Author Topic: External hard drive not recognised  (Read 2145 times)

Offline Roobarb

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External hard drive not recognised
« on: Friday 09 June 17 09:33 BST (UK) »
I've tried Googling this problem but the answers are all too technical so thought I'd ask here for some straightforward information.  :)

I have a large capacity external hard drive which was successfully used for some time at my IP address by my computer (which I'll call computer A) and another, now defunct computer (which is not now relevant to the question).

Some time later the hard drive was successfully used at a different IP address in another computer (computer B), although it only favoured one port in that computer. It was used numerous times in that computer and a great deal of data added.

After some time the hard drive was returned to me and I used it in computer A to transfer a number of files to a new hard drive. When the (original) hard drive was then used again in computer B, the computer would not recognise it, regardless of which port was used. None of the files can be opened on computer B.

Can anyone please tell me in simple terms why this might have happened and what I can do so that the files can be opened on computer B?
Bell, Salter, Street - Devon, Middlesbrough.
Lickess- North Yorkshire, Middlesbrough.
Etherington - North Yorks and Durham.
Barker- North Yorks
Crooks- Durham
Forster- North Yorks/Durham
Newsam, Pattison, Proud - North Yorks.
Timothy, Griffiths, Jones - South Wales

Offline jim1

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Re: External hard drive not recognised
« Reply #1 on: Friday 09 June 17 10:51 BST (UK) »
Put it back in computer A & use  "safely remove hardware" to shut it down.
Warks:Ashford;Cadby;Clarke;Clifford;Cooke Copage;Easthope;
Edmonds;Felton;Colledge;Lutwyche;Mander(s);May;Poole;Withers.
Staffs.Edmonds;Addison;Duffield;Webb;Fisher;Archer
Salop:Easthope,Eddowes,Hoorde,Oteley,Vernon,Talbot,De Neville.
Notts.Clarke;Redfearne;Treece.
Som.May;Perriman;Cox
India Kane;Felton;Cadby
London.Haysom.
Lancs.Gay.
Worcs.Coley;Mander;Sawyer.
Kings of Wessex & Scotland
Census information is Crown copyright,from
www.nationalarchives.gov.uk/

Offline Roobarb

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Re: External hard drive not recognised
« Reply #2 on: Friday 09 June 17 10:58 BST (UK) »
Okay -so would that mean it couldn't be used in computer A again? Or could it be used if computer B user had been more conscientious about doing these things properly?  :-[
Bell, Salter, Street - Devon, Middlesbrough.
Lickess- North Yorkshire, Middlesbrough.
Etherington - North Yorks and Durham.
Barker- North Yorks
Crooks- Durham
Forster- North Yorks/Durham
Newsam, Pattison, Proud - North Yorks.
Timothy, Griffiths, Jones - South Wales

Offline groom

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Re: External hard drive not recognised
« Reply #3 on: Friday 09 June 17 11:18 BST (UK) »
I think, from my limited knowledge, that it could mean that if you just pulled it out and didn't go through the correct procedures when you removed it from computer A, that when you connect it to Computer B, it is still looking for A and doesn't recognise B. 
Census information Crown Copyright, from www.nationalarchives.gov.uk


Offline Roobarb

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Re: External hard drive not recognised
« Reply #4 on: Friday 09 June 17 11:20 BST (UK) »
Thank you so much jim1 and groom, I'll give that a try.  :) :) I promise I'll do it properly in future.   :-[ ;)  :)
Bell, Salter, Street - Devon, Middlesbrough.
Lickess- North Yorkshire, Middlesbrough.
Etherington - North Yorks and Durham.
Barker- North Yorks
Crooks- Durham
Forster- North Yorks/Durham
Newsam, Pattison, Proud - North Yorks.
Timothy, Griffiths, Jones - South Wales

Offline jim1

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Re: External hard drive not recognised
« Reply #5 on: Friday 09 June 17 11:27 BST (UK) »
Quote
so would that mean it couldn't be used in computer A again?
Once it's shut down correctly & you get the "safe to remove" message you can use it anywhere.
Warks:Ashford;Cadby;Clarke;Clifford;Cooke Copage;Easthope;
Edmonds;Felton;Colledge;Lutwyche;Mander(s);May;Poole;Withers.
Staffs.Edmonds;Addison;Duffield;Webb;Fisher;Archer
Salop:Easthope,Eddowes,Hoorde,Oteley,Vernon,Talbot,De Neville.
Notts.Clarke;Redfearne;Treece.
Som.May;Perriman;Cox
India Kane;Felton;Cadby
London.Haysom.
Lancs.Gay.
Worcs.Coley;Mander;Sawyer.
Kings of Wessex & Scotland
Census information is Crown copyright,from
www.nationalarchives.gov.uk/

Offline Roobarb

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Re: External hard drive not recognised
« Reply #6 on: Friday 09 June 17 11:35 BST (UK) »
Thanks jim1, such a simple solution.  :) My own fault but I panicked when I read some suggested solutions on the internet, talk of partitioning and all sorts of technical stuff. I should have remembered that Rootschatters have sorted so many problems for me in the past.

Thanks again.  :)
Bell, Salter, Street - Devon, Middlesbrough.
Lickess- North Yorkshire, Middlesbrough.
Etherington - North Yorks and Durham.
Barker- North Yorks
Crooks- Durham
Forster- North Yorks/Durham
Newsam, Pattison, Proud - North Yorks.
Timothy, Griffiths, Jones - South Wales

Offline jim1

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Re: External hard drive not recognised
« Reply #7 on: Friday 09 June 17 15:14 BST (UK) »
It's a good idea to use this method with all storage media eg. memory sticks.
Warks:Ashford;Cadby;Clarke;Clifford;Cooke Copage;Easthope;
Edmonds;Felton;Colledge;Lutwyche;Mander(s);May;Poole;Withers.
Staffs.Edmonds;Addison;Duffield;Webb;Fisher;Archer
Salop:Easthope,Eddowes,Hoorde,Oteley,Vernon,Talbot,De Neville.
Notts.Clarke;Redfearne;Treece.
Som.May;Perriman;Cox
India Kane;Felton;Cadby
London.Haysom.
Lancs.Gay.
Worcs.Coley;Mander;Sawyer.
Kings of Wessex & Scotland
Census information is Crown copyright,from
www.nationalarchives.gov.uk/

Offline Roobarb

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Re: External hard drive not recognised
« Reply #8 on: Friday 09 June 17 20:34 BST (UK) »
I'll take your advice jim1, than you.  :)
Bell, Salter, Street - Devon, Middlesbrough.
Lickess- North Yorkshire, Middlesbrough.
Etherington - North Yorks and Durham.
Barker- North Yorks
Crooks- Durham
Forster- North Yorks/Durham
Newsam, Pattison, Proud - North Yorks.
Timothy, Griffiths, Jones - South Wales