Author Topic: Rootschat Chatroom problem  (Read 840 times)

Offline klmadz2301

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Rootschat Chatroom problem
« on: Thursday 16 November 17 11:12 GMT (UK) »
Can anyone help me please.

I am trying to get into the chatroom and it keeps saying "NOTICE: You can't access the chat at the moment. Please use the main RootsChat forum to ask questions." Is there a problem with the chatroom or am I just not allowed to enter it for some reason?

thanks
Fisher - Australia, England
Redhead - Australia, England
Banks - Australia, England
Offord - Australia, England
O'Dwyer - Ireland
Thompson - Australia
Mitchell - Australia, Ireland
Dinte - Australia, England, Poland

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Offline Rhododendron

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Re: Rootschat Chatroom problem
« Reply #1 on: Thursday 16 November 17 11:13 GMT (UK) »
I just tried to enter it, and no problem.

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Offline sarah

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Re: Rootschat Chatroom problem
« Reply #2 on: Thursday 16 November 17 11:15 GMT (UK) »
Hello Welcome to RootsChat :)

Now that you have made 2 posts you can now access all RootsChat functions including the chat room

Sarah
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Offline BumbleB

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Re: Rootschat Chatroom problem
« Reply #3 on: Thursday 16 November 17 11:17 GMT (UK) »
Just wondering - I don't use Chatroom - whether the same rules apply to that as apply to the Private Message system, i.e. you have to make 3 posts.

klmadz2301 - firstly welcome to Rootschat - and secondly just answer this post and then try the Chatroom again  :) :)
Transcriptions and NBI are merely finding aids.  They are NOT a substitute for original record entries.
Remember - "They'll be found when they want to be found" !!!
Archbell - anywhere, any date
Kendall - WRY
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Appleyard - WRY

Offline klmadz2301

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Re: Rootschat Chatroom problem
« Reply #4 on: Thursday 16 November 17 11:22 GMT (UK) »
Thank you everyone for your help. I will try it now.

I used to have an account with Rootschat, but for some reason I couldn't relogin so I created a new one and I always loved using the chat room.

Thank you again so much.
Fisher - Australia, England
Redhead - Australia, England
Banks - Australia, England
Offord - Australia, England
O'Dwyer - Ireland
Thompson - Australia
Mitchell - Australia, Ireland
Dinte - Australia, England, Poland

Offline sarah

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Re: Rootschat Chatroom problem
« Reply #5 on: Thursday 16 November 17 11:47 GMT (UK) »
Hello Klmadz2301,

I think that I can see three profiles for you currently?

If you get stuck in accessing your account you can contact us by clicking on the red button at the bottom of RootsChat first pages, it says "contact support"

If you do end up with 2 profiles they can be merged if you get in touch.

New members need to make at least 2 posts for any other functions ie PM's Chatroom etc

Regards

Sarah
For Help on how to post an Image on RootsChat
http://www.rootschat.com/forum/index.php?topic=459330.0

If you have been helped on RootsChat be sure to spread the word!

UK Census info. Crown Copyright, from www.nationalarchives.gov.uk

Offline klmadz2301

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Re: Rootschat Chatroom problem
« Reply #6 on: Thursday 16 November 17 11:56 GMT (UK) »
I had a different username and email address as well. I cant even remember my old username lol
Fisher - Australia, England
Redhead - Australia, England
Banks - Australia, England
Offord - Australia, England
O'Dwyer - Ireland
Thompson - Australia
Mitchell - Australia, Ireland
Dinte - Australia, England, Poland

Offline sarah

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Re: Rootschat Chatroom problem
« Reply #7 on: Thursday 16 November 17 17:05 GMT (UK) »
Just sent you a pm with some more details for you.

Regards

Sarah
For Help on how to post an Image on RootsChat
http://www.rootschat.com/forum/index.php?topic=459330.0

If you have been helped on RootsChat be sure to spread the word!

UK Census info. Crown Copyright, from www.nationalarchives.gov.uk