Pages: [1]

Author Topic: Laptop Windows 10 Crash  (Read 1011 times)

Offline gaygirl

  • RootsChat Senior
  • ****
  • Posts: 488
  • I've not edited my PROFILE yet
    • View Profile
Laptop Windows 10 Crash
« on: Saturday 15 July 17 10:01 BST (UK) »
My Toshiba laptop keeps crashing - think it is W10.    Is this easily fixed as it is very frustrating.

Thanks for any advice/
Reseraching - Gibson Flannagan Chiverton Ellwood Limbrick Hobbs Baldock Law Payne Sanders Cartwright Beard Tanner Hall

Offline jim1

  • RootsChat Marquessate
  • *******
  • Posts: 24,472
  • ain't life grand
    • View Profile
Re: Laptop Windows 10 Crash
« Reply #1 on: Saturday 15 July 17 11:45 BST (UK) »
A bit more info required.
What happens when you switch it on ?
How old is your laptop ?
Are you attempting to install W10 or is it an update issue ?
Warks:Ashford;Cadby;Clarke;Clifford;Cooke Copage;Easthope;
Edmonds;Felton;Colledge;Lutwyche;Mander(s);May;Poole;Withers.
Staffs.Edmonds;Addison;Duffield;Webb;Fisher;Archer
Salop:Easthope,Eddowes,Hoorde,Oteley,Vernon,Talbot,De Neville.
Notts.Clarke;Redfearne;Treece.
Som.May;Perriman;Cox
India Kane;Felton;Cadby
London.Haysom.
Lancs.Gay.
Worcs.Coley;Mander;Sawyer.
Kings of Wessex & Scotland
Census information is Crown copyright,from
www.nationalarchives.gov.uk/

Offline Jamjar

  • RootsChat Marquessate
  • *******
  • Posts: 10,727
  • Scottish GGGrandmother-Grace MORRISON née JARDINE
    • View Profile
Re: Laptop Windows 10 Crash
« Reply #2 on: Saturday 15 July 17 11:52 BST (UK) »
If this is a new occurrence, I can say that my laptop also crashed, yesterday, for the first time ever, and I believe it is caused by the recent updates, which occurred this past week.

There was a blue box that said something to the effect that there was a problem encountered. Then it went into we are sending a report mode. It restarted, but was mega slow.

So, I shut it down and when rebooted this morn it is running as per usual.

Jamjar
Atkinson; Badier; Cameron; Grant; Howie; Jardine; Jenkins; Kerr; Lawardorn; Lee; Linton; Lonie; McConnell; Morgan; Morrison; Murphy; O'Leary; Paton; Pratt; Robb; Williams

Offline gaygirl

  • RootsChat Senior
  • ****
  • Posts: 488
  • I've not edited my PROFILE yet
    • View Profile
Re: Laptop Windows 10 Crash
« Reply #3 on: Saturday 15 July 17 12:09 BST (UK) »
My laptop is about 4 yrs old.  I have had Windows  10 installed since it first came out.

I have no trouble when I turn on the computer - it is about 10 mins of using it that it crashes and the screen goes black.
Reseraching - Gibson Flannagan Chiverton Ellwood Limbrick Hobbs Baldock Law Payne Sanders Cartwright Beard Tanner Hall

Offline Jamjar

  • RootsChat Marquessate
  • *******
  • Posts: 10,727
  • Scottish GGGrandmother-Grace MORRISON née JARDINE
    • View Profile
Re: Laptop Windows 10 Crash
« Reply #4 on: Saturday 15 July 17 12:20 BST (UK) »
Yes, is it only recently that it has started happening?

J.
Atkinson; Badier; Cameron; Grant; Howie; Jardine; Jenkins; Kerr; Lawardorn; Lee; Linton; Lonie; McConnell; Morgan; Morrison; Murphy; O'Leary; Paton; Pratt; Robb; Williams

Offline jim1

  • RootsChat Marquessate
  • *******
  • Posts: 24,472
  • ain't life grand
    • View Profile
Re: Laptop Windows 10 Crash
« Reply #5 on: Saturday 15 July 17 12:48 BST (UK) »
When the screen goes black do you have to re boot ?
Is your laptop plugged in or are you running on battery power ?
If you think it may be an update issue put "windows update" into Cortana & select "check for updates" this should show if there's an update trying to download.
Warks:Ashford;Cadby;Clarke;Clifford;Cooke Copage;Easthope;
Edmonds;Felton;Colledge;Lutwyche;Mander(s);May;Poole;Withers.
Staffs.Edmonds;Addison;Duffield;Webb;Fisher;Archer
Salop:Easthope,Eddowes,Hoorde,Oteley,Vernon,Talbot,De Neville.
Notts.Clarke;Redfearne;Treece.
Som.May;Perriman;Cox
India Kane;Felton;Cadby
London.Haysom.
Lancs.Gay.
Worcs.Coley;Mander;Sawyer.
Kings of Wessex & Scotland
Census information is Crown copyright,from
www.nationalarchives.gov.uk/

Offline gaygirl

  • RootsChat Senior
  • ****
  • Posts: 488
  • I've not edited my PROFILE yet
    • View Profile
Re: Laptop Windows 10 Crash
« Reply #6 on: Saturday 15 July 17 13:36 BST (UK) »
When I turn the  computer back on it asks if I want to restart or restore.

I am using the computer with the battery but plug it back to power and it seems to stay on then.
Reseraching - Gibson Flannagan Chiverton Ellwood Limbrick Hobbs Baldock Law Payne Sanders Cartwright Beard Tanner Hall

Offline jim1

  • RootsChat Marquessate
  • *******
  • Posts: 24,472
  • ain't life grand
    • View Profile
Re: Laptop Windows 10 Crash
« Reply #7 on: Saturday 15 July 17 14:40 BST (UK) »
So a battery issue then.
Is it getting hot ? it may be shutting down for that reason.
Warks:Ashford;Cadby;Clarke;Clifford;Cooke Copage;Easthope;
Edmonds;Felton;Colledge;Lutwyche;Mander(s);May;Poole;Withers.
Staffs.Edmonds;Addison;Duffield;Webb;Fisher;Archer
Salop:Easthope,Eddowes,Hoorde,Oteley,Vernon,Talbot,De Neville.
Notts.Clarke;Redfearne;Treece.
Som.May;Perriman;Cox
India Kane;Felton;Cadby
London.Haysom.
Lancs.Gay.
Worcs.Coley;Mander;Sawyer.
Kings of Wessex & Scotland
Census information is Crown copyright,from
www.nationalarchives.gov.uk/

Offline gaygirl

  • RootsChat Senior
  • ****
  • Posts: 488
  • I've not edited my PROFILE yet
    • View Profile
Re: Laptop Windows 10 Crash
« Reply #8 on: Saturday 15 July 17 16:17 BST (UK) »
Thanks will check it out
Reseraching - Gibson Flannagan Chiverton Ellwood Limbrick Hobbs Baldock Law Payne Sanders Cartwright Beard Tanner Hall
Pages: [1]