Author Topic: duplicate profiles  (Read 1187 times)

Offline sarah

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duplicate profiles
« on: Monday 21 August 17 10:04 BST (UK) »
Hi Sharon,

I have just checked on shazzafitz's profile and can see that she has blocked all new email notifications sadly this means we have been unable to pass on your message to her.

Regards

Sarah
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Offline sharon shapiro

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Re: Re: An unusual story .... can someone please help
« Reply #1 on: Monday 21 August 17 11:20 BST (UK) »
Sarah I am shazzafitz I don't recall blocking anything. What is it associated with maybe I can find it.

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Offline sarah

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Re: Re: An unusual story .... can someone please help
« Reply #2 on: Monday 21 August 17 11:45 BST (UK) »
Hi Sharon I am sorry the duplicate profiles confused me. The email you used to set up shazzafitz is blocking our email notifications I guess because it is an old one that you are no longer using.

Your other profile has only one other topic

http://www.rootschat.com/forum/index.php?topic=489549.0

Regards

Sarah
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Offline sharon shapiro

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Re: Re: An unusual story .... can someone please help
« Reply #3 on: Monday 21 August 17 23:26 BST (UK) »
How do I delete the shazzafitz. I have no idea why it is blocked. How can we fix that. Should I cancel all my accounts try and delete all my posts (not sure how) and then start afresh with a new one. Not sure what to do here.

Offline sarah

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Re: duplicate profiles
« Reply #4 on: Tuesday 22 August 17 12:33 BST (UK) »
Hi Sharon,

Your old profile only has 2 topics, one of which you have already replied to with your new profile so you will be notified of new replies on this topic. I have turned off notifications from your old profile because the email address used is no longer active and the service provider is no longer accepting emails to that address.

If you had contacted us before creating a new profile we could have edited your old profile with you new email address.

Regards

Sarah
For Help on how to post an Image on RootsChat
http://www.rootschat.com/forum/index.php?topic=459330.0

If you have been helped on RootsChat be sure to spread the word!

UK Census info. Crown Copyright, from www.nationalarchives.gov.uk