Author Topic: Problems with Findmypast, but only on one ipad  (Read 724 times)

Offline isobelw

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Problems with Findmypast, but only on one ipad
« on: Sunday 01 October 17 12:38 BST (UK) »
I am having problems with FindMyPast on one iPad. Home screen is fine but when I try to search for anything I get a strange screen as per photo. Site is working fine on my husband's iPad when I log in. Have tried shutting down and restarting my iPad but this hasn't resolved it. Any suggestions as to what the issue might be.
Isobel
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Offline groom

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Re: Problems with Findmypast, but only on one ipad
« Reply #1 on: Sunday 01 October 17 12:44 BST (UK) »
What happens when you click on "Looking for the old search" does that take you back to what you expect?
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Offline isobelw

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Re: Problems with Findmypast, but only on one ipad
« Reply #2 on: Sunday 01 October 17 12:55 BST (UK) »
No - I tried that but just takes me to a similar looking screen. You can input names etc and it will bring up a list of hints, but you can't open any of them up. Picture as example.
Clotworthy, McMahon, Saunderson, Culley (Ireland & Scotland)
Weatherall, Greer (Ireland & Scotland)
Hamilton, Johnston, Dawson, Rennie, Wright (Clackmannanshire)

Offline isobelw

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Re: Problems with Findmypast, but only on one ipad
« Reply #3 on: Sunday 01 October 17 13:33 BST (UK) »
Thanks for responding groom. Happily I seem to have resolved it by reloading the Google app.
Isobel
Clotworthy, McMahon, Saunderson, Culley (Ireland & Scotland)
Weatherall, Greer (Ireland & Scotland)
Hamilton, Johnston, Dawson, Rennie, Wright (Clackmannanshire)