorks. BOURDAS: North Yorks. JEFFREYS: Worcestershire & Northumberland. FORBES: Berwickshire, CHEESMOND: Durham/Northumberland. WINTER: Durham/Northumberland. SNOWBALL: Durham.

Offline Gadget

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Re: Startup Repair - help needed asap.
« Reply #3 on: Thursday 11 May 17 21:31 BST (UK) »
Fingers crossed for you. I've got a vested interest -we have a couple of HP laptops.
Census &  BMD information Crown Copyright www.nationalarchives.gov.uk and GROS - www.scotlandspeople.gov.uk

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