Hi Jennifer,
This is a problem other people have experienced too. There seem to be two main causes. If it's a temporary glitch that happens now and again, then one cause could be weak or interrupted internet connectivity between your Ipad and your e-mail server. The 'solution' is then simply to turn Wifi off on your IPad, wait 30 seconds and turn it back on. If this doesn't help or if you've always had this problem then you probably need to adjust the email-settings on your IPad.
Here are some links to webpages (and a video) that explain how to solve the problem. The 'solutions' offered to adjust your email-settings are slightly different but complement each other. I'm sure one of them will fix the problem.
NOTE: In the video, the first 'solution' is just to reset your internet connection. The second 'solution' is to delete your e-mail account (and set it up again)!
I suggest you ignore this 'solution' unless everything else (including those on the webpages) fail! The third solution in the video shows you how to adjust the email-settings. The webpages do too.
Video (ignore solution 2!):
https://youtu.be/9okquJJop_QAdjust email-settings(1):
https://forgetcomputers.zendesk.com/hc/en-us/articles/201010530-Can-t-Delete-Email-from-iPad-or-iPhoneAdjust e-mail settings (2):
http://www.iphonefaq.org/archives/974020I hope one of these 'solutions' fixes the problem!
Mike
Hi I am unable to delete some replies I have had from posts I have made om my iPad/ computer. Message comes up unable to transfer to trash.
Jennifer